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root hakone

3.0 star property

Photo gallery for root hakone

Basic Quadruple Room
Hair dryer, slippers
Bar (on property)
Exterior
Basic Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

View map
Hakonemachi Sengokuhara 343-1, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪18 min walk‬

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

About the area

Hakone

Root hakone places you steps from Sengokuhara Onsen and within a 10-minute stroll of Lalique Museum Hakone. Highlights at this guest house include free in-room WiFi. .For a drink, you can stop by the guest house's own lounge bar. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Sengokuhara guest house include Lake Ashi and Ōwakudani.
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What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Lalique Museum Hakone - 8 min walk - 0.7 km
  • Hakone Village Samurai Museum - 11 min walk - 0.9 km
  • Hakone Venetian Glass Museum - 18 min walk - 1.6 km

Getting around

  • Hakone Miyanoshita Station - 10 min drive
  • Kowakidani Station - 11 min drive
  • Tokyo (HND-Haneda) - 116 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬12 min walk
  • ‪The Dining 四季彩 - ‬13 min walk
  • ‪蔵一 - ‬1 min walk
  • ‪tea salon Orient Express - ‬8 min walk
  • ‪いろり茶屋 - ‬14 min walk

About this property

root hakone

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Root hakone also features laundry facilities and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Hakone guest house.

  • 9 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Smoking in designated areas
  • Bar or lounge
Root hakone offers 9 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests have access to shared bathrooms.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 500 per day)
  • Uncovered parking on site (JPY 500 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Slippers

More

  • Air conditioning
  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 500 per day (in/out privileges)
  • Nearby parking fee: JPY 500 per day (1148 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

root hakone Hakone
root hakone Guesthouse
root hakone Guesthouse Hakone

Frequently asked questions

What is the cancellation policy at root hakone?

Root hakone offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at root hakone?

Yep, root hakone has an uncovered self car park with in/out privileges for JPY 500 per day. A self car park is also available, for a fee.

Are there any beaches close to root hakone?

The closest beach to root hakone is Miyukinohama Beach (14.1 km).

Is there a free airport shuttle available at root hakone?

No, root hakone does not offer an airport shuttle service.

What time are check-in & check-out at root hakone?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at root hakone?

No, pets are not allowed.

root hakone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Declan

Travelled with group
Disliked: Amenities, property conditions & facilities
Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying.
Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, very fun experience, and clean. We will stay here again for sure
Stayed 1 night in Oct 2025

2/10 Terrible

Jane

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The futon’s aren’t very thick so it can be a bit uncomfortable if you’re a side sleeper. Other than that our stay was great. The owner, Yudai, is incredible and has an excellent sense of hospitality. When I come to Hakone again this place will be at the top of my list.
Stayed 3 nights in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2025

8/10 Good

Grace

Overall the place was quite clean but could do with a good dusting and robot vacuum on the tatami. Very quiet. Bathrooms and showers clean. Rooms cozy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lakota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and the rum and cokes made by Ryo-San are the greatest thing known to man!
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for an overnight stay.
Stayed 1 night in May 2024

6/10 Okay

Harry

Travelled with family
No towels, no cups and no microwave.
Stayed 1 night in Mar 2024

10/10 Excellent

Tanimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Luis Iván

Disliked: Cleanliness, amenities, property conditions & facilities
Demasiado lejos, y todo mini
Stayed 1 night in Jun 2025

10/10 Excellent

Fabien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour dans cet établissement
Stayed 1 night in Apr 2025

10/10 Excellent

かずこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

ヒデヒコ

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

tomoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
標高高めの土地はメンタルには個人的にとてもいい
Stayed 5 nights in Aug 2024

10/10 Excellent

Hiroshi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Fabienne

Liked: Staff & service, amenities, property conditions & facilities
La chambre est magnigique, les sanitaires ont encore un certain potentiel
Stayed 2 nights in Apr 2024

10/10 Excellent

たくみ

Liked: Cleanliness, staff & service, property conditions & facilities
一人旅で利用をしましたが、併設されているバーで地元の人との交流が出来てとても楽しい時間を過ごせました。 周辺の飲食店が早く終わるため、注意です。 また、機会があれば利用させていただきたいと思っています。
Stayed 1 night in Apr 2024

10/10 Excellent

JIANTONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

HONGFEI

Disliked: Staff & service, property conditions & facilities
寒かったです、トイレの汚れも、初日はシャワー室のコンディションがない、
Stayed 2 nights in Dec 2023

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023