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Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

5.0 star property

Photo gallery for Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Terrace/patio
Property video
Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room) | View from room
View from property
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$717
includes taxes & fees
1 June - 2 June

Explore the area

View map
Carretera Garrafon, Vista Alegre KM 4.5, Mza 63, L8, SM8, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min walk‬
  • Place, Mundaca House
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony (Guest Room)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony (Guest Room)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

  • Partial ocean view
  • 70 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Balcony

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Balcony

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony, Oceanfront

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 94 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

  • Ocean view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 138 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Isla Mujeres

A luxury stay in Isla Mujeres awaits you at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive. You'll be 2.8 km (1.7 mi) from Punta Sur and 5.1 km (3.1 mi) from Isla Mujeres Ferry Terminal. Highlights at this beachfront hotel include 3 restaurants, 2 poolside bars and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, BOGA, serves international cuisine and is open for breakfast, lunch and dinner. The Breeze is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .With a stay at this 5-property class Isla Mujeres hotel, you'll be 5.3 km (3.3 mi) from North Beach and 16.9 km (10.5 mi) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Garrafon Natural Reef Park - 1 min walk - 0.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 km
  • Mundaca House - 6 min walk - 0.6 km
  • Capitán Dulché Museum - 17 min walk - 1.5 km
  • Parque de los Suenos - 2 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Zaza Beach Club - ‬13 min walk
  • ‪Albatros Beach Club - ‬4 min walk
  • ‪Mar Bella - ‬6 min walk
  • ‪Icebar - ‬10 min walk
  • ‪oscar's grills pizzas - ‬2 min drive

About this property

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Some rates at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a fitness centre and a rooftop terrace. Free valet parking is available. A complete renovation of Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive was completed in August 2024.

This 5-star Isla Mujeres hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive offers 109 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AlVento Beachclub
  • BOGA
  • Botanik
  • Seasalt
  • The Breeze

Things to do

  • Beach volleyball
  • Evening entertainment
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Isla Mujeres
Isla Mujeres All Inclusive
Isla Mujeres Palace Couples Only
Isla Mujeres Palace Couples Only All Inclusive Resort
Palace Couples Only All Inclusive Resort
Palace Resort Isla Mujeres
Isla Mujeres Palace Couples All Inclusive Resort
Isla Mujeres Palace Couples All Inclusive
Palace Couples All Inclusive
Isla Mujeres Palace Couples Only All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive on 1 June 2026 start from AU$717, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yep, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive has free valet parking.

Are there any beaches close to Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yep, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is a short 9-minute walk from Shark Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment.

Is there a spa on site at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yep, there is an onsite spa at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a pool?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a waterslide?

No, there is no waterslide at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive, but Garrafon Natural Reef Park is a short 4-minute walk away.

What luxury perks are available at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive features 2 poolside bars, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, 24-hour room service and free minibar items.

What makes Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive.

Is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive family-friendly?

No, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is an adults-only property.

Are there hot tubs in the rooms at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

No, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

No, only service animals are allowed.

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 152 reviews
Rating 8 - Good. 21 out of 152 reviews
Rating 6 - Okay. 13 out of 152 reviews
Rating 4 - Poor. 6 out of 152 reviews
Rating 2 - Terrible. 4 out of 152 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Julius

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful! The lobby, beach, pool, restaurants, etc….were all amazing aesthetically! The food is by far the highlight at Almare. All meals are 5 star, fine dining quality, even the room service meals were a step above most. Very relaxing stay but needs more activities, there were no activities going on during my week long stay other then beach yoga. The resort pretty much shuts down at 10pm, no bars or anything to chill at. The only place to find any type of action is to take a taxi into town. We rented golf carts and enjoyed the beautiful island a couple days but other then that there wasn’t much to do. Overall good place just to relax and eat but nothing else…
Stayed 6 nights in Feb 2026

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here - it was so relaxing and the perfect place for couples to enjoy. The resort was beautiful and everything was very clean - we loved our room. Only thing is we were supposed to have an ocean view but mostly were facing the water park next to the property. The food was great - the beach/pool menu was our favorite as well as Seasalt the rooftop restaurant. We would recommend grabbing a drink at Seasalt before dinner to enjoy the views and watchthe sunset. The infinity pool next to Seasalt is also gorgeous. Overall, we loved our trip and enjoyed the customer service. During our stay, there were a few hiccups, such as not being able to order room service during the day (no one answered, and it is supposed to be 24/7), but we were able to get through and order other mornings. It also seems like at times they are short staffed - there was one morning we went to Boga for breakfast right and they said the wait for an indoor or outdoor table was very long. We ended up just seating ourselves and going to the buffet and taco station. These were all minor and otherwise we felt like the service was great. Would recommend this hotel for a relaxing romantic getaway!
Stayed 4 nights in Feb 2026

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
Everything was amazing the only bad thing is they don't have jacuzzis and the pools are not heated
Stayed 3 nights in Feb 2026

10/10 Excellent

Tracy A

The hotel is beautiful! The pool and beach is wonderful and easy to find seats with shade. Staff all so attentive to all our needs. The food and drinks were delicious. The coffee shop with pastries as perfect for every afternoon treat!
Stayed 4 nights in Feb 2026

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you’ve already booked, don’t panic — it’s not awful. But for a Luxury Collection resort at this price point, it falls short of what you’d expect from a true five-star stay. The positives: communal areas are clean, calm and beautifully designed. Breakfast is the standout meal, the beach lunch truck is great, the Byredo toiletries feel premium, and the private boat transfer is excellent. The coffee shop is a nice touch too. Unfortunately, service is inconsistent. Waits of 10+ minutes for basic requests were common and some staff came across as rude. Service often felt dependent on tipping, and even then it was hit-and-miss. The lobby bar has no menu and several drinks weren’t available. Housekeeping and maintenance need work: mouldy shower, poor pressure, dirty windows, marks left from previous guests, a broken jacuzzi plug, and a minibar that wasn’t restocked (a bag of sweets isn’t “snacks”). We had to call for cleaning and bottled water that never arrived. There were also organisational issues — closed pools with no signage, a booked golf buggy that never turned up, and limited flexibility on late checkout despite the hotel being quiet. Overall, a decent 4-star stay, but it misses the mark for a luxury five-star experience.
Stayed 3 nights in Feb 2026

10/10 Excellent

Amanda

Stayed 4 nights in Feb 2026

6/10 Okay

Angela

Travelled with family, Travelled with partner, Travelled with group
Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The rooms are very comfortable and well-appointed. Unfortunately, the hotel appeared under-staffed and service was terribly slow. The lack of top tier guest services was off-putting.
Stayed 3 nights in Jan 2026

2/10 Terrible

Edom

Travelled with partner
Disliked: Cleanliness, amenities
Not enough staff working - food is not worth the $. I’ve stayed at RIUs that were half the price and way better. Over priced and over rated
Stayed 3 nights in Feb 2026

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort exceeded our expectations. Being vegan it can be difficult to find a variety of appropriate food when traveling. Once the resort knew, the chefs prepared special meals just for me every dinner. I have never had that kind of service. BTW: the food! So amazing, every meal. The staff were all exceptional; friendly, helpful and courteous. Emiliano, Christina, Noe, Edgar, Karen, Iliana, Roberto, Alejandro, housekeeping staff; I wish I could remember everyone’s names. Every encounter was pleasant. Alan the manager, introduced himself on our first day and checked in throughout to ensure we were having a pleasant stay. Room was clean and well supplied. Housekeeping staff kept it that way for our 2 week stay. The hotel is quiet, calm and so very restful. The decor is beautiful. The spa is fantastic and the staff there were wonderful as well. Would love to return here again one day.
Stayed 14 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time for our honeymoon. Staff was over the top. Karen, Claudia, and Edgar, to name a few were awesome…as well as ALL the staff. Everyone knew you by name and went above and beyond to make sure you are taken care of. Being all inclusive we were hesitant on how it would be. We could not believe the 5 star quality food and drinks we were served. Definitely coming back! Thank you for everything! Adam & Jamie
Stayed 4 nights in Jan 2026

10/10 Excellent

Brandon

Stayed 3 nights in Jan 2026

10/10 Excellent

Scott Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Almare is the definition of luxury!!! This was one of the best experiences we've ever had at an all inclusive resort. First, we need to acknowledge how amazing the staff was. The service was incredible throughout our entire stay and they were so attentive. Every single day we looked forward to seeing Karen, Alejandro, Claudia (and another staff member whos name started with an E but I can't remember it!!) at the beach beds/beach bar. They were ABSOLUTELY AMAZING and we can't wait to go back and see them. Noe and Emiliano were also so helpful with every question we had and always did their best to find solutions quickly. The amenities are top tier, loved the spa. Also loved the food offerings at the rooftop restaurant Seasalt. Definitely looking forward to our return as this ticked all of our boxes.
Stayed 8 nights in Jan 2026

10/10 Excellent

Marguerite, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Cristina the hostess was so kind and helpful throughout our stay. She is a real gem! Very clean hotel. Breakfast buffet had a variety of fresh fruit and natural yogurt, along with smoked salmon etc. Other breakfast items could be ordered from the menu. Lunch and dinner options were outstanding and good variety. We will be back again. Thanks for a wonderful vacation.
Stayed 5 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Almare was a great first experience into an all inclusive and adults only resort. We really enjoyed Edgar, and Cara from beachside service. Claudia was beachside and pool side, she went above and beyond and she remembered our names from day 1!! <3 Resort was only about 60% capacity so it felt like we had the resort to ourselves. It was so relaxing and quiet- just what we wanted!! Joseph and Rafael from the bar were really awesome, too. They educated us on drinks and different tequilas they had to offer. I can't say enough how great the service was and how attentive they were. Nothing is perfect and we did get forgotten about our first night, but we got in really late and ordered room service at 1am. We called an hour later and was told they never had an order in. Also our shower head handle also fell off at one point and we asked for them to repair it and there was some miscommunication there, too. But it all got handled and fixed and they were sincerely apologetic. We are laid back and this wasn't a deal breaker for us. Anytime we needed a taxi, the front desk would call and a taxi would be there within minutes. They would ask if we needed a towel or water. Very accommodating. The food at the two main restaurants were outstanding. We ate on the rooftop two nights and downstairs two nights. The food was great! Mediterranean style and the pizza at Seasalt was FAB. We ordered ceviche, guac, and shrimp tacos when on the beach and I think I ate it 4x. 😋 The beach was very clean
Stayed 6 nights in Jan 2026

8/10 Good

Roy Ryan

Travelled with partner
Liked: Amenities, property conditions & facilities
Rooms and service were nice
Stayed 7 nights in Jan 2026

8/10 Good

Daniel DEAN

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was OK very small portions dominion at the downstairs restaurant did not have a very large selection same of the upstairs restaurant
Stayed 5 nights in Jan 2026

10/10 Excellent

william

Stayed 4 nights in Sep 2025

4/10 Poor

Shannon, thousand oaks

Travelled with partner
Liked: Cleanliness
We stayed at Almare to ring in 2026. The positives: most of the staff were very kind and genuinely tried to be helpful. Only one employee we encountered was rude & disgruntled. The resort grounds were small, but clean and well maintained, with nice furniture throughout. Breakfast at BOGA Café was enjoyable, and the beach area itself was nice. The negatives: we felt the main issue was severe understaffing. Having stayed at Four Seasons and other true 5-star properties, this resort did not meet 5-star standards and was not luxurious, as advertised. The room was mediocre, with paper-thin walls and confusing light switches. It was nearly impossible to reach the front desk, housekeeping, or in-room dining by phone. One day, we waited an hour for towels after housekeeping forgot to replace them. Food options were very limited and inconsistent, often feeling overly focused on gastronomy at the expense of taste and enjoyment. A few simple, reliable options would have been nice. On several occasions, the café was either closed or had only a couple of items available. Dinner on the rooftop was especially frustrating—one night we spent 2.5 hours mostly waiting for food and trying to get the attention of the only server. The pool water was freezing, and we were told the heater was broken. Additionally, the private boat transfer from Cancun that was advertised, was unavailable, though the resort did coordinate and cover the cost of a taxi and ferry. The resort has potentIal.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff. Great vibe. Amazing food, lots of variety. A bit noisy in the afternoon when the tour boats come in but everything else about the visit made up for it.
Stayed 7 nights in Dec 2025

6/10 Okay

Tobias

Stayed 7 nights in Dec 2025

4/10 Poor

Ashley

Stayed 3 nights in Dec 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great and the food was above our expectations!
Stayed 7 nights in Dec 2025

4/10 Poor

Eve

Stayed 2 nights in Dec 2025

6/10 Okay

Chuqiao

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was not great. Seems cannot keep up with the volume of the guests. Screwed up our ground transportation when we left the resort, even after I asked about it the night before and on the day when we were checking out. Basically was told it was not booked when we arrived at the ferry terminal on cancun side, then was told they thought we booked the ferry arrives at 3, which btw that slot does not exist. Screwed up our request for golf cart rental, when we were told it would be ready next day at 11am. However when we showed up the was told nothing was booked, and there was nothing they can do.
Stayed 5 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
The room was new and beautiful. The staff was incredibly kind and helpful. We’ll definitely be back!
Stayed 2 nights in Dec 2025