Rydges - accommodation in Docklands

The rooms were good. The bed was very comfortable and also the pillows. However, the breakfast was much to be desired. There was a very long wait to receive made to order eggs, the pastry items and muffins don’t look to be made in house and looks like they’ve outsourced from another supplier - which is off putting. The baked beans, noodles scrambled eggs at the hot buffet looked like they’ve been sitting out for a long time and very dry. We paid for breakfast for 2 nights but didn’t bother eating the second day and ate from one of the many places on offer on Melbourne for a hearty meal. Also, the hotel is a bit inconvenient to get to and from. A lot of drivers don’t know where the entrance to the hotel is and miss it and you end up waiting a long time for a taxi. Plus there is a road closure at the moment which adds to the frustration. It is also a little out of the way from the city centre. So if you don’t know how to use trams or public transport, the taxi fares can be quite expensive. But the plus is that the customer service is amazing. Everyone is very friendly and helpful. I would stay again if the breakfast was more to the standard, as that’s important for me personally.

Overall, we had a really good stay. The room itself was clean and comfortable, and the location honestly couldn’t be better — it’s about a 5-minute walk to Southern Cross Station and DFO, and literally like 1 minute to Marvel Stadium which was so convenient. The reception staff were amazing as well. They let us leave our bags before check-in and even after we checked out, which made everything so much easier while we were out shopping and expolring. The only small downsides were that there wasn’t air conditioning, so the room did get a bit hot, and the bed and pillows were quite firm — a bit like sleeping on a brick. Not the most comfortable sleep, but still manageable for a short stay. Overall, a great spot mainly because of the location and really helpful staff.

Nice place to stay, clean room, friendly staff