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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Hotel in St. Charles with free breakfast and fitness centre

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Exterior
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
The current price is AU$136
includes taxes & fees
31 July - 1 Aug

Explore the area

Map
1600 E Main St, St. Charles, IL, 60174
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Geneva Commons
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

St. Charles
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 562 reviews
The price is AU$172
includes taxes & fees
6 July - 7 July
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About the area

St. Charles

At Quality Inn and Suites St Charles - West Chicago you'll be 1.9 km (1.2 mi) from St. Charles Heritage Center and Camp Kane and 2 km (1.2 mi) from Arcada Theater. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool as well as access to a playground. Business travelers can take advantage of a meeting room and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 30-minute walk of this St. Charles hotel include Dellora A. Norris Cultural Arts Center and Pottawatomie Park.

What's nearby

  • Charlestowne Mall - 3 min drive - 2.2 km
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 2.2 km
  • Arcada Theater - 3 min drive - 2.2 km
  • Kane County Fairgrounds - 7 min drive - 5.7 km
  • Geneva Commons - 8 min drive - 6.3 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare International Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Panda Express - ‬4 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and fitness centre
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 122 guestrooms or units
  • 2 levels
  • 135 sq. m of conference space
  • Breakfast available (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • ATM
  • Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 562 reviews
The price is AU$172
includes taxes & fees
6 July - 7 July
Holiday Inn Express & Suites Chicago West - St Charles by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

What is the cancellation policy at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn and Suites St Charles - West Chicago?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Suites St Charles - West Chicago on 31 July 2025 start from AU$135.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn and Suites St Charles - West Chicago?

Yep, Quality Inn and Suites St Charles - West Chicago has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 2 spaces per unit).

Are there any beaches close to Quality Inn and Suites St Charles - West Chicago?

The closest beach to Quality Inn and Suites St Charles - West Chicago is Centennial Beach (19.9 km).

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Quality Inn and Suites St Charles - West Chicago has a seasonal outdoor pool. The pool is open from May to September.

Is Quality Inn and Suites St Charles - West Chicago family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn and Suites St Charles - West Chicago is a hit with families.

Does Quality Inn and Suites St Charles - West Chicago serve breakfast?

Yep, free self-service breakfast is on offer on weekdays from 6:00 AM to 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn and Suites St Charles - West Chicago?

No, Quality Inn and Suites St Charles - West Chicago does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn and Suites St Charles - West Chicago?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

I didn’t have high expectations for my stay, but even those were not met. Checking in was fine. The room was in need of updating, but no big deal… TV didn’t work. No one to fix it since it was the weekend. Didn’t change rooms because of the hassle. The breakfast was a bad joke. Supposedly it started at 6am. At 615am I got thereto see the guy still setting up. Waffles (took 15 minutes to warm up. Plain white toast (no bagels, no danishes) and cereal.
Stayed 1 night in Mar 2025

6/10 Okay

Raquel Acosta

Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

It was a clean room Bed was firm enough. The only issue we had was turning on lights on one end of room No big deal Mgmt said they will look into it. I would stay here again
Stayed 1 night in Mar 2025

8/10 Good

Romney

Liked: Cleanliness, property conditions & facilities
I would and will stay again at this property
Stayed 1 night in Mar 2025

8/10 Good

Sasha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Man staff mexico is not nice
Stayed 1 night in Mar 2025

10/10 Excellent

Keshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2025

6/10 Okay

Justine

Liked: Cleanliness
Disliked: Amenities
You get what you pay for. Outdated and a bit dark and shabby inside. Staff weren't outright rude, but they weren't friendly. The refrigerator in my room did not work and had a bottle of (probably rotten) juice left behind by a previous guest that housekeeping had not removed. Everything else was clean. Bed, shower, air conditioning, window curtains, and door locks were all serviceable. During my stay, I had to dress up for an event and appreciated the full length mirror with good lighting above it. Parking lot was well lit. I'm a woman and was traveling alone and felt safe staying there. It's just old and no frills.
Stayed 1 night in Mar 2025

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful
Stayed 2 nights in Mar 2025

4/10 Poor

Katherine

I like this hotel, but it has an unpleasant smell especially the hallways to the rooms. My room also had an unpleasant smell to it. The bed and sheets were wonderful. The lady at the front desk was excellent also.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Maggie

Travelled with family
Liked: Staff & service
Close proximity to darling downtown area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessibility Rooms

The accessibility Rooms are very clean. I Do not know about the regular rooms, But accessibility rooms that I need because of disability and it's on the first floor I have stayed in two different rooms there a couple weeks apart and they were very clean they have breakfast in the morning They have an outdoor pool. The cleanliness compared to the hotels around the area and for the price you can't beat it it's better than getting one for $10 cheaper that is not clean. The staff is very friendly and helpful which is a plus.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Abdul-Hakim

Stayed 2 nights in Mar 2025

10/10 Excellent

Alene

Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alesha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

Stacey

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was within walking distance of several good places to eat. It did not have an elevator and we had to carry our heavy luggage up stairs. The shower was not sealed properly and leaked every time we took a shower. There was an awful food smell every evening in our hallway that someone was cooking. There was loud music being played at 7am. The stay did not match the previous reviews whatsoever and we were very disappointed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Randy

Stayed 2 nights in Jan 2025

10/10 Excellent

Keshia

Stayed 14 nights in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Deb

Liked: Cleanliness
A
Stayed 3 nights in Feb 2025