Residence Inn by Marriott Cincinnati Downtown/The Phelps

3.5 star property
Hotel with free breakfast, steps from Lytle Park

Photo gallery for Residence Inn by Marriott Cincinnati Downtown/The Phelps

Meeting facility
Meeting facility
Lobby
Lobby
American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Gym
  • Housekeeping
The current price is AU$262
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
506 East 4th Street, Cincinnati, OH, 45202
  • Place, Heritage Bank Center
    ‪5 min walk‬
  • Place, Great American Ball Park
    ‪5 min walk‬
  • Place, Newport Aquarium
    ‪17 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 98 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, Park View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Park View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Park View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking, River View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 98 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 98 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Cincinnati

Residence Inn by Marriott Cincinnati Downtown/The Phelps puts you in the heart of Cincinnati, within steps of Lytle Park and Taft Museum of Art. Highlights at this hotel include a restaurant, a complimentary breakfast and in-room kitchens. .The Phelps Bar serves American cuisine and is open for dinner. Top of the Park-Seasonal is the hotel's own rooftop bar. 1152 square feet (107 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3.5-property class Downtown Cincinnati hotel include Taft Theatre and Sawyer Point.

What's nearby

  • Heritage Bank Center - 5 min walk - 0.4 km
  • Great American Ball Park - 5 min walk - 0.4 km
  • Fountain Square - 10 min walk - 0.8 km
  • Hard Rock Casino Cincinnati - 12 min walk - 1.1 km
  • Newport Aquarium - 17 min walk - 1.5 km

Getting around

  • 247 Telemarketing Tram Stop - 6 min walk
  • Cincinnati Union Terminal - 9 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 20 min drive

Restaurants

  • ‪Machine Room Grille - ‬9 min walk
  • ‪Wild Eggs - ‬4 min walk
  • ‪Skyline Chili - ‬8 min walk
  • ‪In Between Tavern - ‬5 min walk
  • ‪Pennyflower Bistro And Bar - ‬7 min walk

About this property

Residence Inn by Marriott Cincinnati Downtown/The Phelps

Hotel with free breakfast, steps from Lytle Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1152 square feet (107 square metres) and includes conference space. A fitness centre, a rooftop terrace, and barbecue grills are also featured at the business-friendly Residence Inn by Marriott Cincinnati Downtown/The Phelps. For a fee, parking is available.

This 3.5-star Cincinnati hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 11 levels
  • Conference rooms
  • 1152 sq ft of conference space
  • 107 sq. m of conference space
  • Built in 2011
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Residence Inn by Marriott Cincinnati Downtown/The Phelps offers 134 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. 42-inch LCD televisions come with digital channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Phelps Bar
  • Top of the Park-Seasonal

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,152 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cincinnati Downtown
Residence Inn Marriott Hotel Cincinnati Downtown
Residence Inn Marriott Cincinnati Downtown Aparthotel
Residence Inn Marriott Cincinnati Downtown
Residence Inn Marriott Downtown/The Phelps
Residence Inn Marriott Cincinnati Downtown/The Phelps Aparthotel
Residence Inn Marriott Downtown/The Phelps Aparthotel
Residence Inn Marriott Cincinnati Downtown/The Phelps
Residence Inn by Marriott Cincinnati Downtown
Resince by riott Cincinnati
Residence Inn by Marriott Cincinnati Downtown/The Phelps Hotel

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Cincinnati Downtown/The Phelps?

Residence Inn by Marriott Cincinnati Downtown/The Phelps offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Cincinnati Downtown/The Phelps?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cincinnati Downtown/The Phelps on 23 Nov 2025 start from AU$262.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Cincinnati Downtown/The Phelps?

Yep, Residence Inn by Marriott Cincinnati Downtown/The Phelps has valet parking for USD 42 per day.

Is Residence Inn by Marriott Cincinnati Downtown/The Phelps family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Residence Inn by Marriott Cincinnati Downtown/The Phelps is a hit with families.

Does Residence Inn by Marriott Cincinnati Downtown/The Phelps serve breakfast?

You bet, our guests love the free continental brekkie here! Offered on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Cincinnati Downtown/The Phelps?

No, Residence Inn by Marriott Cincinnati Downtown/The Phelps does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott Cincinnati Downtown/The Phelps?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The bar is closed during the winter.

What time are check-in & check-out at Residence Inn by Marriott Cincinnati Downtown/The Phelps?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Residence Inn by Marriott Cincinnati Downtown/The Phelps Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1001 reviews
Rating 8 - Good. 145 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel studio with separate living room and bedroom. Large for a hotel. Only complaint is parking. You must pay for valet parking to ensure your car doesn't get towed or you don't get a ticket. It was nice but an unexpected added expense.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and close to the ballpark
Stayed 1 night in Jul 2025

10/10 Excellent

Ricky

Stayed 1 night in Jul 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tramel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Great property which was close to Great American Ballpark and the Taft Theatre which were the two reasons I traveled to Cincinnati—I got in at 1am and they were very accommodating at the front desk—I forgot the gentleman’s name but he was very, which was welcomed after a 16 hour travel day—I originally had a reservation at another property but they lost my reservation and I had to scramble last minute (1am) and these folks were more than welcoming to me—thanks
Stayed 2 nights in Jul 2025

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel -

We had a very nice stay. The room was huge but a little musty smelling. Riley came and changed filter etc. which helped but it must be in the carpeting. It was clean but looking a little tired - drapes were shredded and shower rusty etc. that being said, the staff make up for all of that - they were ALL kind, helpful and positive! I thought it was overpriced for the room but the staff and delicious breakfast negated that. Also, great location!
Stayed 1 night in Jul 2025

8/10 Good

Nicole D, Newburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a concert and stayed there since so close to the Heritage Center. Lobby and staff very nice. The Valet service pricey but convenient. Great breakfast! Our room was big which was nice and had all the amenities for the 3 of us, but one of my sons slept on the pullout and I sat on it and very lumpy. Not sure if they could invest in another mattress for it or not. Nice shower and great water pressure! The king bed in the bedroom was great! Kitchen came with the main necessities for cooking. Would stay again!
Stayed 1 night in Jul 2025

6/10 Okay

marie ellis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Property needs updated

The hotel needs a renovation.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Copley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well kept and the rooms are spacious and comfortable. Great location, easy to get to and the valet service made it so easy. Check in and out was a breeze. We had dinner in the restaurant, it was delicious and great service. The included breakfast the next day was also fabulous. So many options and all of it was excellent. Staff so friendly and attentive. Highly recommend this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jenine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was wonderful, the property was beautiful and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From early check in to late check out and everything in between. This place exceeded our expectations. Breakfast was crowded but yummy, with a waffle maker, bacon and eggs and fresh fruit. The room was spacious, clean and comfortable. Walking distance to the ball park and free transit to Findlay market. The front desk staff was polite and extremely helpful. We will be back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the hotel due it's proximity to Great American ballpark. On our free day, we walked to the street car to tour Findley Market. All of the employees (Valet, Front Desk, Breakfast Mgr) we interacted with were very helpful. There's nothing to say "negative". We would stay at the Residence again, without question.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, everything about our stay was great. The staff the room amenities was wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan, Bowling Green

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was clean and spacious, breakfast as good. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, North Bergen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for a weekend baseball game. Great central location. Big spacious rooms and very friendly staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Sheri

Disliked: Property conditions & facilities

Worst and most expensive 2-night stay

I’ll start with the positives. This hotel is in the perfect location and has a bar at the top of the building with a beautiful view of the river. The breakfast was great—better than other residence inn’s we’ve stayed at. We ate dinner at the restaurant/bar on the first floor and it was delicious with friendly and funny customer service. However, while the room was spacious, it felt like a Frankenstein room with broken/rejected items throughout. The TV in the living room was broken, the paper towel holder was broken, one of the bed lamp shades was bent, the cabinetry was old and scratched up, we were on the second floor so our view was of the air conditioning unit, the fridge had no ice machine, and the curtains were mismatched. One was much longer than the rest. Also—the comforter was old and the padding material inside was damaged— all gathered up/not distributed. They did not provide dish soap and when asked the front desk said Residence inns no longer provide that, however the next Residence inn we stayed at had dish soap. Overall—this was the worst experience I’ve had at any Residence Inn. I do think our experience was different than other customers because they all commented positively about their rooms. To add insult to injury, we paid over $700 for our 2-night stay. Which makes me wonder if this particular room is reserved for Hotels.com reservations.
Stayed 2 nights in Jun 2025

8/10 Good

Keith

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff was very welcoming, great amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Beautiful hotel, very clean and comfortable! It is on a busy street but easily accessible! Great service if you don't mind valet parking. We used Uber service to take us to the game and to the casino.
Stayed 1 night in Jun 2025