See all properties
Save

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

5.0 star property
Adults-only beachfront hotel with outdoor pool

Photo gallery for Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Property amenity
Property video
Property amenity
Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room) | View from room
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
The current price is AU$1,192
includes taxes & fees
19 Jan - 20 Jan

Explore the area

View map
Carretera Garrafon, Vista Alegre KM 4.5, Mza 63, L8, SM8, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min walk‬
  • Place, Mundaca House
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪79 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (Guest Room)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony (Guest Room)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

Balcony view

Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Guest Room)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Balcony (Guest Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Oceanfront

Junior Suite, 1 King Bed, Balcony, Oceanfront

Junior Suite, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 94 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

Terrace/patio

Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
  • 96 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 138 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Highlights

Balcony
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Isla Mujeres

A luxury stay in Isla Mujeres awaits you at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive. You'll be 2.8 km (1.7 mi) from Punta Sur and 5.1 km (3.1 mi) from Isla Mujeres Ferry Terminal. Highlights at this all-inclusive hotel include 3 restaurants, 2 poolside bars and a full-service spa. .All 109 rooms feature Smart televisions with satellite channels, and you can enjoy free WiFi, balconies and iPod docks. Minibars provide free refreshments, and 24-hour room service is also available. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. TVs, separate baths and showers and coffee/tea makers are also available. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, BOGA, serves international cuisine and is open for breakfast, lunch and dinner. The Breeze is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .With a stay at this 5-property class Isla Mujeres hotel, you'll be 5.3 km (3.3 mi) from North Beach and 16.9 km (10.5 mi) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Garrafon Natural Reef Park - 1 min walk - 0.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 km
  • Mundaca House - 6 min walk - 0.6 km
  • Parque de los Suenos - 17 min walk - 1.5 km
  • Punta Sur - 5 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Zaza Beach Club - ‬13 min walk
  • ‪Albatros Beach Club - ‬4 min walk
  • ‪Mar Bella - ‬6 min walk
  • ‪Playa Tiburón - ‬9 min walk
  • ‪Kin Há Isla Mujeres - ‬17 min walk

About this property

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Adults-only beachfront hotel with outdoor pool
Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers an outdoor pool, a fitness centre and a rooftop terrace. Free valet parking is available. A complete renovation of Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive was completed in August 2024.

This 5-star Isla Mujeres hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive offers 109 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include laptop-compatible safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas
Privilege Aluxes Isla Mujeres Adults Only
  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, 1,321 reviews
The price is AU$485
includes taxes & fees
30 Jan - 31 Jan
Privilege Aluxes Isla Mujeres Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AlVento Beachclub
  • BOGA
  • Botanik
  • Seasalt
  • The Breeze

Things to do

  • Beach volleyball
  • Evening entertainment
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Isla Mujeres
Isla Mujeres All Inclusive
Isla Mujeres Palace Couples Only
Isla Mujeres Palace Couples Only All Inclusive Resort
Palace Couples Only All Inclusive Resort
Palace Resort Isla Mujeres
Isla Mujeres Palace Couples All Inclusive Resort
Isla Mujeres Palace Couples All Inclusive
Palace Couples All Inclusive
Isla Mujeres Palace Couples Only All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive on 19 Jan 2026 start from AU$1,192.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yep, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive has free valet parking.

Are there any beaches close to Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yep, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is a short 9-minute walk from Shark Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment.

Is there a spa on site at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yep, there is an onsite spa at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a pool?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a waterslide?

No, there is no waterslide at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive, but Garrafon Natural Reef Park is a short 4-minute walk away.

What luxury perks are available at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive features 2 poolside bars, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, 24-hour room service and free minibar items.

What makes Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive.

Is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive family-friendly?

No, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is an adults-only property.

Are there hot tubs in the rooms at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

No, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

No, only service animals are allowed.

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 87 reviews
Rating 8 - Good. 13 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Martha I

Todo Perfecto, excelente servicio . Instalaciones impecables . Alimentos de alta calidad . Playa hermosa y tranquila. El staff servicial y amable un 10/10 .
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryan, Miramar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to be to get away from all the noise. not over crowded, fresh food made every time its ordered. clean, great staff. we loved it.
Stayed 3 nights in Oct 2025

8/10 Good

Alexandra

Stayed 4 nights in Oct 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and service is great food was very good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro in particular took very good care of us while we were at the pool. The food at the pool was simply amazing. Very chill property, super friendly and helpful staff. Highly recommend 👌
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar 😊
Stayed 4 nights in Aug 2025

10/10 Excellent

Nathan

Stayed 6 nights in Sep 2025

10/10 Excellent

Cynthia

Stayed 8 nights in Aug 2025

10/10 Excellent

Steven Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Amenities
We absolutely loved staying here. The service was beyond exceptional…
Stayed 3 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Patricia Adame, Hutto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Updating my review, unfortunately arriving home I was caught off guard with 3 transactions made with my Mastercard, mind you not once did I take out my credit cards. From the airport no check in bags to getting a taxi to the pier leaving from Renaissance Hotel. From arriving at the pier at Almare, still had my purse w me not once did my purse left my side until arriving at the room. Where I left all my belongings. I was naive to think my personal information was safe, so no I did not think about putting my credit cards or passport in the safe. I’m not only angry at this but sad that truly no one can be trusted. It was weird one night, after the room already was clean a lady stop by saying she has to leave clean towels which we did not request. Another off event, I had press the button to DO NOT DISTURB and a gentleman opened my door after knocking once. I was asleep. Scary to be honest. And last but not least another reason for a one star is the supervisor or manager or whatever he’s name is ALAN! He is Not about the guests. I didn’t beg my husband to let me come here to get it ruined by ALAN, as a captain I get you are doing your job but as well you are the voice of the guests to let the higher up know what guests want. Definitely will not be coming back. Try Impression by Secrets instead guys.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay ! So Luxury
Stayed 8 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our trip absolutely amazing. The team catered to our every need and exceeded our expectations. We especially wanted to thank: Eddy, Karen, Alejandro, Angel, Eli, Josefar, Claudia, Edgar, Emiliano, Elliott, Daniel, Jason, Andrea, Irvin, Sebastian, Griselda. We will be coming back soon. Sincerely, Brian & Claudia
Stayed 7 nights in Jul 2025

10/10 Excellent

Anastasiia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience,everything was great,and staff is lovely
Amazing menu
Real good morning
Stayed 4 nights in Jul 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very quiet. Relaxing environment
1st night before dinner
Arriving
2nd night before dinner
Stayed 4 nights in Jul 2025

10/10 Excellent

Keri

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful - peaceful with spectacular hospitality. I was already planning my next trip back, while still on the first trip!
Stayed 3 nights in Jul 2025

8/10 Good

Jared

Stayed 5 nights in Jul 2025

10/10 Excellent

Arturo Ramon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best luxury, adults-only resort that I have been to in Mexico. The food was exquisite and did not taste like resort food. It was intimate and the staff was wonderful. If you can get their private boat from the Renaissance directly to the resort (and back), then stay here!
Stayed 4 nights in Jun 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
This is my first time writing a review but I felt the need to show what kind of impression this hotel had on me. I booked a weekend trip here for my wife's birthday and from the beginning the staff were extemely friendly and nice! They were very thoughtful with asking if there was a special occasion and I let them know it was for my wives birthday and they set up a cake in the room which surprised her and added a nice touch to the trip. The food was really good. Everything taste freshly made and came out quickly. This kind of food
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort had a good layout and the space felt open and was really well designed compared to other resorts. The staff were incredibly kind and helpful. The vibe is really chill. Not a party resort vibe. The food was fantastic. Almost upscale dining level. Even the service was great. Personally I didn’t mind only having 1 or 2 restaurant options for each meal but I can see how that could be a bummer for some. Drinks were great although inconsistent in quality depending which bar you order from. Activities were cool and felt creative. Did a sunrise walking tour of the island where we walked a portion of the island coast and saw a bunch of sea turtles. There was a cool cooking class. And dancing which we missed. There were many guests when we were there which was nice but it would be nice if it felt a small bit busier and a bit livelier. Unfortunately we noticed someone went through our things in our room on the second day and had stolen a small amount of cash, about 600 pesos and 30 Canadian Dollars (not enough to be worth getting upset about and ruining the trip so we just let it go). We think it was likely housekeeping, but I guess impossible to know for sure. In hind sight we should have put it in the safe. Lastly it’s a great little boutique resort to relax for a few days. The food is much better than your average resort but less options. You may be repeating dishes if you are there for more than 5 days.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Not much to do on the island
Stayed 4 nights in Jun 2025

10/10 Excellent

Zantalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025