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Hyatt Centric Key West Resort and Spa

4.0 star property
Beach spa retreat, walking distance from Mallory Square

Photo gallery for Hyatt Centric Key West Resort and Spa

Exterior
Interior
Premium bedding, in-room safe, individually decorated
Premium Room, 1 King Bed
Breakfast, lunch, dinner served; American cuisine, sea views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
The current price is AU$666
includes taxes & fees
3 June - 4 June

Explore the area

Map
601 Front St, Key West, FL, 33040
  • Duval Street
    ‪3 min walk‬
  • Mallory Square
    ‪4 min walk‬
  • Ernest Hemingway Home and Museum
    ‪16 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Shower)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 42.7 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Key West

Hyatt Centric Key West Resort and Spa places you in the centre of Key West, steps from Florida Keys Beaches and within a short 5-minute stroll of Duval Street. Highlights at this beach resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Four Flamingos Key West, serves American cuisine and is open for breakfast, lunch and dinner. Blue Mojito Bar & Grill is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the marina, 24-hour gym and pool loungers as well as access to boat tours. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this Key West Historic District resort include Mallory Square and within 30 minutes you'll find Ernest Hemingway Home and Museum.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Duval Street - 3 min walk - 0.3 km
  • Mallory Square - 4 min walk - 0.4 km
  • Ernest Hemingway Home and Museum - 16 min walk - 1.3 km
  • Southernmost Point - 4 min drive - 2.1 km
  • Fort Zachary Taylor Historic State Park - 4 min drive - 2.1 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬2 min walk
  • ‪Conch Republic Seafood Company - ‬3 min walk
  • ‪Kermit's Key West Key Lime Shoppe - ‬4 min walk
  • ‪Irish Kevin's - ‬5 min walk
  • ‪Schooner Wharf Bar - ‬5 min walk

About this property

Hyatt Centric Key West Resort and Spa

Beach spa retreat, walking distance from Mallory Square
Hyatt Centric Key West Resort and Spa offers its guests a full-service spa, a marina, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. A 24-hour fitness centre, spa services, and a library are also featured at the eco-certified Hyatt Centric Key West Resort and Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Key West resort is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Centric Key West Resort and Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Opal Key Resort & Marina, Key West

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$637
includes taxes & fees
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Opal Key Resort & Marina, Key West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 30 to 45 for adults and USD 18 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Mojito Bar & Grill
  • Four Flamingos Key West
  • Keys Coffee Company

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Boat tours
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Full-service spa
  • Library
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Marina
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per week, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 45 for adults and USD 18 to 35 for children
  • Uncovered self-parking fee: USD 40 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Key West
Hyatt Key West Resort
Hyatt Centric Key West Resort
Hyatt Resort Key West
Key West Hyatt
Key West Hyatt Resort
Hyatt Key West Hotel Key West
Hyatt Centric Resort
Hyatt Centric Key West
Hyatt Key West Hotel
Hyatt Key West Resort Spa
Hyatt Centric Key West Resort Spa
Hyatt Centric Key West And Spa
Hyatt Centric Key West Resort Spa
Hyatt Centric Key West Resort and Spa Resort
Hyatt Centric Key West Resort and Spa Key West
Hyatt Centric Key West Resort and Spa Resort Key West

Frequently asked questions

What is the cancellation policy at Hyatt Centric Key West Resort and Spa?

Hyatt Centric Key West Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Key West Resort and Spa?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Key West Resort and Spa on 3 June 2025 start from AU$564.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Centric Key West Resort and Spa?

Yep, Hyatt Centric Key West Resort and Spa has an uncovered self car park with in/out privileges for USD 40 per day. Onsite parking is limited.

Are there any beaches close to Hyatt Centric Key West Resort and Spa?

Yep, Hyatt Centric Key West Resort and Spa is a short 1-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Hyatt Centric Key West Resort and Spa?

Yep, there is an onsite spa at Hyatt Centric Key West Resort and Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hyatt Centric Key West Resort and Spa have a pool?

Yep, and guests recommend it! Hyatt Centric Key West Resort and Spa has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What makes Hyatt Centric Key West Resort and Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Centric Key West Resort and Spa.

Is Hyatt Centric Key West Resort and Spa family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Centric Key West Resort and Spa is a hit with families.

Does Hyatt Centric Key West Resort and Spa serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Hyatt Centric Key West Resort and Spa?

No, Hyatt Centric Key West Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Centric Key West Resort and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Centric Key West Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Centric Key West Resort and Spa?

Dogs are welcome at Hyatt Centric Key West Resort and Spa, with food and water bowls on offer.

Hyatt Centric Key West Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeanne

Liked: Staff & service
Great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian G

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Duval Street and the harbor
Stayed 4 nights in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

The hotel is fantastic. The outdoor area, especially at the water, is amazing. The pool area is great and the room was newish with a comfortable bed and modern bathroom. I would stay there again. We were able to walk to everything.
Stayed 3 nights in Jan 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Edward

Travelled with partner
Liked: Staff & service, amenities
Great location. Rooms need freshening up.
Stayed 6 nights in Jan 2025

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced outdated hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Elevator was being repaired most of the time. Spa is small, not managed well. Long wait for response to phone calls/emails. Did not have our appt for massage. Coffee maker in room hasn’t been cleaned.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Jan 2025

2/10 Terrible

Joe

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators not working. Poor housekeeping
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved absolutely everything about Hyatt Centric. The staff could not have been more helpful
Stayed 4 nights in Jan 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convent spot
Stayed 5 nights in Sep 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ailin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful, quick weekend getaway with our favorite staff at Hyatt Centric Key West. All was great and food was better than before due to rebranding of hotel restaurant to Four Flamingos. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Chrystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location and service
Stayed 6 nights in Dec 2024

10/10 Excellent

Renuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for walkable shopping, food options!
Stayed 3 nights in Nov 2024

10/10 Excellent

Annette Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. Absolutely love everything about it. Fantastic staff, beautiful room, very clean, and overall the best! Before I forget, what brand of mattress do you use? It was the most comfortable bed I ever slept in
Stayed 5 nights in Dec 2024

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area on waterfront. Safe. Clean. Conceire service Gabulous! Woke up with backache every morning!! Bed needs improvement Construction during day at my doorway!
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Great area walkable to everything. Friendly staff and clean facility.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed.

What a disappointment! This hotel’s location is great, close to many attractions but we expected more from Hyatt. The whole building we stayed in needs a renovation, room is shabby and some things are falling apart and look very old. Paid over $1,000 for 2 nights with parking and resort fees and the stay did not feel like a resort at all. Would not recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, friendly staff, close to everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024