MainStay Suites Chicago Hillside

2.5 star property
Hotel in Hillside with free parking

Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning
The current price is AU$129
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
4575 Frontage Rd, Hillside, IL, 60162
  • Place, Drury Lane Theater
    ‪5 min drive‬
  • Place, Oakbrook Center Mall
    ‪5 min drive‬
  • Place, Brookfield Zoo
    ‪10 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪15 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Designer toiletries
Microwave
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Designer toiletries
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Designer toiletries
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hillside

At MainStay Suites Chicago Hillside, you'll be 19.4 km (12.1 mi) from United Center and 17.2 km (10.7 mi) from Donald E. Stephens Convention Center. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a front desk safe and a lift. Additionally, you'll find laundry facilities and a vending machine. .In proximity to this Hillside hotel you'll find Allstate Arena.

What's nearby

  • Midwest Conference Center - 5 min drive - 6.3 km
  • Drury Lane Theater - 5 min drive - 6.4 km
  • Oakbrook Center Mall - 5 min drive - 7.1 km
  • Brookfield Zoo - 10 min drive - 9.1 km
  • Donald E. Stephens Convention Center - 14 min drive - 18.5 km

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Mickey's Drive-In - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Ariston Restaurant - ‬3 min drive

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front desk safe and a lift. Free self parking is available.

This Hillside hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Lift
  • No smoking on site
MainStay Suites Chicago Hillside offers 122 accommodations with a safe and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and hairdryers can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Frequently asked questions

Is parking available at MainStay Suites Chicago Hillside?

Yep, MainStay Suites Chicago Hillside has a free self car park.

How much does it cost to stay at MainStay Suites Chicago Hillside?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Hillside on 4 Nov 2025 start from AU$129.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at MainStay Suites Chicago Hillside?

No, MainStay Suites Chicago Hillside does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Chicago Hillside?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

MainStay Suites Chicago Hillside Reviews

6.4

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 244 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 121 out of 1003 reviews
Rating 2 - Terrible. 240 out of 1003 reviews

Reviews

4/10 Poor

Ann

Travelled with family
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Everything just seemed old and dirty

The hotel is just old, kind of dirty and didn't smell very good. The pictures make it seem a lot better than it actually is.
Stayed 1 night in Jul 2025

8/10 Good

Jacklun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Paulette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities
The UNTENABLE condition of the room being dirty, smelly, small creatures in the bed coupled with the disrespectful customer service received specifically from Ricky who was on duty Sunday, June 20, 2025. What should have been a 5 night stay ended up to be 1 night. Unable to connect to the wifi from the room, as such each time I wanted to use my devices I had to make my way down to the lobby. This has been so from check in Saturday July 19, 2025. I had to depart as they had refused to grant me an early checkout due to the unacceptable condition that I had brought to the intention. They have also refused to grant me a refund
Stayed 6 nights in Jul 2025

10/10 Excellent

Toni

Stayed 4 nights in Jul 2025

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have bed bugs and will not pickup the phone when you call with issues.
Stayed 4 nights in Jul 2025

6/10 Okay

Michael, Elmwood park

Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Walls were dirty and had lots of nicks in the finish. Badly needs a clean coat of paint. Floor in room was uneven and had cheap vinyl covering. Price was ridiculous. Will never stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay but they have great customer service.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Jul 2025

2/10 Terrible

Paula

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom dirty, carpet hasnt been vacuumed or swept EVER, SHEETS were brown
Stayed 1 night in Jul 2025

6/10 Okay

AISHA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Scott

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Where to start? The front lobby had an odor like spoiled food. The elevator required you push the button twice in order to fet the door to engage. I get that it’s an extended stay type of hotel but when I asked for additional towels, because they don’t service rooms unless you are there for more than 7 days, I was asked to bring the dirty and used towels from three days prior to the front desk. I found that odd but obliged. When I returned I stood there for over 10 minutes waiting on assistance. When someone did arrive the assistance I received was a plastic bag and a “put the towels in the bag”. You know I would have done that no issue if they had supplied the bag in the first place. Instead I stood in a lobby embarrassed to be there with a load of dirty towels, then was made to put towels into the bag in the same lobby in front of guests checking in. Gross and no respect given to anyone. Oh and for two nights I had to put up with some nut who LIVES at the hotel knocking on my door day and night and asking me to buy them alcohol and give them money. Fantastically disgusting stay and was happy to get my business taken care of and get out. Oh, and the photos of the rooms are pretty misleading as far as size goes and that “full kitchen” is double burner stove top and the sink knobs were really janky too.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Experience

The worst experience ever.. sticky counters,. He’s had stains all over the sheets, outlets didn't even work, no remote to tvs, people screaming and domestic violence happening in the hall ways. Bathrooms had rings on the toilet and was leaking water from the bottom
Stayed 1 night in Jul 2025

6/10 Okay

Marques

Stayed 6 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Jaylen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend.
Stayed 4 nights in Jun 2025

6/10 Okay

Marie-Elise

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lixsandra

Stayed 2 nights in Jun 2025

8/10 Good

John A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Got What I Paid For.

It was all right, nothing to brag about.
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Disliked: Property conditions & facilities
Friendly staff, room was clean but a bit run down. There was an exposed light fixture, a broken shelf in the closet, and the stove top burners in the kitchenette were covered with rust. The hallways smelled like liver, and the room smelled like a wet rug. Maid service is only once a week, but you can get clean towels and toilet paper from the front desk.
Stayed 4 nights in Jun 2025

4/10 Poor

Yong Joon

Stayed 1 night in Jun 2025