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Warwick Le Lagon - Vanuatu

4.5 star property
Family-friendly beachfront location with 3 outdoor pools

Photo gallery for Warwick Le Lagon - Vanuatu

Aerial view
Pacific Pool Villa (Villa with its own Pool) | Terrace/patio
Erakor Residence
Private beach, white sand, sun-loungers, beach umbrellas
Overwater Villas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • On private beach
  • Bar
The current price is AU$328
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Elluk Road Off Kumul Highway, Erakor Lagoon, Port Vila, Efate
  • Place, Iririki Island
  • Place, Port Vila Market
    ‪5 min drive‬
  • Place, Pango Point
    ‪6 min drive‬
  • Airport, Port Vila (VLI-Bauerfield)
    ‪13 min drive‬

Room options

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View

Bungalow, Lagoon View

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Lagoon Superior

Lagoon Superior

Lagoon Superior

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Erakor Residence

Erakor Residence

Erakor Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 180 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Shefa Pool Villa (Villa with its own Pool)

Shefa Pool Villa (Villa with its own Pool)

Shefa Pool Villa (Villa with its own Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 109 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Efate Pool Villa (Villa with its own Pool)

Efate Pool Villa (Villa with its own Pool)

Efate Pool Villa (Villa with its own Pool)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 199 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Pool Villa (Villa with its own Pool)

Pacific Pool Villa (Villa with its own Pool) | Terrace/patio

Pacific Pool Villa (Villa with its own Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 188 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Overwater Villas

Overwater Villas

Overwater Villas

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 67 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Garden View

Room, Garden View

Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon View Room

Lagoon View Room

Lagoon View Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About the area

Port Vila

A family-friendly stay in Port Vila awaits you at Warwick Le Lagon - Vanuatu. You'll be within a 15-minute walk of Erakor Lagoon and 1.8 km (1.1 mi) from Iririki Island. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Oasis Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Lagoon Terrace, is open for breakfast and dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. 2960 square feet (275 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a gym, a hot tub and Wi-Fi in public areas. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this Port Vila resort, you'll be 2.6 km (1.6 mi) from Parliament House and 2.6 km (1.6 mi) from National Museum.
View more Resorts in Port VilaOpens in a new window

What's nearby

  • Parliament House - 4 min drive - 3.1 km
  • Independence Park - 5 min drive - 3.5 km
  • Port Vila Market - 5 min drive - 3.8 km
  • University of the South Pacific - 6 min drive - 4.9 km
  • Pango Point - 6 min drive - 3.8 km

Getting around

  • Port Vila (VLI-Bauerfield) - 21 min drive

Restaurants

  • ‪The Stage Cafe - ‬12 min drive
  • ‪Waterfall - ‬6 min drive
  • ‪Stone Grill - ‬6 min drive
  • ‪Banyan Beach Bar - ‬5 min drive
  • ‪Kucina Filipino - ‬5 min drive

About this property

Warwick Le Lagon - Vanuatu

Family-friendly beachfront location with 3 outdoor pools
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Warwick Le Lagon - Vanuatu, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. This beach resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this Port Vila resort.

  • 142 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2960 sq ft of conference space
  • 275 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Warwick Le Lagon - Vanuatu offers 142 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Port Vila resort provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Oasis Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

5 outdoor pools, pool umbrellas, pool loungers
Iririki Island Resort & Spa
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.1 out of 5, Very good, 617 reviews
The price is AU$356
includes taxes & fees
20 Nov - 21 Nov
Iririki Island Resort & Spa

Property amenities

Internet

  • Available in all rooms: WiFi (VUV 2,400 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (VUV 2,400 per day)

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lagoon Terrace
  • Pool Grill
  • Wild Ginger

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Kayaking
  • Mountain biking
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scooter/moped rentals
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,960 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 7000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VUV 2500 per person
  • Fee for in-room wireless Internet: VUV 2400 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: VUV 2400 per day (rates may vary)
  • Airport shuttle fee: VUV 2500 per person (return)
  • Airport shuttle fee per child: VUV 1800 (return), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: VUV 7000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lagon Resort
Warwick Le Lagon
Warwick Le Lagon Port Vila
Warwick Le Lagon Resort
Warwick Le Lagon Resort Port Vila
Warwick Lagon Vanuatu Resort Port Vila
Warwick Lagon Vanuatu Resort
Warwick Lagon Vanuatu Port Vila
Warwick Lagon Vanuatu
Warwick Le Lagon Resort Spa
Warwick Le Lagon Vanuatu
Warwick Le Lagon Resort & Spa, Vanuatu Hotel Port Vila
Warwick Le Lagon Resort & Spa, Vanuatu Port Vila
Warwick Le Lagon Resort And Spa, Vanuatu
Warwick Lagon Resort Port Vila
Warwick Lagon Resort
Warwick Lagon Port Vila
Warwick Lagon
Le Lagon Hotel Vanuatu
Vanuatu Le Lagon
Warwick Le Lagon - Vanuatu Port Vila
Lagon Le Resort Vanuatu
Warwick Le Lagon Resort And Spa
Le Lagon Vanuatu Resort
Le Lagon Port Vila
Warwick Le Lagon Resort & Spa
Port Vila Le Lagon
Warwick Le Lagon Vanuatu Vila
Warwick Le Lagon - Vanuatu Resort
Warwick Le Lagon - Vanuatu Port Vila
Warwick Le Lagon - Vanuatu Resort Port Vila

Frequently asked questions

What is the cancellation policy at Warwick Le Lagon - Vanuatu?

Warwick Le Lagon - Vanuatu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Warwick Le Lagon - Vanuatu?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Warwick Le Lagon - Vanuatu on 29 Oct 2025 start from AU$328.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Warwick Le Lagon - Vanuatu?

Yep, Warwick Le Lagon - Vanuatu has a free self car park.

Is there a spa on site at Warwick Le Lagon - Vanuatu?

Yep, Oasis Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Warwick Le Lagon - Vanuatu have a pool?

Yep, and guests love it! Warwick Le Lagon - Vanuatu has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Warwick Le Lagon - Vanuatu?

Warwick Le Lagon - Vanuatu features a private beach, 3 outdoor pools and a full-service spa.

What makes Warwick Le Lagon - Vanuatu a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Warwick Le Lagon - Vanuatu.

Is Warwick Le Lagon - Vanuatu family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Warwick Le Lagon - Vanuatu is a hit with families.

Does Warwick Le Lagon - Vanuatu serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Warwick Le Lagon - Vanuatu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Warwick Le Lagon - Vanuatu?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Warwick Le Lagon - Vanuatu?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Warwick Le Lagon - Vanuatu?

No, pets are not allowed.

Warwick Le Lagon - Vanuatu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 926 reviews
Rating 8 - Good. 348 out of 926 reviews
Rating 6 - Okay. 112 out of 926 reviews
Rating 4 - Poor. 50 out of 926 reviews
Rating 2 - Terrible. 18 out of 926 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a mix up with my payment. It finally was straightened out but I haven’t received my refund yet.
Stayed 5 nights in Sep 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
1 star for the staff is generous. Everything was hard work and the kids club so bad I couldn’t send my daughter there. I hope no one else goes here.
Stayed 7 nights in Aug 2025

6/10 Okay

Michael R

Travelled with partner
Liked: Cleanliness
Where to start? 1.Contacted the property twice before arrival for airport transfers to have nil reply or pick thus had to use a taxi. 2.Reception upon booking in had a porter take us to our room, half way there we where heading in the wrong direction as we had previously stayed there. Upon return to reception we where told it was our issue and to take it up with reservation. I showed them by booking and room booked to be told once again it was my issue. Upon demanding to see the manager who then realised we had been put in with a booking group, then gave us the correct room however not having the king size bed as in the reservation. Reception staff need alot of training as the first point of contact 3.Dining for dinner at the terrace is quite limited, even though they have different night specialties. Most of the food is only warm, not hot and catering is mostly for the kids with half the options being the same every night of nuggets, chips, spaghetti etc and it shows in the lack of people that go there for dinner. Wild ginger restaurant is Good however 4. Drinks are very over priced. A $14 bottle of wine in AUS they sell for $114 AUS 5.As in point 2 we have stayed here previously in 2019 and its very noticeable the drop in staff attitudes. When it's 1 or 2 it's the staff, but in this case its the management. you see them walking around everyday looking for faults and to pull one staff member aside and give them a talking to in front of guest is not a good look.
Stayed 8 nights in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the service level was disappointing. though the staff as individual were nice and a team they lacked leadership.
Stayed 7 nights in Jul 2025

10/10 Excellent

Eddie John John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and grounds.
Stayed 10 nights in Jul 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Only thing that was a disappointment was the activites desk. Wanted to go snorkelling. Told us to come back at 1pm only to be told to come back at 2pm. Came back at then and told we couldn't go cause the boat was out. Waste of a day wanting to do that and screwed around. Other than that, stay was great.
Stayed 2 nights in Jul 2025

8/10 Good

Luke, Hughesdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent, service just ok and buffet breakfast 6/10
Stayed 2 nights in Jul 2025

8/10 Good

Shaun Kason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice garden
Stayed 3 nights in Jul 2025

4/10 Poor

Nathan Grant

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

4/10 Poor

Sandra Lynn

Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2025

2/10 Terrible

Hayley

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property is in desperate need of a refurb. Rooms are clean but very old. Pool tiles are broken - my daughter cut her foot while swimming. Most of the staff are miserable and hardly want to serve you. Kids club is dirty and the staff were extremely rude to the kids. Hardly any of the resort activities happened. When questioning they said the staff had already gone home. The dining place (the buffet) food was horrible. Many people were sick from it.

6/10 Okay

Karen

Travelled with family
Needs a serious overhaul
Stayed 9 nights in Jun 2025

6/10 Okay

Phillip Ronald

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The surrounding area and gardens are stunning, also the pools are pretty cool. However, that's where it stops. Buffet breakfast is not great, dinner is worse. And to make matters worse food and beverages are really overpriced. I booked ahead for hotel/airport transfer only to be told "sorry you'll need to arrange your own taxi", which as above the agreed price. Last but not least, the shower temperature and pressure was a lukewarm light drizzle.
Stayed 5 nights in Jun 2025

6/10 Okay

Mm

Travelled with group
Liked: Cleanliness, property conditions & facilities
Would have liked to see some kitchen facilities. Only so much hotel food you can eat !
Stayed 7 nights in Jun 2025

6/10 Okay

Myrla

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff, beautiful gardens, private and tranquil beach right at the front, good options of water activities, ample pool area. Rooms need some reno. They were a bit outdated and some things were broken. Buffet food need a boost and variety. Staff also need more training.
Stayed 7 nights in Jun 2025

8/10 Good

Jeffrey Allan

Liked: Cleanliness, property conditions & facilities
Nice, family friendly resort. Staff have smiles on their faces. Plenty of food available for every meal. Golf course is fun but needs some serious attention to greens, mowing, green flags etc. Our room was spacious and quiet.
Stayed 7 nights in Jun 2025

4/10 Poor

Nicki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not as suggested online, the bed was double not king. The hotel was run down and in major need of some attention.
Stayed 1 night in Jun 2025

10/10 Excellent

John, Mount coolum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there on our first trip to vanuatu and loved the resort, we stayed in a overwater suite and it was stunning, staff are very friendly and helpful. Daily breakfast was great with a huge selection. Only negative was the "happy hour" at the swim up bar because the second it started 2 of the 3 bar staff disappeared meaning in that hr we only got served once but that's the only fault. Highly recommend this resort
Stayed 7 nights in May 2025

10/10 Excellent

Jake Allan Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness
We had an overwater bungalow which was lovely with a view over the lagoon. It would have been good if there were steps down to the water from the balcony. The coffee machine was a nice touch. The resort was understaffed for the people here and the food is average and definitely not cheap. The staff were lovely, but there were not enough of them. I watched the Director of food and beverage when someone complained about the lack of staff stand by and watch while the lovely man in the bar worked, making him nervous, doing absolutely nothing to assist! Staff were beautiful management need to lift their game !
Stayed 6 nights in May 2025

10/10 Excellent

DESIRE Philda DU

Travelled with partner
Liked: Amenities
The staff are amazing so kind and helpful. Thank you for a wonderful stay
Stayed 5 nights in May 2025

8/10 Good

Paula Correa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Warwick, the staff were all lovely and friendly and overall the facilities catered to us well. The only downfalls were the quality of the food on occasion considering the high prices, as particularly the buffets at night weren’t always worth it and we wished we had ventured out more at nighttime. The breakfasts were always great and it made sense that they were super busy. The facilites were great, beautiful grounds and pools. Free water-sports on the lagoon were fantastic. Overall great place to stay in a beautiful location but be prepared to spend a lot of $$$ on food and drinks.
Stayed 5 nights in Apr 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is not a 4.5/ 5 star resort. the room was nice we were grateful of the upgrade provided to a pool villa. If it wasn’t for that, it would’ve been a subpar stay and we would have checked out. Staff were not friendly. Food was terrible and if low quality and the overall service were not what you would expect of a 4.5 star resort. Some customer service training would be handy given that Vanuatu‘s main attraction is tourism. In comparison to the other location that we stayed for a week nothing was too much effort. Water sport facilities and quality of equipment was good. We were asked to return our snorkelling items on an We were asked to return our snorkelling items on a daily basis but no one was ever there past 4/4.30. Ability to source transport to go into town to other restaurants was good. This could be a good quality resort if some attention was paid to the guest experience and improving variety and quality of food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Warwick. The staff was super friendly, helpful and welcoming-special shout out to Fraser! The property is well kept, gardens are beautiful and the view across the lagoon is stunning. We stayed in a garden villa which was nice, clean and comfortable- easily fit a family of 3. The beds were really comfortable. The breakfast buffet was nice with a lot of options however the dinner buffet lacked variety and we found it repetitive over the week. Luckily we were told about some local restaurants (three pigs and banyan beach club) which we visited to mix up the dinner options. Overall the food was ok. Kids eat free (including lunch) which was awesome, however the kids options were also limited. The pool area was beautiful, clean and really well maintained. Water sports (kayaks /padels etc) were a great offering to guests, we used the water sports most days. The only negative for us was the kids club, unfortunately it lacked options and enthusiasm, it’s a little tired and under resourced. The lady who runs the club was lovely and I felt safe leaving my daughter there, however there were little activities organised and even though the schedule looks impressive in reality most days the main activities didn’t happen. In fairness this was due to lack of resources available post the earth quake so we feel in time this should improve. Overall our stay was wonderful, the staff are all so lovely and the property was really well kept. I’d highly recommend!
Stayed 7 nights in Apr 2025

6/10 Okay

carlos

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We paid for the all-inclusive package, but were constantly disappointed as many of the limited included items were frequently unavailable. The service throughout our stay was slow and disorganized, and the property itself feels quite outdated and in need of serious renovation. The gym equipment is in poor condition, and the pool towels were not only hard to find but also worn out and. It’s a real shame because the location and setting have so much potential, but the current standards fall far short of expectations.
Stayed 7 nights in Apr 2025