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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Terrace/patio
Free daily buffet breakfast
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$147
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min drive‬
  • Place, Quail Hollow Club
    ‪13 min drive‬
  • Place, Carowinds Theme Park
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(95 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, 613 reviews
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23 Nov - 24 Nov
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About the area

Charlotte

At Holiday Inn Express & Suites Charlotte - Ballantyne by IHG you'll be 2.5 km (1.6 mi) from Elon Homes Regional Park and 2.7 km (1.7 mi) from The Amp Ballantyne. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Attractions within a 20-minute drive of this Ballantyne hotel include Carowinds Theme Park and Charlotte Premium Outlets.

What's nearby

  • Ballantyne Country Club - 10 min walk - 0.9 km
  • The Amp Ballantyne - 3 min drive - 2.6 km
  • CSA OrthoCarolina Sportsplex - 7 min drive - 6.0 km
  • Quail Hollow Club - 13 min drive - 14.0 km
  • Carowinds Theme Park - 14 min drive - 16.3 km

Getting around

  • I-485 - South Blvd Station - 15 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas International Airport (CLT) - 29 min drive

Restaurants

  • ‪Finale Pizza - ‬2 min drive
  • ‪Bad Daddy's Burger Bar - ‬3 min drive
  • ‪The Club House Bites And Booze - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪The Blue Taj - ‬3 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne by IHG also features a terrace, a picnic area, and coffee/tea in common area. Self parking is free.

This Charlotte hotel is smoke free.

  • 146 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Staybridge Suites Charlotte Ballantyne by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,021 reviews
The price is AU$194
includes taxes & fees
23 Nov - 24 Nov
Staybridge Suites Charlotte Ballantyne by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 90 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG on 9 Nov 2025 start from AU$146.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Yep, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG has a free self car park.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a pool?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to November).

Is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is a hit with families.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG serve breakfast?

Yep, our guests adore the free buffet brekkie here! Available on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

No, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

Reviews

10/10 Excellent

Reeva

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Dining close by, walkable. Good breakfast. Nice outdoor pool.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Our stay was perfect! The hotel and the room were so clean and well worth the stay. My family and I really enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robyn

Stayed 2 nights in Jul 2025

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was only one elevator working, long wait to get up and down floors. Professional and nice staff. Hot breakfast. Quiet area.
Stayed 3 nights in Jul 2025

8/10 Good

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiod needs to be upgraded, bread was horrible
Stayed 3 nights in Jul 2025

10/10 Excellent

Alton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, Staff was very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ijuana, Garner

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the professionalism and customer service.
Stayed 2 nights in Jul 2025

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fabulous. The barking dog across the hall and the kids running in the halls until 3am made our stay less than 5 stars
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Trimika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary trip

Our trip was great. The room was amazing
Stayed 2 nights in Jul 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyra

Very clean room and excellent customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vanniki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Brooklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 weekend stay

Wasn’t expecting much given the price, but this hotel was amazing! Clean with great customer service. Breakfast was really good more options than average hotel breakfast. Only con was elevator was broken and the working one was very slow
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came to town to celebrate my birthday!!!!! What a wonderful stay. Easy check in/check out, clean room with Dove products and a nice ambiance. The most impressive part of my stay was the Hotel Personnel. Emani was professional and customer friendly the entire stay. She is simply amazing!
Stayed 2 nights in Jul 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nina

Stayed 2 nights in Jul 2025

8/10 Good

Tyreese

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the location waa perfect. Only issue was one of the elevators didn’t work so it too awhile to get to and from the room with there being only 1 working elevator.
Stayed 2 nights in Jul 2025

8/10 Good

richard

Stayed 2 nights in Jul 2025

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the elevators was down so the entire hotel had to use 1 elevator the whole weekend. Inconvenient for sure, but didn’t ruin the weekend.
Stayed 2 nights in Jul 2025

8/10 Good

Robert, Santee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and relatively quiet.
Stayed 4 nights in Jul 2025

2/10 Terrible

Bernita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Customer Service!!!

Never greeted from the staff when entering the hotel. The day of my arrival front desk clerk (guy) complicated my preferred card payment made for booking reservations. He added additional charges to my credit card and forced my card to cancel the transaction. So I had to use my bank debit card for the entire payment due. I never had a hotel to bill my debit card upfront before the departure check out date. Very bad miss practicing at that hotel.i will never trust no other Holiday Inn Express again. The house keeping service wasn't to my satisfactory either.
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025