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Aloft Charlotte City Center

3.0 star property
Pet-friendly Charlotte hotel connected to a shopping centre, steps from Queen City Quarter

Photo gallery for Aloft Charlotte City Center

Property amenity
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Exterior
Lounge
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Gym
The current price is AU$229
includes taxes & fees
10 July - 11 July

Explore the area

Map
210 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
6 July - 7 July
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About the area

Charlotte

Aloft Charlotte City Center puts you in the heart of Charlotte, connected to a shopping centre and within steps of Queen City Quarter and Bank of America Corporate Center. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .W-XYZ Bar is the hotel's own bar. Business amenities include 3 meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. To-go breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class Uptown Charlotte hotel include Spectrum Center and Charlotte Convention Center.

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 km
  • Spectrum Center - 2 min walk - 0.2 km
  • Charlotte Convention Center - 7 min walk - 0.7 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 1.0 km

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬4 min walk

About this property

Aloft Charlotte City Center

Pet-friendly Charlotte hotel connected to a shopping centre, steps from Queen City Quarter
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • 232 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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SpringHill Suites Charlotte City Center

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  • Free WiFi
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4.5 out of 5, Wonderful, 1,020 reviews
The price is AU$244
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Frequently asked questions

What is the cancellation policy at Aloft Charlotte City Center?

Aloft Charlotte City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Charlotte City Center?

As of 5 July 2025, prices found for a 1-night stay for 2 adults at Aloft Charlotte City Center on 10 July 2025 start from AU$229.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Charlotte City Center?

Yep, Aloft Charlotte City Center has a covered self car park with in/out privileges for USD 30 per night.

Does Aloft Charlotte City Center serve breakfast?

Sure does, to-go brekkie is on offer weekdays between 7:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Aloft Charlotte City Center?

No, Aloft Charlotte City Center does not offer an airport shuttle service.

What time are check-in & check-out at Aloft Charlotte City Center?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Aloft Charlotte City Center?

Furry friends are welcome at Aloft Charlotte City Center, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Aloft Charlotte City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jill E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas, Smyrna

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The room was supposed to be a suite I was given a handicap suite, with a terrible smell. I would never stay there, absolutely horrible service, then they couldn't provide me a better room. I canceled my stay.
Stayed 1 night in Apr 2025

8/10 Good

Isa

Stayed 1 night in Apr 2025

10/10 Excellent

Jammilah

Great stay but parking options overly priced
Stayed 1 night in Mar 2025

8/10 Good

Mary

Great location. Tidy room
Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful atmosphere and great location! Staff was very polite and welcoming!
Stayed 1 night in Feb 2025

10/10 Excellent

james

Stayed 1 night in Mar 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and close to what we needed to do. Our room smelled like pee.
Stayed 1 night in Mar 2025

8/10 Good

Doug

Liked: Staff & service
Room is fine. Service was great. Hotel has a feeling of not being safe. Kinda dirty feeling. Needs a makeover. Entrance to hotel is weird.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and right across the street from Spectrum Center
Stayed 1 night in Mar 2025

10/10 Excellent

DONNA, KERNERSVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The parking situation needs more info about the pricing.
Stayed 1 night in Mar 2025

8/10 Good

Eric L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Maggie Atkins

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Travelled with group
Liked: Amenities
The people were very polite and helpful. If I come back for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Logan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Colby

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Arthur

Liked: Cleanliness, staff & service, room comfort

Beware of the toilet

Stayed in room 1518. Come carpet tiles were sticking up, and would catch your foot as you walked by, and the toilet wasn’t fastened down, so it would twist and clunk whenever you sat down. Staff was very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Vachon B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and friendly .
Stayed 2 nights in Mar 2025

10/10 Excellent

PRESTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little loud and showing its age.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my three night stay at the property. It is two blocks from the convention center and three blocks from the arena. The property is in a great location, has a great bar, offers a pool table, shuffle board, and cornhole all inside. The gym was decent too if a little small. Plenty of dining options in the area. A four block walk to Duckworth's is absolutely worth it and we did it twice!
Stayed 3 nights in Mar 2025

4/10 Poor

Xiomarie

Liked: Staff & service
Disliked: Property conditions & facilities
Really loud and could hear the people in the next room over, even their TV. The bathroom wallpaper was coming off and the shower was broken.
Stayed 2 nights in Mar 2025