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4.3 out of 5

"Very happy with room and facilities ,pool was great and breakfast through reception was great deal " More

By a verified traveller on Sat 04 Jan 2020

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Hotel Description

Mercure Cardiff Holland House Hotel & Spa places you in the center of Cardiff, within just a 15-minute stroll of popular places like Cardiff Motorpoint Arena and Cardiff Castle. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy flat-screen TVs with satellite channels, and all 165 rooms feature free WiFi, free wired Internet, and separate bathtubs and showers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. You'll find nice touches like soaking tubs and free toiletries to enhance your stay. Coffee/tea makers, in-room massages, and safes are also available.

A day of pampering can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, Urban Bar & Kitchen, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center and Turkish bath/hammam as well as access to aerobics classes. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Continental breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 4-star Cardiff City Centre hotel, attractions include Principality Stadium and St. David's Hall.

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$68* Per night/room 2 Jan. - 3 Jan.

Superior Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Privilege, Standard Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Cardiff Holland House Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Cardiff Holland House Hotel & Spa

Everyone (2) Family (1)
4 out of 5
Very happy with room and facilities ,pool was great and breakfast through reception was great deal

Posted by on 4 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Stephanie Dudley

Thank you for your lovely review

5 out of 5
Had to park at another station some distance away which was disappointing as motel was advertised with parking available. Room was lovely with Windows across two sides with a great view. Slept like a baby. Some difficulty getting accurate directions and info from front counter staff but we worked it out.

Posted by , from australia on 1 Jan. 2016

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4 out of 5
Location: Close to everything

Posted by , from Australia - WA - Perth on 15 Nov. 2013

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About the Mercure Cardiff Holland House Hotel & Spa

Location 24-26 Newport Road, Cardiff, Wales CF24 0DD

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Cardiff Holland House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Cardiff Holland House Hotel & Spa. Parking is available for a fee. This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 15 levels
  • Dining venue
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (26.9 km / 16.7 mi)
  • Train station: Cardiff Queen Street Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Cardiff Holland House Hotel & Spa offers 165 air-conditioned accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Separate bedroom
  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.

Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 10.00 per person (approximately)
  • Self parking fee: GBP 14.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holland Hotel Cardiff
  • Holland House Mercure Cardiff
  • Hotel Mercure Holland House Cardiff
  • Mercure Cardiff Holland Hotel
  • Mercure Cardiff Holland House
  • Holland House Hotel Cardiff
  • Mercure Cardiff Holland House Hotel & Spa Hotel
  • Mercure Holland Hotel Cardiff
  • Mercure Hotel Holland House
  • Mercure House Hotel Cardiff
  • Mercure Cardiff Holland House Hotel & Spa Cardiff
  • Mercure Cardiff Holland House Hotel And Spa Wales
  • Mercure Holland House Cardiff Hotel Cardiff
  • Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.