"Great comfortable bed and pillows!! Gorgeous views!! Professional, friendly, helpful staff!! Food was good and good selection - buffet breakfast every ... " More
You can enjoy LCD TVs with satellite channels, and all 74 rooms feature free WiFi, furnished balconies, and sitting areas. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Additionally, separate bathtubs and showers, coffee/tea makers, and in-room childcare are available.
The restaurant, Crystals Restaurant, is open for breakfast, lunch, and dinner. Hemisphere Lounge Bar is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the outdoor swimming pool and pool loungers. 2153 square feet (200 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.
Sights within a 10-minute walk of this 4-star Port Vila hotel include Feiawa Park and Parliament House.
9 Jan. 2020 by Nisha Moli
Thank you for staying with us and thank you for your feedback. Your feedback will be taken up to the Management team. Kind Regards,
9 Jan. 2020 by Nisha MOLI
Thank you for staying with us and thank you for your feedback. Your feedback will be taken up to the Management team. Kind Regards,
17 Dec. 2019 by Nisha
Thank you for your feedback. We will be addressing your concerns
17 Nov. 2019 by regi
Hi, Thank you so much for your wonderful feedback and thank you for staying with us. We are glad that you have enjoyed your stay and we will share that with the Team. We look forward to welcoming you both back again.
11 Oct. 2019 by regi
Thank you for your feedback, please feel free to call the Hotel and speak with our Manager for the issues stated on your feedback.
3 Sep. 2019 by regi
Thank you for your feedback and thank you for staying with us. We look forward to welcoming you back.
18 Mar. 2019 by Vivi
Thank you for your wonderful feedback. We will let the management and team know. We look forward to welcoming you back.
27 Jan. 2019 by Vivi
Thank you for staying with us and thank you for your feedback. We will let the management and team know.
24 Dec. 2018 by Vivi
Thank you very much for your wonderful feedback. We look forward to welcoming you back. Merry Christmas to you and you familes. From the team at the Grand Hotel & Casino.
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A casino, an outdoor pool, and a terrace are also featured at the family-friendly Grand Hotel and Casino. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Port Vila hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Grand Hotel and Casino offers 74 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel and Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.