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The St James

Property class: 5 and above

Photo gallery for The St James

Lake
Exterior
Daily continental breakfast (NZD 25 per person)
St James Suite | In-room dining
Executive Spa Studio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is AU$247
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Place, Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Place, Conical Hill Walkway
    ‪7 min walk‬
  • Place, Conical Hill
    ‪12 min walk‬

Room options

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.8 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio

Executive Spa Studio

10.0 out of 10
Exceptional
(7 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area

Mt Isobel Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Ground Floor Unit

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Hanmer Springs

At The St James you'll be within just a 10-minute stroll of Hanmer Springs Thermal Reserve and Conical Hill Walkway. Highlights at this ski motel include free self-parking, and in-room kitchens and free WiFi. .This smoke-free motel offers free WiFi in public areas, free newspapers in the lobby and luggage storage. Additionally, you'll find laundry facilities and ski storage. Continental breakfast is available daily between 8:00 AM and 9:30 AM. .Places within a 30-minute walk of this 5-property class Hanmer Springs motel include A Maze N Golf and Conical Hill.
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Chisholm Park - 1 min walk - 0.1 km
  • Hanmer Springs Thermal Reserve - 5 min walk - 0.5 km
  • Conical Hill Walkway - 7 min walk - 0.6 km
  • Conical Hill - 12 min walk - 1.0 km
  • A Maze N Golf - 15 min walk - 1.3 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Hanmer Bakery & Cafe - ‬1 min walk
  • ‪Fire and Ice - ‬5 min walk
  • ‪No.31 Restaurant & Bar - ‬7 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk
  • ‪Saints - ‬4 min walk

About this property

The St James

As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 5-star Hanmer Springs motel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2010
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
The St James offers 16 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 25 for adults and NZD 25 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

What is the cancellation policy at The St James?

The St James offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St James?

As of 11 Apr 2026, prices found for a 1-night stay for 2 adults at The St James on 12 Apr 2026 start from AU$247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St James?

Yep, The St James has a free self car park.

Does The St James serve breakfast?

Sure does, continental breakfast is on offer daily from 8:00 AM to 9:30 AM.

Is there a free airport shuttle available at The St James?

No, The St James does not offer an airport shuttle service.

What time are check-in & check-out at The St James?

Check-in begins at 2:30 PM. Check-out time is 10:00 AM.

Are pets allowed at The St James?

No, pets are not allowed.

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 456 out of 528 reviews
Rating 8 - Good. 61 out of 528 reviews
Rating 6 - Okay. 7 out of 528 reviews
Rating 4 - Poor. 3 out of 528 reviews
Rating 2 - Terrible. 1 out of 528 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Vic

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Second visit to St James and booked St James Suite. Great location and staff were very friendly and helpful. Several issues with room and very disappointing given extra charged for a ‘suite’. Had to call staff to fix TV which wasn’t working at all and while this was promptly fixed the position of sky box and TV meant you had to stand directly side on to TV to operate remote. There was no air con in bedroom so given its summer the bedroom temperature was unbearable and mattress very very hard so impossible to sleep. Would not recommend paying extra for a suite at all. Our previous stay was in a deluxe room which was far nicer. This room was tired and facilities old and not worth price. Very disappointing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay in Hanmer!
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine, Long Itchington

Stayed 2 nights in Dec 2025

10/10 Excellent

May-Britt V. R.

Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Super clean and feeling of luxury. No sissors as always in NZ. Friendly welcome.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern spacious room that was clean and pleasant to stay in, lovely views and right next to restaurants. Perfect venue
Stayed 1 night in Dec 2025

10/10 Excellent

karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Hanmer Springs. Easy walk to shops, restaurants & spa. Free guest laundry facilities much appreciated
Stayed 3 nights in Nov 2025

10/10 Excellent

joe

Stayed 1 night in Nov 2025

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, amenities
Room was spotless and well provided for with equipment
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have a mountain view from my room but that would have made my stay even better. If you don’t want to carry bags upstairs request a ground floor room. This is a beautiful property and I would stay here again. There is parking on premises and couldn’t fault room facilities.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff (lady on reception especially but didn't catch her name!) made us feel really welcome and at ease. Gave us good restaurant recommendations. Towels for the thermal pools were very much appreciated. Great room with mountain views, very relaxing.
Stayed 1 night in Nov 2025

4/10 Poor

Michelle

Travelled with partner
Liked: Cleanliness
Whilst the rooms are well presented and clean, unfortunately our room was situated directly opposite a building site where we woke both mornings early due to the building work taking place, I would have appreciated if the hotel told us prior to our stay as we would have booked elsewhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Me

Liked: Cleanliness, staff & service, amenities
The rooms at St James are spacious and well-appointed - with an amazing view. I appreciated the little extras such as a small bottle of real milk + the weekend newspaper.
Stayed 2 nights in Oct 2025

10/10 Excellent

Grant

Stayed 3 nights in Oct 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay all around. Great views, staff and location. Throughly enjoyed will be coming back again
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location and handy to everything and staff were fantastic 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Kwee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb holiday experience, with beautiful scenery, convenient access to nearby amenities, excellent facilities, and cleanliness
A view from the room
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming, warm and comfortable hotel unit with everything one needs for a lovely stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room as advertised, clean and well equipped.
Stayed 1 night in Jul 2025

8/10 Good

Nils Ole

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025