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4.6 out of 5

"Super outdated, smelt funny. Location itself was nice but expected better " More

By a verified traveller on Sat 12 Sep 2020

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Hotel Description

At Portobello By The Sea you'll be within just a 15-minute stroll of Moffat Beach and Caloundra Private Clinic. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy TVs with cable channels, and all 55 rooms feature free WiFi, balconies, and dining areas. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Sitting areas, DVD players, and ceiling fans are also available. Weekly housekeeping is available.

This smoke-free hotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Dicky Beach hotel include Shelly Beach and Currimundi Lake.

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$250* Per night/room 5 Oct. - 6 Oct.

Apartment, 2 Bedrooms, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 3 Bedrooms, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Portobello By The Sea ratings based on 228 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Portobello By The Sea

Everyone (72) Couples (86) Family (68)
3 out of 5
Super outdated, smelt funny. Location itself was nice but expected better

Posted by on 12 Sep. 2020

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4 out of 5
Excellent spot! Dicky beach is beautiful and perfect for young families - resort needs a freshen up, overall clean Beds in particular were great but tired and musty...

Posted by , from Brisbane on 6 Sep. 2020

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4 out of 5
Outdated, a little worn, courtyard was noisy till after 11, design transmits to rooms

Posted by , from Qld on 14 Jun. 2020

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Comment from Hotel Management

27 Jun. 2020 by Reservations

Thank you - glad you enjoyed your stay.

3 out of 5
We have recently had our fourth stay at the Portobello. All previous stays were wonderful. The most recent stay was less than great. The unit we had was dated and looked and felt dirty. The lounge was worn and needs replacing. The fridge was not clean was old and had tape around the control box to hold it together. Bathrooms were mouldy. Venetian blinds all had broken parts. Broken fittings were found in the wardrobe. Staff were nice and the location is excellent.

Posted by , from Hervey Bay on 15 Feb. 2020

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4 out of 5

Posted by on 10 Jan. 2020

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4 out of 5

Posted by on 4 Jan. 2020

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5 out of 5
The size of apartment was great for a family of 5. Pool was a winner with kids

Posted by on 26 Dec. 2019

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3 out of 5
Very over priced, to many demands , example remove all rubbish

Posted by on 28 Nov. 2019

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5 out of 5
The Managers are So Welcoming/Respectful & Accomodating to what your Needs & wants are while you’re Staying in their Resort. They’re all about the Customer, Supportive & Have excellent Communication Skills - Hospitality At it’s Highest.. Main En-suite is Out-dated, you have to step-into-the Bath (which is Quiet high), to have a Shower, where as the Main Bathroom - You just walk straight-into-the Shower. It’s an Old Building.. We Highly recommend this Tranquil/Relaxing Resort - Water Views are Spectacular through the Tree’s & Palm Tree’s.. we will Definitely Return. Thank you kindly.. Gail & Bernie - Petrie QLD..

Posted by , from PETRIE. QLD.. on 20 Oct. 2019

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3 out of 5

Posted by on 29 Sep. 2019

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Property Features

There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Portobello By The Sea. Self parking is free. This 4-star Sunshine Coast hotel is smoke free.

  • 55 guestrooms or units
  • 3 levels
  • 3 buildings
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (92.4 km / 57.4 mi)
  • Parking: Free self parking

Room Amenities

Portobello By The Sea offers 55 air-conditioned accommodations with DVD players and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Sunshine Coast hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Portobello By The Sea has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 2 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM - 2:30 PM on public holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 2 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portobello Sea
  • Portobello Sea Apartment
  • Portobello Sea Apartment Dicky Beach
  • Portobello Sea Dicky Beach
  • Portobello By The Sea Hotel
  • Portobello By The Sea Dicky Beach
  • Portobello By The Sea Hotel Dicky Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.