4/10 Poor
Pamala
Travelled with family, Travelled with family and small children, Travelled with partner
23 Dec 2025
Liked: Cleanliness
We arrived early and there was only 1 staff working the front desk. Poor guy was answering the phones, checking out guests, helping out incoming guests, and running the mini store. He was not able to check us in early but allowed us store the luggage there.
We finally checked in after 3pm. The lady that checked us in kept saying that my last name was wrong when my reservation email is correct. When we got to our room, the place looked nice and clean. The bed felt soft but the side I was on had a dip. I woke up with back pain. The pillows were fluffy but not very supportive when slept on. My bathroom faucet plug was broken. Thankfully the maintenance guy walked by. He fixed it later that night.
We kept noticing a loud hum throughout our stay. It was loud enough to be bothersome, but not annoying enough to ask for another room. The hum kept going on until 11:59pm. Then it stoped. Our room must have been directly above their laundry room. The hum sounded like the dryer and washing machine running.
Checking out was fine. We put the room key in the checkout bin and left. Too bad we weren’t able to spend more time outside. The pool looked like it would have been fun. We also took a stroll in the outdoor sitting area and it was beautiful.
Pamala
Stayed 1 night in Dec 2025