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4.2 out of 5

"Room 21 - Mr Nardella Stayed 1 week. No issue with the property or staff all great. Pool/ Spa fantastic. However - Was refused service twice by the G ... " More

By a verified traveller on Mon 15 Jan 2024

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Hotel Description

At Coolum Beach Resort you'll be within just a 5-minute stroll of Coolum Beach and within 15 minutes of Point Perry Beach. Highlights at this hotel include 4 restaurants, and in-room kitchens and washing machines.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, spa tub, sauna, and pool loungers. Additionally, you'll find free WiFi in public areas, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Coolum Beach hotel, you'll be 18.4 km (11.5 mi) from Hastings Street and 22 km (13.7 mi) from Mooloolaba Esplanade.

Standard Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Coolum Beach Resort ratings based on 96 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coolum Beach Resort

Everyone (46) Couples (19) Family (28)
5 out of 5
Room 21 - Mr Nardella Stayed 1 week. No issue with the property or staff all great. Pool/ Spa fantastic. However - Was refused service twice by the Greek Restaurant on two seperate nights even though they had 2 single tables available telling me they were too busy to serve me. Terrible attitude from the owners wife. Nasty person. Being a Master Builder up from Melbourne inspecting a property for a client I’m used to Lamb on Chapel a Melbourne institution. I ended up eating next door twice at Foxys and highly recommend food and service. Stay away from the Greek Restaurant. Although they advertised a free bottle of wine to all guests staying at this hotel - they wouldn’t even seat me. Terrible service and attitude towards a solo traveler. Unfortunately I Would not stay at this Hotel again due to this experience. I am a builder in Melbourne who flys all over Australia staying in hotels hired to inspect property’s for potential purchasers. Terrible experience at this Greek restaurant- # never again.

Posted by on 15 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Chook

Hi Jamie, thank you for the great review for Coolum Beach Resort, staff and facilities. It is unfortunate in regards to the restaurant situation which is run separately to the resort. Thanks again and please take care.

5 out of 5
Fantastic spot for a family smack in the heart of Coolum. Staircase no elevator is the only issue we had.

Posted by on 1 Jan. 2024

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Comment from Hotel Management

9 Jan. 2024 by Chook

Thanks Wayne for a fantastic review - it is very much appreciated. It is great to hear that you loved our resort and your stay. Many thanks and hope to see you again soon.

5 out of 5
Position

Posted by on 21 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by Chook

Thank you Sharon for the excellent rating. It is very much appreciated and we are happy you enjoyed stay. Take care.

5 out of 5
5 star

Posted by on 23 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Chook

Thank you Katie for a perfect review. It is very much appreciated and we are so happy that you enjoyed your stay with us so much. Take care and hope to see you again soon. Cheers.

4 out of 5
Great spa and pool facility, great access to the beach and shops, great gift vouchers included to the restaurant and massage.

Posted by on 27 Sep. 2023

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Comment from Hotel Management

12 Oct. 2023 by Chook

Hi Greg, thank you so much for the great review. We are happy that you enjoyed your stay with us and our facilities and discounts. Take care and hope to see you again. Cheers.

3 out of 5
I thought that the concrete steps leading down to the garage were dangerous when wet - possibly leading to someone slipping and damaging themselves..... Otherwise, all OK.

Posted by on 10 Jun. 2023

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5 out of 5

Posted by on 27 Jul. 2021

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4 out of 5
We had a fantastic staay, due to lockdown the keys were delivered in a way that required no contact in an envelope with a lovely letter, the room was beautiful and the complex was in an ideal position. Would highly recommend the lovely spot staffed by lovely people!

Posted by on 8 Jul. 2021

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5 out of 5
i liked the pools&spa. i did'nt like that there were no lifts. i liked the handiness to shops also.

Posted by on 5 Mar. 2021

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Comment from Hotel Management

8 Mar. 2021 by Chook

Thank you so much for the fantastic review. We are happy you enjoyed your stay with us. Please take care and hope you visit again. Cheers.

4 out of 5
Good location, close to surf club and beach, shops just around the corner

Posted by , from Ipswich on 26 Oct. 2020

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Comment from Hotel Management

29 Oct. 2020 by Chook

Thank you David for your lovely review. We are very happy you enjoyed your stay. Cheers.

Property Features

Coolum Beach Resort offers its guests an outdoor pool, a spa tub, and a sauna. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Coolum Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Sunshine Coast hotel.

  • 1 building
  • 14 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Poolside lounge chairs
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Coolum Beach Resort offers 14 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 68-cm flat-screen televisions come with digital channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer
  • Private balcony
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Coolum Beach Resort has 4 restaurants serving dinner only.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:00 PM
  • Saturday - Saturday: 8:30 AM - 10:30 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:00 PM
  • Saturday - Saturday: 8:30 AM - 10:30 AM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 99.00 per week.
  • Cribs (infant beds) are available for AUD 11.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

WiFi is provided up to 250 MB per guestroom, per day.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

  • No lifts
  • Parking height restrictions apply
  • Minimum guest age is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 45.00 per person (one way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 11.0 per day
  • Rollaway bed fee: AUD 99.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coolum Beach Resort
  • Coolum Beach Resort Hotel
  • Coolum Beach Resort Coolum Beach
  • Coolum Beach Resort Hotel Coolum Beach
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.