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TOKI RESORT HAKUBA

3.0 star property

Photo gallery for TOKI RESORT HAKUBA

Hot springs
Restaurant
Reception
Lobby lounge
Comfort Triple Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room

Explore the area

View map
22199 Kamishiro, Kitaazumi, Hakuba, 399-9211
  • Place, Hakuba Goryu Ski Resort
    ‪1 min walk‬
  • Place, Chokoku-ji Temple
    ‪18 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪7 min drive‬

Room options

View all photos for Twin Room

Premium bedding, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, desk, iron/ironing board, free WiFi

Triple Room

  • Sleeps 4
  • 3 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

  • Sleeps 4
  • 3 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Family Twin Room, Private Bathroom

Family Twin Room, Private Bathroom

Family Twin Room, Private Bathroom

  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

  • Sleeps 5
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Twin Room with Private bathroom

Premium bedding, desk, iron/ironing board, free WiFi

Twin Room with Private bathroom

  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 23 sq m
  • Sleeps 5
  • 3 Single Beds and 2 Single Futons
  • Free Wi-Fi

About the area

Hakuba

TOKI RESORT HAKUBA places you steps from Hakuba Goryu Ski Resort and within a 20-minute stroll of Chokoku-ji Temple. Highlights at this ski hotel include a restaurant, free self-parking and a sauna. .Along with ski-in ski-out access, this hotel offers on-site ski storage. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and spa services. On weekday mornings self-service breakfast is served between 7:00 AM and 9:00 AM. .Attractions within a 15-minute drive of this 3-property class Hakuba hotel include Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Goryu Ski Resort - 1 min walk - 0.1 km
  • Chokoku-ji Temple - 18 min walk - 1.5 km
  • Hakuba Happo-One Ski Area - 7 min drive - 6.3 km
  • Hakuba Iwatake Ski Resort - 11 min drive - 9.9 km
  • Happo-one Adam Gondola - 13 min drive - 8.9 km

Getting around

  • Hakuba Station - 9 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 56 min drive

Restaurants

  • レストランアルプス360
  • ‪カフェテリア ハル - ‬2 min walk
  • ‪restaurant carol - ‬10 min drive
  • ‪SOL Organic Café - ‬3 min walk
  • ‪虹屋丼丸 白馬店 Nijiya Donmaru - ‬8 min walk

About this property

TOKI RESORT HAKUBA

There's a restaurant on site. WiFi is free in public spaces. TOKI RESORT HAKUBA offers its guests hot springs, ski-in/ski-out access, and a sauna. Spa services, a vending machine, and ski storage are also featured at TOKI RESORT HAKUBA. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hakuba hotel.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • Built in 2003
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
TOKI RESORT HAKUBA offers 41 accommodations with complimentary slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with pay-per-view films. This Hakuba hotel provides complimentary wireless Internet access. In-room massages, an iron/ironing board and change of towels can be requested.
Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor public bath and an indoor mineral hot spring (onsen). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 PM. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,750 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Spa

  • Hot springs
  • In-room massages
  • Public bath open from 3:00 PM - 10:00 PM
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 2500 for adults and from JPY 1750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Abest Hakuba Resort
Abest Hakuba Resort Hakuba
Hotel Abest Hakuba Resort Hotel
Hotel Abest Hakuba Resort Hakuba
Hotel Abest Hakuba Resort Hotel Hakuba

Frequently asked questions

What is the cancellation policy at TOKI RESORT HAKUBA?

TOKI RESORT HAKUBA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at TOKI RESORT HAKUBA?

Yep, TOKI RESORT HAKUBA has a free self car park.

Is there a spa on site at TOKI RESORT HAKUBA?

There's no onsite spa, but this property does offer spa services.

Does TOKI RESORT HAKUBA serve breakfast?

Yep, self-service breakfast is available on weekdays between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at TOKI RESORT HAKUBA?

No, TOKI RESORT HAKUBA does not offer an airport shuttle service.

Is there a bar or restaurant at TOKI RESORT HAKUBA?

Yep, you can grab a meal at TOKI RESORT HAKUBA's onsite restaurant.

What time are check-in & check-out at TOKI RESORT HAKUBA?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at TOKI RESORT HAKUBA?

No, pets are not allowed.

TOKI RESORT HAKUBA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 11 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

DR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Hotel next to ski lifts

Great stay. Enjoyed the hospitality, great staff and particularly enjoyed the fantastic Japanese cuisine.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

This hotel is in a great location. 5 minute walk to Goryu. The onsen is a nice bonus. Breakfast was great, but I would rather eat dinner around the area. There are so many great options to eat out in the area
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Scott

Liked: Staff & service, amenities
Disliked: Cleanliness
Property was beautifully situationed and lovely atmosphere. The staff and managers were outstanding, they couldn't help enough to make our time perfect. The main disappointing aspect was the rooms, they were really run down and out of date, they were tired, not very clean and for the money not good value. We were very unahappy with the rooms.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Mariana

Ó melhor do hotel
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
環境舒適，可惜沒有獨立洗手間
Stayed 3 nights in Feb 2023
Verified

8/10 Good

ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常不错的室内室外温泉，离五龙两百米，稍微欠缺是没有独立的卫生间
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

白馬スキー場での滞在

白馬スキー場で滑るため、2泊3日の滞在。 スキー場まで徒歩3分くらいで立地は最高です。 一番良かったのはスタッフさんの対応。チェックイン時や、夕食後など、タイミング合うところでは、エレベーターまでお見送りして頂きました。 チェックアウト後も、車の周りの雪かきを手伝って頂いたり、宿泊時に湯呑みを割ってしまったのですが、怪我への気遣いもあり、人の面での対応がとても嬉しかったです。 食事もとても美味しく、初見のホテルでしたが、また来年利用させて頂きたいです。 しいて言えば、固形燃料を使っての料理、固形燃料の火力がもっと強ければなと思いました。 出来上がるまでに、毎回他を食べ終わってしまうので（食べるペースが早かったらすみません）
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

伸二

Liked: Property conditions & facilities
Disliked: Staff & service
年末年始に3連泊で宿泊しました。スタッフの数が足りないのでしょうか。みんなバタバタといろいろ後手後手な対応になっておられる印象でした。 通常は斑尾のタングラムや白馬コルチナのグリーンプラザホテルと同程度の値段のようですので、期待していたのですが、期待外れでした。立地、設備、サービスどれをとってもとても勝負になりません。 私は比較的安価で予約できたため、納得ですが、通常の値段では明らかに高すぎると思われます。
Stayed 3 nights in Dec 2021
Verified

8/10 Good

ウララ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3回目の使用でした。場所もサービスも良いのでまた２月に使おうと思い検索しましたが外国人向けなのか料金がドル表示なので日本人には比較検討しづらくて円表示の宿を決めました。 円表示もして欲しいですね。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities

Family trip

The Hotel is a little out of date (although clean and well presented) and the beds are hard as a rock. However, the location is great and the staff very friendly and accommodating. We have a wonderful 6 night stay at this hotel as part of a larger trip. The only showering facility is the public onsen - which is a truly Japanese experience but if you are squeamish about public bathing this hotel is probably not for you.
Stayed 6 nights in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

トイレが付いてない部屋のホテル

部屋にトイレ、バスが付いてないホテル始めてでした。 ３ベッドルームという事で予約したのであるものと思っていたら、ないなんてひどい。 食事は普通。駐車場あるが、狭い。 大浴場も狭い。
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Well-Travelled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, modern hotel

As a large family, our stay at the Hotel Abest was comfortable. It is a modern style, simple hotel that offers beds in rooms with a walk along the corridor to shared toilets. All other bathroom facilities are located in the basement in a typical Japanese onsen style. The hotel's buffet breakfast was plentiful and varied. It is a 5 minute walk to the base of the lifts/ ski hire. At night, there are very few dining options in this area and the bus service into the main Happo One village is limited after dark. The hotel does offer a dining in option at an additional charge.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20 people ski trip

Very close to Hakuna Goryu lifts. Literally minutes away. Great location to slopes. Onsen was OK too. I was in a group of 20. So we had the western style twin bed rooms which are kinda small. We also had the 6 beds family suite which is nice and surprisingly spacious. Breakfast was OK. Just that the hotel staff hardly speaks any English which can be a pain as times especially if you wanna book transportation. Having said that, I may consider this hotel again.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff and Great Food!

Staff were very hospitable. They spoke very little English but went the extra mile to communicate and met our every need. We were traveling with young children and they were great with the kids. Food was FANTASTIC!
Verified

10/10 Excellent

char

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place !!

Love this place .Service staff from Front desk to Chef are extremely helpful,they desreve" Best service award ".We took the half Board Package ,the food served were simply delicious .It's cosy and comfortable.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的酒店.

酒店日式早餐及晚餐很有水準, 泊車方便, 房間清潔, 員工態度一流.GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
Verified

10/10 Excellent

jonathan

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified

8/10 Good

Tien

Liked: Cleanliness, staff & service, room comfort
Verified

10/10 Excellent

YUN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018
Verified

8/10 Good

Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Jørn Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2018