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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Hotel in St. Charles with free breakfast and fitness centre

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Free daily self-service breakfast
Lobby
Lobby
Meeting facility
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
The current price is AU$120
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
1600 E Main St, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪3 min drive‬
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

St. Charles
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 598 reviews
The price is AU$166
includes taxes & fees
28 Sept - 29 Sept
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About the area

St. Charles

At Quality Inn and Suites St Charles - West Chicago you'll be 1.9 km (1.2 mi) from St. Charles Heritage Center and Camp Kane and 2 km (1.2 mi) from Arcada Theater. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool as well as access to a playground. 1453 square feet (135 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 30-minute walk of this St. Charles hotel include Dellora A. Norris Cultural Arts Center and Pottawatomie Park.

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.6 km
  • Charlestowne Mall - 3 min drive - 2.2 km
  • Arcada Theater - 3 min drive - 2.2 km
  • Kane County Fairgrounds - 7 min drive - 5.7 km
  • Geneva Commons - 8 min drive - 6.3 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare International Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Dunkin' - ‬18 min walk
  • Panda Express
  • ‪Colonial Cafe - ‬4 min walk

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and fitness centre
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 122 guestrooms or units
  • 2 levels
  • 1453 sq ft of conference space
  • 135 sq. m of conference space
  • Breakfast available (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • ATM
  • Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

What is the cancellation policy at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn and Suites St Charles - West Chicago?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Suites St Charles - West Chicago on 19 Oct 2025 start from AU$120.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn and Suites St Charles - West Chicago?

Yep, Quality Inn and Suites St Charles - West Chicago has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 2 spaces per unit).

Are there any beaches close to Quality Inn and Suites St Charles - West Chicago?

The closest beach to Quality Inn and Suites St Charles - West Chicago is Centennial Beach (19.9 km).

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Quality Inn and Suites St Charles - West Chicago has a seasonal outdoor pool. The pool is open from May to September.

Is Quality Inn and Suites St Charles - West Chicago family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn and Suites St Charles - West Chicago is a hit with families.

Does Quality Inn and Suites St Charles - West Chicago serve breakfast?

Yep, free self-service breakfast is on offer on weekdays from 6:00 AM to 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn and Suites St Charles - West Chicago?

No, Quality Inn and Suites St Charles - West Chicago does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn and Suites St Charles - West Chicago?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 427 out of 1004 reviews
Rating 8 - Good. 340 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tercey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

2/10 Terrible

Daniella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get into my room. The concierge had to get a tool to open my door. And both times he wasn’t at the front desk so I had to look for someone to help me.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to downtown and the Arcada theater.
Stayed 1 night in Jun 2025

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Greg, ARDEN HILLS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean but older and wallpaper was peeling in the hall, the bathroom door was coming off the hinge, bit the staff was awesome! So friendly and helpful. They always greeted us with smiles and sayimg hello.
Stayed 4 nights in Jun 2025

4/10 Poor

Gayle Van

Disliked: Cleanliness, staff & service
No elevator to rooms on second floor.
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, staff is friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

One, when we checked in they placed us on the 2nd floor. We filled a cart with our luggage. As we walked to find an elevator, we could not find one. I returned to front desk and they said they did not have an elevator. 2. The my gave my son and daughter a room on the first floor. Originally I requested non smoking. Their room reeked of smoke. When they asked to change rooms. The guy at the desk said the section they were in was smoking. 3. The pool had floaties, no chemicals, and was dimly lit so you could not see how filthy it was. 4. The fitness area was filthy also. The amount we paid was not worth it!! How they got a 4 star rating is beyond me!!
Stayed 2 nights in Jun 2025

4/10 Poor

raymond

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
They told me my booked room was a smoking room. I did not book a smoking room. They told me they would change me to a non-smoking room only if I paid an additional $110. I declined this obvious attempt to get more money out of me.
Stayed 1 night in Jun 2025

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Clean rooms. Excellent hotel for the price.
Stayed 3 nights in May 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

8/10 Good

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and out. Bathroom fan was dirty and lotion and shampoo were almost out. AC didn’t get colder when I turned it down
Stayed 1 night in May 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Everything was fine.
Stayed 1 night in May 2025

6/10 Okay

LEAH

Travelled with family
This hotel was just ok. When checking in, I specifically asked the lady if the breakfast was “a hot breakfast with eggs and stuff or just a basic breakfast” and she said “it’s a hot breakfast”. Well it isn’t. There’s a waffle maker and that’s about it. Everything else is toast, bagels, etc. There was no coffee except decaf. The water pressure in the shower was terrible. The entire hallway where our room was smelled like curry the whole time. The A/C was bipolar and the room didn’t cool off well most of the time, even turned down to 67°. It’s conveniently located and lots of food options close by. But I don’t know if I’d stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Stayed 4 nights in May 2025

8/10 Good

Ahmaduddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good property.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was seamless and quick. Room was clean and comfortable. Breakfast was good. Very happy with my stay and would definitely go back. Staff was also VERY friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Joani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Therese

Travelled with family
Liked: Cleanliness
Good budget hotel - friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Brandy

Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to downtown St. Charles
Stayed 4 nights in May 2025

8/10 Good

Tameron

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean rooms
Stayed 2 nights in May 2025

10/10 Excellent

Gayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location with a safe and secure environment. Our room was clean. The beds were very comfortable with plenty of pillows. Bathroom was clean and stocked with what we needed. We will stay again when staying in the area to visit family. We did not utilize the breakfast so nothing to say about that. Coffee was good. Staff were friendly and very accommodating.
Stayed 2 nights in May 2025