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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Upscale Cardiff hotel in Cardiff City Centre with full-service spa

Choose dates to view prices

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Sauna, hot tub, steam room, body treatments, aromatherapy
1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Breakfast and dinner served
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Popular LocationCardiff International Arena11 min walk
  • Popular LocationCardiff Castle11 min walk
  • Popular LocationPrincipality Stadium14 min walk
  • AirportCardiff (CWL-Cardiff Intl.)32 min drive

Room options

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple Room, 3 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Separate bedroom
Separate bath and shower
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Double or 2 Single Beds

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
The Parkgate Hotel
Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1163)
The price is AU$286
for 1 night
includes taxes & fees
26 May - 27 May
The Parkgate Hotel

About the area

Cardiff

Mercure Cardiff Holland House Hotel & Spa places you in the centre of Cardiff, within just a 15-minute stroll of popular places like Principality Stadium and Cardiff International Arena. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa Naturel can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Urban Bar & Kitchen, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to aerobics classes. Meeting rooms and a conference centre are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is available. There's also the convenience of self parking. .Within a 20-minute walk of this 4-property class Cardiff City Centre hotel, attractions include Cardiff Castle and Cardiff University.

What's nearby

  • St. David's - 8 min walk
  • Cardiff International Arena - 11 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 17 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • Caffè Nero - 4 min walk
  • 200 Degrees Coffee Shop - 5 min walk
  • Heavenly Desserts - 5 min walk
  • Flute & Tankard - 5 min walk
  • The Central Bar - 5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Upscale Cardiff hotel in Cardiff City Centre with full-service spa
Mercure Cardiff Holland House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Mercure Cardiff Holland House Hotel & Spa. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 15 levels
  • Conference rooms
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Cardiff Holland House Hotel & Spa offers 172 accommodations with a safe and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Spa tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Mercure Cardiff Holland House Hotel & Spa?

Mercure Cardiff Holland House Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on 28 May 2024 start from AU$134.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Cardiff Holland House Hotel & Spa?

Yep, Mercure Cardiff Holland House Hotel & Spa has a self car park for GBP 21.00 per day.

Are there any beaches close to Mercure Cardiff Holland House Hotel & Spa?

The closest beach to Mercure Cardiff Holland House Hotel & Spa is Barry Island Beach (13 km).

Is there a spa on site at Mercure Cardiff Holland House Hotel & Spa?

Yep, Spa Naturel is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Mercure Cardiff Holland House Hotel & Spa have a pool?

Yep, and guests recommend it! Mercure Cardiff Holland House Hotel & Spa has an indoor pool.

What makes Mercure Cardiff Holland House Hotel & Spa a romantic place to stay?

A hot tub and a champagne service, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Cardiff Holland House Hotel & Spa.

Is Mercure Cardiff Holland House Hotel & Spa family-friendly?

You bet! With amenities like kids' meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Mercure Cardiff Holland House Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Mercure Cardiff Holland House Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Mercure Cardiff Holland House Hotel & Spa serve breakfast?

Yep, continental brekkie is available daily.

Is there a free airport shuttle available at Mercure Cardiff Holland House Hotel & Spa?

No, Mercure Cardiff Holland House Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Cardiff Holland House Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Cardiff Holland House Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1005 reviews" "
Rating 8 - Good. 325 out of 1005 reviews" "
Rating 6 - Okay. 116 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 54 out of 1005 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sasha

Stayed 1 night in Feb 2024

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, central hotel. We visited Cardiff to watch the rugby and the stadium was an easy walk away. We also felt really safe walking back to the hotel after dark. Parking at the hotel was already full when we arrived so we followed instructions to the nearby NCP car park which has 1000 spaces. Hotel staff were friendly and welcoming when we arrived. Our room was enormous with a fantastic view of the city. We really enjoyed everthing about our stay
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Friendly staff, clean and comfortable room, really nice pool and gym facilities. Breakfast had a good variety and comfortable and welcoming bar area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jodene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Never lets me down, clean, comfy, fabulous food and amazing staff!
Stayed 1 night in Jan 2024

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to have a pool and parking in a city centre hotel. Food was good. Room had a bath and shower and a decent sized TV. Large comfy bed, 2 armchairs and a desk and chair. Well thought through. Parking is expensive but it was convenient.
Stayed 2 nights in Feb 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, room comfort
Mecure
Breakfast was lovely, spa was nice and clean and bar area was nice modern, reasonable prices for drinks Rooms were spotless and clean but probably a bit tired looking, disappointed there was no drinking water in the room, tv never worked that well, all in all it was a reasonable place to stay
Stayed 2 nights in Feb 2024

8/10 Good

Salima

Stayed 1 night in Jan 2024

8/10 Good

Mark

Stayed 1 night in Jan 2024