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Sonesta Charlotte Lower South End

3.5 star property
Suburban hotel with 2 indoor pools and 24-hour fitness centre

Photo gallery for Sonesta Charlotte Lower South End

2 indoor pools, seasonal outdoor pool
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby lounge
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
The current price is AU$153
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
5700 Westpark Drive, Charlotte, NC, 28217
  • Billy Graham Library
    ‪5 min drive‬
  • SouthPark Mall
    ‪9 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

8.2 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

At Sonesta Charlotte Lower South End you'll be within a 20-minute walk of Tyvola Square and 4.5 km (2.8 mi) from Little Sugar Creek Greenway. Highlights at this hotel include 2 indoor swimming pools, a restaurant and a 24-hour gym. .The restaurant, Food for Thought, serves American cuisine and is open for breakfast and dinner. Enjoy the gym and seasonal outdoor swimming pool. 15000 square feet (1394 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Continental breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Executive Park hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Billy Graham Library - 5 min drive - 5.3 km
  • SouthPark Mall - 9 min drive - 7.1 km
  • Bank of America Stadium - 9 min drive - 9.8 km
  • Charlotte Convention Center - 10 min drive - 10.1 km
  • Spectrum Center - 10 min drive - 10.8 km

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas International Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Circle K - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Panda Express - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 2 indoor pools and 24-hour fitness centre
Sonesta Charlotte Lower South End offers its guests 2 indoor swimming pools, a 24-hour fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. A business centre and 18 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sonesta Charlotte Lower South End. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 18 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.4 out of 5, 1,006 reviews
The price is AU$129
includes taxes & fees
24 Sept - 25 Sept
Sonesta ES Suites Charlotte Arrowood

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 17 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open on 01 May and close on 06 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Sonesta Charlotte Lower South End?

Sonesta Charlotte Lower South End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on 5 Oct 2025 start from AU$152.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Charlotte Lower South End?

Yep, Sonesta Charlotte Lower South End has an uncovered self car park with in/out privileges for USD 14 per night.

Does Sonesta Charlotte Lower South End have a pool?

Sonesta Charlotte Lower South End has 2 indoor swimming pools and a seasonal outdoor pool. The pool is open from May 01 to September 06.

Does Sonesta Charlotte Lower South End serve breakfast?

You bet, continental brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sonesta Charlotte Lower South End?

No, Sonesta Charlotte Lower South End does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Charlotte Lower South End?

Yep, you can grab a meal at Sonesta Charlotte Lower South End's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sonesta Charlotte Lower South End?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Charlotte Lower South End?

Dogs are welcome at Sonesta Charlotte Lower South End, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Charlotte Lower South End Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 607 out of 1166 reviews
Rating 8 - Good. 220 out of 1166 reviews
Rating 6 - Okay. 144 out of 1166 reviews
Rating 4 - Poor. 94 out of 1166 reviews
Rating 2 - Terrible. 101 out of 1166 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Celeste

Stayed 3 nights in Jun 2025

10/10 Excellent

Javier, Houston

Stayed 1 night in Jun 2025

10/10 Excellent

obrian

Stayed 1 night in Jun 2025

6/10 Okay

Shantique

Travelled with group
Disliked: Amenities
I definitely wouldn't stay here again. It wasn't the worst but was not the best either. We had to switch rooms because the original one had a few issues: dirty carpet, musty smell and broken bathroom door. We were switched to another room and the toilet was running but we decided to just deal with the noise. The morning/afternoon desk staff probably needs a bit more training as they double charged me for the room due to not knowing how to work their system. The overnight staff fixed the payment issue thankfully. Them, Owen at the pool and shuttle driver were pleasant and helpful. But still would not return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel when it’s not loud
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. Hotel was easy to find and accessible. Was only in town for a couple nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Javier

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Misleading hotel info and service. Called in for housekeeping 3 times with no response.
Stayed 4 nights in Jun 2025

6/10 Okay

Vlad

Business traveller
Nothing special about this hotel. Not coming back
Stayed 2 nights in Jun 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Things to ask about…

Overall stay was good but couldn’t understand why electric cars had to pay to charge your vehicle. Most hotels are complimentary. It was not posted you could regular park in the hotel lot with a pass from inside only a sign with a QR code to scan and pay for parking in the lots. Pretty deceptive to the customer. I did go inside and get passes for my 2 cars (1being electric) and asked about a pass for the electric cars and was told they knew nothing about that or how it worked. I thought that was interesting. Couldn’t understand why there was no exhaust fan in the bathroom! Other than that it was good room was clean and beds very comfortable!
Stayed 1 night in Jun 2025

8/10 Good

racquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Easab

Stayed 1 night in May 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
On business this property works well. Centrally located with a good bar.
Stayed 1 night in May 2025

2/10 Terrible

Essie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fact that their have handicapp accessible rooms as far as possibly from the elevators. I asked for a ground floor or first floor room with easy in and out. I was put on the 7th floor in far corner of the building. Was not warned the ice maker didnt work, that they had a leak in the ice room and the ceiling tile was moldy and completely covered in mold. There was a NEEDLE next to the mircowave! I had to have room servicw clean the shower because there was hair in the shower. The bar to "help you" off the super low toilets was COMING OUT OF THE WALL! couldnt use it. There was some weird board in the showernwith exposed screws and chaulking on them, dark shower with no light. Explain to me how the toilet is super low, the sinks are regular height and the bed is super high. If we were wheelchair bound that would have played a big part of an issue. Dont get me started on the PAY TO PARK! and the tiny tiny tiny print that you have to PAY FOR BREAKFAST. If you're going to act like an updcale hotel then BE an upscale hotel. Dont redo your lobby and bar area thinking youre done. Do better for those who need handicapp accessible rooms!
Stayed 1 night in May 2025

10/10 Excellent

Satoneia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I see bad reviews and got nervous I’m happy we didn’t listen we had an excellent experience. The staff was beyond helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Kiki

Stayed 4 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

xoxo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Great area with lots to eat!
Stayed 2 nights in May 2025

8/10 Good

Mampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the detail to design in the area!
Stayed 1 night in May 2025

10/10 Excellent

Larry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Rodino

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

2/10 Terrible

Mahneerah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Allen, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities
The lobby was nice, but the room was in need of updating. The carpet was torn and the paneling was in poor condition. The bathroom was nice however. It was quiet and the bed was comfortable enough.
Stayed 1 night in May 2025