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Laguna Suites

Property class: 3

Photo gallery for Laguna Suites

A resort with a thatched-roof building, outdoor seating, and palm trees.
A poolside bar with a thatched roof, a pool, and palm trees.
A resort with thatched-roof outdoor seating, a pool area, and palm trees.
A hotel entrance with a thatched roof, flags, and a sign indicating 'World Experiences'.
A playground with slides and climbing structures, surrounded by palm trees and a building with a balcony.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View map
3 Pok-ta-pok, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪3 min walk‬
  • Place, Tortuga Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Suite

A living room with a sofa, chairs, a coffee table, a dining area with a table and chairs, a refrigerator, and a painting of a tree with red flowers.

Superior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Laguna Suites. Within a 20-minute stroll, you'll find popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Tortuga Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning free breakfast is served. .Within a 30-minute walk of this 3-property class Zona Hotelera hotel, attractions include Cancun Convention Center and Forum Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Golf Club at Pok Ta Pok - 3 min walk - 0.3 km
  • Caracol Beach - 3 min drive - 2.1 km
  • Tortuga Beach - 4 min drive - 2.1 km
  • Cancun Convention Center - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪El Mirador - ‬8 min drive
  • ‪The Surfin Burrito - ‬9 min drive
  • ‪Bubba Gump Shrimp Co. - ‬8 min drive
  • ‪Taqueria Los Chachalacos - ‬6 min drive
  • ‪Flor De Sal - ‬8 min drive

About this property

Laguna Suites

Laguna Suites is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Laguna Suites also features an outdoor pool and concierge services.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 47 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Laguna Suites offers 47 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Accommodation at this 3-star hotel has kitchenettes with microwaves.

Bathrooms include a shower, complimentary toiletries and hairdryers. 43-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Griddle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.01 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.
  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Partner property access
  • Partner property beach club access
  • Partner property pool access

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

Property is also known as

Laguna Suites By Sunset Cancun
Laguna Suites by Club Sunset Hotel
Laguna Suites by Club Sunset Cancun
Laguna Suites by Club Sunset Hotel Cancun
Laguna Suites by Club Sunset All Inclusive

Frequently asked questions

What is the cancellation policy at Laguna Suites?

Laguna Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Laguna Suites?

Yep, Laguna Suites is a short 20-minute walk from Tortuga Beach.

Does Laguna Suites have a pool?

Laguna Suites has an outdoor pool.

Does Laguna Suites serve breakfast?

Yep, free buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Laguna Suites?

No, Laguna Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Laguna Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Laguna Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Laguna Suites?

No, pets are not allowed.

Is there a golf course on site at Laguna Suites?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 3-minute walk away.

Laguna Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing staff!
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Ramiro Martin

Disliked: Cleanliness, staff & service
No quisieron resolver el tema de la reservación se negaron a ayudar y nos dijeron que no pueden hacer más por que Expedia no aviso ..
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

MARIA ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Thania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026