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Hakuba Gondola Hotel

3.0 star property
Ski-in/ski-out hotel with a ski shuttle

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Photo gallery for Hakuba Gondola Hotel

Front of property
Pro shop
Bed sheets
Dining
Lobby
Reviews
6.0

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
4631-4 Hokujo, Hakuba, Nagano-ken, 399-9301
  • Popular LocationHakuba Happo-One Ski Area1 min walk
  • Popular LocationHappo-one Adam Gondola1 min walk
  • Popular LocationHappo One Sakka Ski Lift16 min walk
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)60 min drive

Room options

Family Room, Multiple Beds

Highlights

Sofa bed
Hairdryer
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Hairdryer
Private bathroom
Deep-soaking bath
Shower/bath combination
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Triple Room

Bed sheets

Triple Room

Highlights

Hairdryer
Private bathroom
Deep-soaking bath
Shower/bath combination
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Triple Room, Shared Bathroom

Bed sheets

Triple Room, Shared Bathroom

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room, Shared Bathroom

Bed sheets

Double or Twin Room, Shared Bathroom

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Bed sheets

Standard Double or Twin Room

Highlights

Hairdryer
Private bathroom
Deep-soaking bath
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Hairdryer
Private bathroom
Deep-soaking bath
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Shared Dormitory

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
Hakuba PAIPU NO KEMURI
Hot tub
Free WiFi
Laundry
Microwave
4.2 out of 5, Very good, (161)
The price is AU$157
for 1 night
includes taxes & fees
26 May - 27 May
Hakuba PAIPU NO KEMURI

About the area

Hakuba

At Hakuba Gondola Hotel you'll be within steps of popular attractions like Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. Highlights at this ski hotel include free continental breakfast, a restaurant and a bar/lounge. .Along with ski-in ski-out access, this hotel offers on-site ski rentals and ski storage. Other amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of a free ski shuttle. .Attractions within a 15-minute drive of this 3-property class Hakuba hotel include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

What's nearby

  • Hakuba Happo-One Ski Area - 1 min walk
  • Happo-one Adam Gondola - 1 min walk
  • Happo One Sakka Ski Lift - 16 min walk
  • Hakuba Iwatake Ski Resort - 5 min drive
  • Hakuba Goryu Ski Resort - 8 min drive

Getting around

  • Hakuba Station - 9 min drive

Restaurants

  • Hakuba Taproom - 10 min walk
  • 日本料理雪 - 9 min walk
  • アンクル スティーブンス - 2 min walk
  • ももちゃんクレープ 八方本店 - 1 min walk
  • 万国屋 - 5 min walk

About this property

Hakuba Gondola Hotel

Ski-in/ski-out hotel with a ski shuttle
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hakuba Gondola Hotel helps provide the perfect winter holiday with ski storage and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Hakuba hotel.

  • 108 guestrooms or units
  • Continental breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Storage area for luggage
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hakuba Gondola Hotel offers 108 accommodations. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ski shuttle

Food and drink

  • Free continental breakfast available daily 7 AM to 8 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Daily housekeeping

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gondola Hotel
Hakuba Gondola
Hakuba Gondola Hotel Hotel
Hakuba Gondola Hotel Hakuba
Hakuba Gondola Hotel Hotel Hakuba

Frequently asked questions

Does Hakuba Gondola Hotel serve breakfast?

You bet, complimentary continental breakfast is available daily from 7 AM to 8 AM.

Is there a free airport shuttle available at Hakuba Gondola Hotel?

No, Hakuba Gondola Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hakuba Gondola Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hakuba Gondola Hotel?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Hakuba Gondola Hotel?

No, pets are not allowed.

Hakuba Gondola Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 7 out of 42 reviews" "
Rating 2 - Terrible. 12 out of 42 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Noisy until late from the bar. Dirty room with hole in the wall. Mostly polite staff, one rude staff member checking in. Maybe good choice for younger party crowd.
Stayed 2 nights in Jan 2024

10/10 Excellent

Federico

Stayed 2 nights in Dec 2023

4/10 Poor

Kelsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place is the definition of everything that is wrong with Hakuba!! A fossil of the 1998 Olympics, now owned and operated by Australians, like the rest of Hakuba. Walking into this hotel was like teleporting straight into Front Valley, Perisher. The only Japanese person we seen, was told to speak english by reception staff when he asked for his room number in Japanese. Disgraceful!!
Stayed 1 night in Jan 2023

2/10 Terrible

Stuart

Disliked: Staff & service, room comfort
Rooms are far too small and cramped insufficient power points to charge mobile lighting way too dim you can hardly see anything they don’t have a courtesy bus to local bus depot and if Taxis are unavailable as they were well it’s just too bad for you .they gave 3 busses sitting there but apprantley they belong to another company steps are way too steep and would be illegal in Australia breakfast was a joke overall disappointing stay
Stayed 3 nights in Jan 2023

4/10 Poor

Saihung

Travelled with partner, Travelled with group
Disliked: Amenities
The location for Happo One basically can't be beat. You can throw a snowball to the Gondola from in front of the building. The building is old and there is only Wi-Fi in the guest lounge. I tried to email the staff for some information multiple times over a month and they never responded.
Stayed 4 nights in Jan 2023

2/10 Terrible

Woody Ki Fung

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as advertised. Definitely not a 3 star hotel. No wifi - at first I was wondering why all these folks are hanging out at the reception area. It turned out that there's the only spot in the "hotel" with WIFI. There is no in room wifi. This "hotel" definitely does not have "Free Wifi" to me. Although "check in policies" said check in time is from 4pm to 11:30pm, there was no staff at the reception at 9:30pm. There is a little envelope with your name and the room key in it at the reception... The lack of any amenities other than body soap, shampoo and some filthy towel. There is no kettle or hair dryer in the room, which I consider a standard for 3 star hotel. In other 3 star hotels, you can pick up razor, toothbrush or whatever at the counter. There is none in this hotel. No drinkable water - There is a vending machine at the front door, but you know what, water was sold out. A guy from another group looked at me and said "There is no water bro, what are you gonna get?...." Unstable, structurally unsound bunk bed. OK, I paid I think 3000 more to get the room with 3 twin beds, and what I got was a double bed and a bunk bed...The bunk bed makes all kind of squeaking noise when I was just trying to get onto the top bed. It feels really dangerous Breakfast with no meat - I have lived in Japan for a long time, and I have stayed in many cheaper hotels, but this hotel provides by far the worst breakfast. There was only bread(toast) with jam and cereal for food. Don't bother.

2/10 Terrible

IZUMI

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay in a ski resort type hotel, but decided to try a different hotel this time and we’re not disappointed. This hotel has no frills, breakfast is a very simple affair, but it’s convenient, reasonable and the staff are friendly. Be aware, if you hire your kit from the hotel, it’s convenient in terms of location and price, but the opening hours for rental are limited. We turned up at midday expecting to be able to do half a day of boarding, to find they had closed and didn’t reopen until 4pm after the slopes closed, which was frustrating. All in all though a great place to stay, the bar was fun to visit and it had a great Aussie vibe.

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and not maintained well. Breakfast is poor. Rooms are small, old and dirty. Understaffed and awful manager. Lazy, does not want to help with anything. Very poor service