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SpringHill Suites Charlotte City Center

2.5 star property

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Exterior
Banquet hall
32-inch Smart TV with satellite channels, TV, Netflix
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$236
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, Multiple Beds

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Accessible (Roll-in Shower)

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Trundle Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible

  • 1 bedroom
  • Sleeps 6
  • 1 Single Trundle Bed and 2 Queen Beds

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About the area

Charlotte

SpringHill Suites Charlotte City Center puts you in the heart of Charlotte, steps from Spectrum Center and within a 10-minute stroll of Bank of America Corporate Center. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .Uptown Bar is the hotel's own bar, serving drinks along with light fare. 4090 square feet (380 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning free continental breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Uptown Charlotte hotel include Charlotte Convention Center and NASCAR Hall of Fame.

What's nearby

  • Spectrum Center - 2 min walk - 0.2 km
  • Bank of America Corporate Center - 5 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Rooster's Wood Fired Kitchen II - ‬4 min walk
  • ‪Not Just Coffee - ‬3 min walk

About this property

SpringHill Suites Charlotte City Center

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Conference rooms
  • 4090 sq ft of conference space
  • 380 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with twin sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

What is the cancellation policy at SpringHill Suites Charlotte City Center?

SpringHill Suites Charlotte City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on 1 Apr 2026 start from AU$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites Charlotte City Center?

Yep, SpringHill Suites Charlotte City Center has valet parking with in/out privileges for USD 55 per night.

What makes SpringHill Suites Charlotte City Center a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at SpringHill Suites Charlotte City Center.

Is SpringHill Suites Charlotte City Center family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SpringHill Suites Charlotte City Center is a hit with families.

Does SpringHill Suites Charlotte City Center serve breakfast?

Yeah, our visitors can't get enough of the free buffet brekkie here! Served daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at SpringHill Suites Charlotte City Center?

No, SpringHill Suites Charlotte City Center does not offer an airport shuttle service.

Is there a bar or restaurant at SpringHill Suites Charlotte City Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SpringHill Suites Charlotte City Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SpringHill Suites Charlotte City Center?

No, only service animals are allowed.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 831 out of 1178 reviews
Rating 8 - Good. 205 out of 1178 reviews
Rating 6 - Okay. 70 out of 1178 reviews
Rating 4 - Poor. 36 out of 1178 reviews
Rating 2 - Terrible. 36 out of 1178 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is the second time I've stayed at this hotel and if I had remembered the first I would not have stayed. First. Since there was an event going on across the street, they were charging $55 for valet parking. Second. I did not pay for valet parking but had to pay $25 to park in their garage. There's no insurance from their garage into the hotel so you have to go down and around. Essentially an alley to walk up to the front of the hotel carrying your bags. Third. Stopped into the bar for a drink and some food but the restaurant closes at 8:30. They were a total of nine people in the bar and none of them are the type that are listening to ghetto music, but these bartenders were horrible at reading the room. I listened to utter profane music for as long as I could before getting up and taking my drink somewhere else. 4th. $33 for two drinks and the bartender actually looked at me like I owed her a tip when I gave her $40 in cash. Fifth. Rooms have ear plugs for a reason because the hotel is right on the train line. The only about this place is the price and the fact you can walk just about anywhere from it
Stayed 1 night in Dec 2025

10/10 Excellent

Devin

Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Stayed 2 nights in Dec 2025

10/10 Excellent

Winston

Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - just walk across the street to Spectrum Center and so close to several awesome restaurants. Also, a great bar inside the hotel. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Adam C.

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room and very helpful staff and good location for food and the sporting events
Stayed 2 nights in Nov 2025

8/10 Good

Jacob Bain

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great property if you’re going to a game
Stayed 2 nights in Nov 2025

10/10 Excellent

Towanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and it was so convenient to the spectrum stadium. The staff was super friendly and inviting. The hotel room was super clean and the breakfast they offered had lots of variety.
Stayed 1 night in Nov 2025

8/10 Good

Ceira

Stayed 1 night in Nov 2025

10/10 Excellent

Haley

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked out on a hockey arena. It was a game night and as a consequence it was very noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Noise level and pillows were uncomfortable but nice place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Close to everything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Inna

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The SpringHill Suites is located directly across from the Spectrum Center. Athletic events, concerts, etc... this is where to stay. The staff are friendly and helpful. The rooms are clean and comfortable. The free breakfast is very good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and room. Super convenient for events at the Spectrum Center. Breakfast buffet was just okay.
Stayed 1 night in Nov 2025

10/10 Excellent

Shanice

Stayed 1 night in Nov 2025