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Hilton Garden Inn Chicago / Oak Brook

3.0 star property

Photo gallery for Hilton Garden Inn Chicago / Oak Brook

Indoor pool
Lobby
Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$180
includes taxes & fees
1 June - 2 June

Explore the area

View map
1000 Drury Ln, Villa Park, IL, 60181
  • Place, Drury Lane Theater
    ‪1 min walk‬
  • Place, Oakbrook Center Mall
    ‪11 min walk‬
  • Place, York Woods County Forest Preserve
    ‪15 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for 1 King Bed Deluxe - Top Floor

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed Deluxe - Top Floor

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds Deluxe - Top Floor

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Beds Deluxe - Top Floor

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Top Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Top Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Top Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 KING MOBILITY ACCESSIBLE W/BATHTUB

In-room safe, desk, laptop workspace, blackout curtains

1 KING MOBILITY ACCESSIBLE W/BATHTUB

  • Sleeps 3
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Top Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Top Floor)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Top Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Room-Top Floor

  • Sleeps 3
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 3
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 3
  • Free Wi-Fi

Deluxe Room With 2 Queen Beds-Top Floor

  • Sleeps 4
  • Free Wi-Fi

Mobility/hearing Access Two Queen Room with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(44 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(25 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

King Room With Mobility Accessible Bathtub

  • Sleeps 3
  • Free Wi-Fi

Guest Room With 2 Queen Beds-Mobility/Hearing Accessible With Bathtub

  • Sleeps 4
  • Free Wi-Fi

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3
  • Free Wi-Fi

View all photos for 1 King Accessible Room with Bathtub

In-room safe, desk, laptop workspace, blackout curtains

1 King Accessible Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed Top Floor

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed Top Floor

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Mobility Hearing Accessible Roll In Shower

In-room safe, desk, laptop workspace, blackout curtains

1 King Mobility Hearing Accessible Roll In Shower

  • Sleeps 3
  • Free Wi-Fi

View all photos for 1 King Mobility Hearing Accessible with Tub

In-room safe, desk, laptop workspace, blackout curtains

1 King Mobility Hearing Accessible with Tub

  • Sleeps 3
  • Free Wi-Fi

View all photos for 2 Queen Accessible Room with Bath Tub

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Accessible Room with Bath Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds Top Floor

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Beds Top Floor

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Mobility Hearing Accessible Roll In Shower

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Mobility Hearing Accessible Roll In Shower

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Mobility Hearing Accessible with Tub

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Mobility Hearing Accessible with Tub

  • Sleeps 4
  • Free Wi-Fi

King Room - Disability Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed

  • Sleeps 2
  • Free Wi-Fi

King Room

  • Sleeps 3
  • Free Wi-Fi

King Room - Hearing Accessible

  • Sleeps 3
  • Free Wi-Fi

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About the area

Villa Park

Hilton Garden Inn Chicago / Oak Brook places you steps from Drury Lane Theater and within a 20-minute stroll of York Woods County Forest Preserve. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, GARDEN GRILL AND BAR, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 3-property class Yorkfield hotel, you'll be 1.6 km (1 mi) from Oakbrook Center Mall and 5 km (3.1 mi) from Oak Brook Golf Course.

What's nearby

  • Drury Lane Theater - 1 min walk - 0.0 km
  • Oakbrook Center Mall - 11 min walk - 1.0 km
  • York Woods County Forest Preserve - 15 min walk - 1.3 km
  • Brookfield Zoo - 17 min drive - 14.8 km
  • Fashion Outlets of Chicago - 21 min drive - 20.6 km

Getting around

  • Elmhurst Station - 7 min drive
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • ‪Macy's Marketplace - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪Ruscello - Nordstrom Oakbrook Center - ‬2 min drive
  • ‪Wonderverse - ‬19 min walk

About this property

Hilton Garden Inn Chicago / Oak Brook

Hilton Garden Inn Chicago / Oak Brook offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hilton Garden Inn Chicago / Oak Brook also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee.

This 3-star Villa Park hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1999
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Chicago / Oak Brook offers 128 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2024.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GARDEN GRILL AND BAR

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Renovated guestrooms - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 50

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 for adults and from USD 5 for children
  • Self-parking fee: USD 8 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Oak Brook

Hilton Garden Inn Oak

Hilton Garden Inn Oak Hotel Brook Chicago

Hilton Garden Inn Chicago Oak Brook Hotel

Hilton Chicago Oak Brook Park

Hilton Garden Inn Chicago / Oak Brook Hotel

Hilton Garden Inn Chicago / Oak Brook Villa Park

Hilton Garden Inn Chicago / Oak Brook Hotel Villa Park

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Chicago / Oak Brook?

Hilton Garden Inn Chicago / Oak Brook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Chicago / Oak Brook?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Chicago / Oak Brook on 1 June 2026 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Chicago / Oak Brook?

Yep, Hilton Garden Inn Chicago / Oak Brook has a self car park with in/out privileges for USD 8 per day. A self car park is also available, for a fee.

Are there any beaches close to Hilton Garden Inn Chicago / Oak Brook?

The closest beach to Hilton Garden Inn Chicago / Oak Brook is Centennial Beach (19.7 km).

Does Hilton Garden Inn Chicago / Oak Brook have a pool?

Hilton Garden Inn Chicago / Oak Brook has an indoor pool.

Does Hilton Garden Inn Chicago / Oak Brook serve breakfast?

Yeah, buffet brekkie is available on weekdays from 6:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Chicago / Oak Brook?

No, Hilton Garden Inn Chicago / Oak Brook does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Chicago / Oak Brook?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton Garden Inn Chicago / Oak Brook?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hilton Garden Inn Chicago / Oak Brook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Darryl

Liked: Cleanliness, amenities
Disliked: Staff & service
The Hotel was nice and clean but I didn’t appreciate the rudeness of the receptionist at the front desk that make it a bad experience I hope you can correct her demeanor and the wrong information so I her a question after I went into my room 142 so I came back out to ask her what floor is the ice on she replied there’s a ice machine on every floor which I found out that’s not true so I walked around until I ran into a building maintenance man I ask him and told me the ice machine is only on 3-4-5 floor so thank you to him
Stayed 1 night in Feb 2026

2/10 Terrible

Katy

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was wrong! We didn't get the room we reserved. The pool isn't open when it said it would be. The bar isn't open when it said it was. There's no free breakfast when they said there was. The front desk clerk said there was no forks to give us when there's a restaurant on property. Nothing i booked was available and the front desk clerk didn't give a sh*t about anything! I don't even think she works here
Stayed 1 night in Feb 2026

8/10 Good

roger

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms but construction going on, moderate noise due to construction
Stayed 1 night in Feb 2026

10/10 Excellent

Domonique

Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Ahmad

Stayed 1 night in Jan 2026

4/10 Poor

David

Liked: Cleanliness, amenities
The air conditioner was a loud as a train in room 354
Stayed 1 night in Jan 2026

10/10 Excellent

Reggie

Stayed 1 night in Jan 2026

2/10 Terrible

Rose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No one informed us that the pool or hot tub were unavailable. Additionally, when I booked online, it said that breakfast was included however, when I got there, the hotel said that breakfast was an extra charge. I was very unhappy with the services and lack of communication in addition to extreme disappointment in their failure to remedy the problem. I booked the hotel (with a pool and hot tub) as part of my son’s birthday celebration and they were uncooperative in rectifying the issues.
Stayed 1 night in Jan 2026

2/10 Terrible

Janet

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I canceled my stay at the front desk. I was told twice by Hilton representatives that the pool and spa or in working order. Twice. hotels.com took my money we went to check-in and the front desk agent told us the pool had been closed for several months. The only reason we booked the room was for the pool. Very very sad child. And the check-in representative was not helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Diane

Stayed 1 night in Jan 2026

4/10 Poor

Amanda

Liked: Cleanliness, amenities
The shower head did not work. We were there for a funeral for one day. We would like a discount or refund.
Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Amenities
Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jan 2026

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfortable buds and pillows overall nice day. Pool and hot tub didn’t seem very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Anne

Stayed 1 night in Jan 2026

10/10 Excellent

Latasha

Stayed 1 night in Dec 2025

8/10 Good

robert

Liked: Staff & service
The staff was great, my room very nice. Lobby carpet was stained. Front door has not worked in six months. Breakfast is good.
Stayed 1 night in Jan 2026

8/10 Good

TABITHA

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely done.
Stayed 2 nights in Jan 2026

4/10 Poor

Breanna

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I am sad to say our stay was less than mediocre. I called before booking to make sure the pool was working since this get away was for the kids to swim, the receptionist assured me that it was working. The pool room was freezing! The pool water was freezing! The hot tub was a tad warm! Huge disappointment! I spoke to the clerk and she sent the engineer out to check the temperature, he came in with a thermostat but didn’t say anything to us. At this time the kids were only hanging out in the hot tub. Later I was in the hallway and seen the engineer so I asked him what was going on he said he thinks the thermostat for the pool and hot tub are shot and he’ll have to close it down I did ask him to give the kids a few more min before doing so since they were in the hot tub and this was the only reason we were there. Being absent minded we got the kids dressed in the morning to hangout in the hot tub to find a sign on the door saying the pool is closed. Now onto the upkeep of the hotel. On the website it says there is a restaurant in the hotel, there was not! The receptionist told us that it was closed till 1/6 but they do serve breakfast in the morning for $17 a person. We were looking forward to having a nice dinner at the hotel with the kids but opted to order out. All the chairs in the lobby were wobbly and at the corner booth the vinyl was torn. There were no couches and the two chairs in the hotel pics were about 20 yrs old. This was a huge disappointment!
Stayed 1 night in Jan 2026

8/10 Good

Jermaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was amazing, no complaints
Stayed 1 night in Dec 2025

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