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Grand Hotel and Casino

4.0 star property
Upmarket bayside hotel, a short walk to Iririki Island

Choose dates to view prices

Photo gallery for Grand Hotel and Casino

Terrace/patio
Front of property - evening/night
Panoramic Suite
Exterior
Panoramic Suite | Bathroom

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service

Explore the area

Map
Lini Highway, P.O Box 3061, Port Vila, Efate
  • Popular LocationIririki Island1 min walk
  • Popular LocationPort Vila Market3 min walk
  • Popular LocationUniversity of the South Pacific19 min walk
  • AirportPort Vila (VLI-Bauerfield)14 min drive

Similar properties

Exterior
Holiday Inn Resort Vanuatu, an IHG Hotel
On private beach
Pool
Spa
Kids pool
4.3 out of 5, Excellent, (258)
The price is AU$221
for 1 night
includes taxes & fees
10 Aug - 11 Aug
Holiday Inn Resort Vanuatu, an IHG Hotel

About the area

Port Vila

A family-friendly stay in the heart of Port Vila awaits you at Grand Hotel and Casino. Within steps you'll find Iririki Island and Port Vila Market within a short 5-minute stroll. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .The restaurant, Crystals Restaurant, is open for breakfast, lunch and dinner. Hemisphere Lounge Bar is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the outdoor swimming pool and pool loungers. 2153 square feet (200 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Port Vila hotel include Feiawa Park and Independence Park.

What's nearby

  • Iririki Island - 1 min walk
  • Port Vila Market - 3 min walk
  • Independence Park - 6 min walk
  • University of the South Pacific - 19 min walk
  • Pango Point - 9 min drive

Getting around

  • Port Vila (VLI-Bauerfield) - 15 min drive

Restaurants

  • ‪Reefers Restaurant & Rum Bar - ‬19 min walk
  • ‪Aufare Bar Grill Restaurant - ‬19 min walk
  • ‪Nambawan Café & Bar - ‬8 min walk
  • ‪Port Vila Central Market - ‬4 min walk
  • ‪Jungle Cafe - ‬8 min walk

About this property

Grand Hotel and Casino

Upmarket bayside hotel, a short walk to Iririki Island
Grand Hotel and Casino offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Grand Hotel and Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Port Vila hotel.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Grand Hotel and Casino offers 74 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: VUV 2,000 for adults and VUV 1,000 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VUV 2000 for adults and from VUV 1000 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

What is the cancellation policy at Grand Hotel and Casino?

Grand Hotel and Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel and Casino?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Grand Hotel and Casino on 28 July 2024 start from AU$286.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Grand Hotel and Casino?

Yep, there is an onsite spa at Grand Hotel and Casino.

Does Grand Hotel and Casino have a pool?

Grand Hotel and Casino has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Hotel and Casino?

Grand Hotel and Casino features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hotel and Casino a romantic place to stay?

Ocean-view dining and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Hotel and Casino.

Is Grand Hotel and Casino family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Hotel and Casino is a hit with families.

Does Grand Hotel and Casino serve breakfast?

Yep, buffet brekkie is served daily.

Is there a free airport shuttle available at Grand Hotel and Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel and Casino?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Hotel and Casino?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hotel and Casino?

No, pets are not allowed.

Grand Hotel and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 569 reviews" "
Rating 8 - Good. 267 out of 569 reviews" "
Rating 6 - Okay. 87 out of 569 reviews" "
Rating 4 - Poor. 20 out of 569 reviews" "
Rating 2 - Terrible. 8 out of 569 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Staff we lovely but construction work was bery noisy
Stayed 3 nights in Jun 2024

10/10 Excellent

Costa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Makereta

Stayed 7 nights in Feb 2024

10/10 Excellent

Lanieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Elleena

Stayed 5 nights in Jan 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jan 2024

8/10 Good

Madison

Stayed 4 nights in Jan 2024

8/10 Good

Mustafa

Business traveller
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

J Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice!
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with family
Stayed 1 night in Jan 2024

8/10 Good

Kevin, ULLADULLA

Stayed 8 nights in Dec 2023

4/10 Poor

Stanley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!
Stayed 10 nights in Dec 2023

10/10 Excellent

Yamila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place
Stayed 6 nights in Dec 2023

6/10 Okay

karen Louise

Stayed 8 nights in Dec 2023

8/10 Good

Matthew

Stayed 1 night in Dec 2023

10/10 Excellent

Guo Qiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2023

10/10 Excellent

Chandar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet waterfront property with very friendly staff and great views.
Stayed 8 nights in Nov 2023

8/10 Good

Milind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. The staff were very friendly and helpful.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

John-Christian Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023