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4.4 out of 5

"Quiet. Bonus was seeing the Lookout in the morning. " More

By a verified traveller on Sat 03 Apr 2021

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Hotel Description

At Willows Motel Goulburn you'll be 2.3 km (1.5 mi) from Rocky Hill War Memorial and Museum and 2.5 km (1.6 mi) from Rocky Hill War Memorial. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

All 20 soundproofed rooms feature TVs, hair dryers, and irons/ironing boards. Kitchenettes come equipped with refrigerators and microwaves, and minibars provide refreshments.

This smoke-free motel offers free WiFi in public areas, a 24-hour front desk, and a garden. Added amenities include a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 8 AM.

With a stay at this 4-star Goulburn motel, you'll be 2.8 km (1.7 mi) from Goulburn Golf Club and 2.8 km (1.7 mi) from Belmore Park.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132* Per night/room 1 May - 2 May

Deluxe Twin Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Two Room Suite

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Deluxe Family Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Two Room Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Willows Motel Goulburn ratings based on 302 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Willows Motel Goulburn

Everyone (143) Couples (58) Family (98)
2 out of 5
Good: Nice clean quiet room, location close to highway (but quite a way from the town centre), fresh air, could open windows (not true in every motel). Comfortable beds. Bad: Was kept waiting for 15 minutes while the clerk gasbagged on to someone about nothing much. When I complained he told me "The word is patience P.A.T.I.E.N.C.E." He forgot to give me the internet details. The cistern leaked. The wash basin did not drain properly. The internet was terrible - slow and unreliable. Parking area is too small - congested and crowded. Had to wait repeatedly for people to get in and out of parking spots. The place was full (school holidays I guess) but I will not be back. Never again. That's spelled N.E.V.E.R.

Posted by on 15 Apr. 2021

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5 out of 5
Quiet. Bonus was seeing the Lookout in the morning.

Posted by on 3 Apr. 2021

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Comment from Hotel Management

4 Apr. 2021 by Leanne & Hamish

Glad you enjoyed your stay. Hope to see you again.

5 out of 5
Friendly service.

Posted by on 3 Apr. 2021

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Comment from Hotel Management

3 Apr. 2021 by Leanne & Hamish

Glad you enjoyed your stay.

5 out of 5

Posted by on 23 Feb. 2021

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Comment from Hotel Management

8 Mar. 2021 by Management

Thank you for the 5/5 rating. \We hope you stay with us again in the future.

5 out of 5

Posted by on 1 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Management

Thank you for your review

2 out of 5
For a 4 star this quite disappointing. Person on reception didn’t understand English very well. Poor cleanliness, blood and stains found on bed covers. Dusty and dirty carpets. No sanitizers in bedrooms. Towels are 1 star quality

Posted by on 24 Nov. 2020

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Comment from Hotel Management

26 Nov. 2020 by Nick Willows

Thanks for your feedback! We try our best to keep our guest happy, we will make sure our staff are doing right things. Our temporary staff is only helping out via Covid time, and he is studying an working. Thanks for your understanding!

3 out of 5
It was a Convenient position and of the highway. Over priced for faciity

Posted by , from Sydney on 21 Oct. 2020

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5 out of 5
Loved the people, clean room, kitchen but would have liked some bed lamps for reading.

Posted by , from Nowra NSW Australia on 10 Sep. 2020

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Comment from Hotel Management

16 Sep. 2020 by Willows Motel managment

Thanks for your staying, and hope to see again

4 out of 5

Posted by on 29 Jun. 2020

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Comment from Hotel Management

18 Jul. 2020 by Willows

Thank you for staying with us

5 out of 5
great size room , comfy bed and great front desk service .

Posted by , from Sydney on 22 Mar. 2020

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Comment from Hotel Management

27 Mar. 2020 by Willows Manager

Glad you like them all! Welcome back again!

About the Willows Motel Goulburn

Location 1 Day Street, Goulburn, NSW 2580

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Willows Motel Goulburn also features barbecue grills, a garden, and laundry facilities. Free self parking is available. This 4-star Goulburn motel is smoke free.

  • 1 building
  • 1 floor
  • 20 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney Airport (SYD) (179.4 km / 111.5 mi)
  • Train station: Goulburn Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Willows Motel Goulburn offers 20 air-conditioned accommodations with minibars and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Housekeeping is provided daily.

  • In-room kitchenette
  • Minibar
  • Television
  • Refrigerator
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 8 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 7 and AUD 18 per person (approximately)
  • Crib (infant bed) fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Willows Motel Golden Chain Goulburn
  • Willows Motel Golden Chain
  • Willows Golden Chain Goulburn
  • Willows Golden Chain
  • Williows Motel Goulburn
  • Willows Motel Goulburn Motel
  • Willows Motel Goulburn Goulburn
  • Willows Motel Goulburn Motel Goulburn

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.