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5.0 out of 5

"Would go back there in a heartbeat! The chalet was simply divine. Rustic and cozy and just a really lovely feel to it. The kids did not want to leav ... " More

By a verified traveller on Mon 04 Dec 2017

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Hotel Description

Morino Lodge Chalets places you steps from Hakuba Valley Ski Area and within a 15-minute stroll of Happo-one Adam Gondola. Highlights at this lodge include free self parking, and in-room kitchens and washers/dryers.

All 4 rooms feature Smart TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and living rooms. Kitchens come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like slippers and free toiletries. DVD players, separate bathtubs and showers, and coffee/tea makers are also available. Housekeeping is available once per stay.

This smoke-free lodge offers free WiFi in public areas, a free grocery shopping service, and concierge services. Additionally, you'll find laundry facilities, ski storage, and ski passes. There's also the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3.5-star Hakuba lodge include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

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Morino Lodge Chalets ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Morino Lodge Chalets

Everyone (2)
5 out of 5

Fabulous Place, Accomodating Staff

Would go back there in a heartbeat! The chalet was simply divine. Rustic and cozy and just a really lovely feel to it. The kids did not want to leave. The staff namely Aaron was so accommodating. He was waiting to drop us off to the chalet at 1.30 in the morning Incase our Chuo driver couldn’t find the place then even offered to drop into the convenience store so we had supplies in the morning and got in touch in the morning to help sort out brekkie and ski gear hire. Very impressed with the whole experience. They obviously have a working relationship with the ski hire and ski company and From not knowing how we were going to get around, we were transported everywhere with no fee so was definitely pleasantly suprised. Worth the experience and would love to come back

Posted by on 4 Dec. 2017

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5 out of 5

Absolutely incredible!!!

This is absolutely the best accommodation!!! Incredible service, knowledge of the area and what will suit you, comfortable beds, all the amenities that you could need. These guys really go beyond what i expected and made this part of our holiday to japan superb. Highly recommend!!!

Posted by on 21 Mar. 2017

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Property Features

As a guest of Morino Lodge Chalets, you'll find tour/ticket assistance, barbecue grills, and multilingual staff. Public spaces have free WiFi. Morino Lodge Chalets also features ski storage, a garden, and a picnic area. The lodge can provide concierge services and a complimentary grocery shopping service. Free self parking is available. This 3.5-star Hakuba lodge is smoke free.

  • 4 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakuba Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Morino Lodge Chalets offers 4 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate living rooms. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 3.5-star lodge have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch Smart televisions come with premium satellite channels, DVD players, and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • IPod dock
  • In-room dining
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

A complimentary grocery shopping service is offered and room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in.

This property does not have a front desk. This property doesn't offer after-hours check-in.

Check-out

  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Morino Lodge Chalets

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Morino Chalets Hakuba
  • Morino Lodge Chalets Lodge
  • Morino Lodge Chalets Hakuba
  • Morino Lodge Chalets Lodge Hakuba

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.