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Bahía Tolok

Property class: 3.5

Photo gallery for Bahía Tolok

A hammock under a thatched roof, overlooking a beach with palm trees and a marina.
A spacious room with a hammock, wooden beams, large windows, and a view of the sea.
A spacious dining area with a wooden table and chairs, large windows offering a view of the sea, and a ceiling with wooden beams and woven pendant lights.
A poolside area with lounge chairs and a small pool.
A modern bedroom with a large bed, a ceiling fan, and a view of the sea through a large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$188
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪17 min walk‬
  • Place, North Beach
    ‪3 min drive‬
  • Place, beach near Centro
    ‪3 min drive‬

Room options

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

A bedroom with a large bed, a dreamcatcher decoration, and a view of the outdoors.

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Studio, Accessible, Kitchen

A modern hotel room with a sofa, a bed, a dining area, and a kitchen.

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

A poolside area with wicker furniture, a hammock, and a view of a water feature and greenery.

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, and a textured wall.

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room, Terrace, City View

A hotel room with two beds, each with a wooden headboard, white bedding, and green skirts. There is a ceiling fan, a small table, and a mirror with a shelf of toiletries.

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

A modern bedroom with a large bed, a dark wall with a colorful abstract painting, and a small seating area with a chair.

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a bedside table, a window with curtains, and a view of the outside.

Basic Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Penthouse

A modern bedroom with a large bed, a ceiling fan, and a view of the sea through a large window.

Comfort Penthouse

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Cabin

A bedroom with a wooden ceiling, a large bed with grey bedding, a black and white wall hanging, and a mirror.

Presidential Cabin

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Studio Suite

A modern bedroom with a bed, a bedside table, and a decorative plant arrangement.

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed
  • Free Wi-Fi

About the area

Isla Mujeres

Bahía Tolok places you steps from Garrafon Natural Reef Park and within a 20-minute stroll of Isla Mujeres Ferry Terminal. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with facials and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. English breakfast is available daily between 7:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Isla Mujeres hotel include North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Miguel Hidalgo - 17 min walk - 1.5 km
  • North Beach - 3 min drive - 2.1 km
  • Isla Mujeres Cemetery - 3 min drive - 2.1 km
  • beach near Centro - 3 min drive - 2.2 km
  • Parador Fotográfico - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive

Restaurants

  • ‪La Playita Isla Mujeres - ‬2 min drive
  • ‪Luna Grill - ‬17 min walk
  • ‪MARINA BARTOLOMÉ - ‬14 min walk
  • ‪Mango Café - ‬19 min walk
  • ‪Isla Brewing Company Beer Garden - ‬20 min walk

About this property

Bahía Tolok

Bahía Tolok offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at Bahía Tolok. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

  • 11 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bahía Tolok offers 11 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run films and pay-per-view films.

Bathrooms include a rainfall showerhead and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is open daily.

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The price is AU$116
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Tolok

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 2300 per person
  • Late check-out fee: MXN 300 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and PayPal. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Bahía Tolok?

Bahía Tolok offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahía Tolok?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Bahía Tolok on 1 Sept 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahía Tolok?

Yep, Bahía Tolok has a free self car park.

Are there any beaches close to Bahía Tolok?

The closest beach to Bahía Tolok is North Beach (2 km).

Is there a spa on site at Bahía Tolok?

Yep, there is an onsite spa at Bahía Tolok. You'll enjoy heaps of services like facials and deep-tissue massages.

Does Bahía Tolok have a pool?

Bahía Tolok has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Bahía Tolok have a waterslide?

No, there is no waterslide at Bahía Tolok, but Garrafon Natural Reef Park is a short 2-minute walk away.

What makes Bahía Tolok a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bahía Tolok.

Is Bahía Tolok family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as highchairs in the guestrooms, it's no surprise that Bahía Tolok is a hit with families.

Does Bahía Tolok serve breakfast?

Yeah, English breakfast is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Bahía Tolok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bahía Tolok?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bahía Tolok?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bahía Tolok?

No, pets and service animals are not allowed.

Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 240 reviews
Rating 8 - Good. 45 out of 240 reviews
Rating 6 - Okay. 27 out of 240 reviews
Rating 4 - Poor. 5 out of 240 reviews
Rating 2 - Terrible. 12 out of 240 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Keyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Quiet, clean relaxing and beautiful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Staff was so amazing! We will be back for sure!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, friendly staff. Perfect location if you wanted out of the tourist area
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a drink on the patio, staff was very friendly and helpful. We rented a golf cart from the hotel. It’s a great way to see the island. Room was clean and property was beautiful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed, well appointed, clean room, spacious shower. the courtyard area is lovely and you can have a drink or a meal right on the water, and enjoy sunsets from the dock. Staff was excellent and so accommodating. This hotel is an easy 15-20 minute walk into town. We had a truly wonderful stay at Bahia Tolok.
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
This is a basic hotel. The rooms are a bit outdated, but the staff is nice. The pool is small with only four lounge chairs. You will need to walk to get to the beach - this hotel has a dock only.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and location. Restaurant on property ⭐️⭐️⭐️⭐️ ⭐️
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Tranquil and really good food. Staff was courteous.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

matthew

Staff courteous. Fun live jazz on dock by Bay on Saturday night. VERY smelly toilet area and low water pressure makes me recommend looking somewhere else.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
This is a perfect get way love the place, will go back
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Cynthia S

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly service. The onsite restaurant is great
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

DJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good *** I would stay at Bahía Tolok again!
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Will be staying here again.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Glenn

Liked: Staff & service, amenities
Great place!
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, easy access to town..fun hammocks and pool & comfy beds.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. A little far from main area but transportation was available.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms are beautiful.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and comfortable beds
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic little hotel right on water about 1mile from ferry terminal.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, Jesus was giving us the best service and advice for the entirety of our stay! It was five stars from beginning to end- recommendations, accommodations, cleanliness, kindness… this is the best hotel in the area we’ve stayed in and will return! Not to mention the beautiful decor and theme
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Óscar salazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised, also staff is amazing. Thanks Ernesto!!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place,wish it was for adults only,other then that we enjoyed it!! Would stay there again👍
Stayed 7 nights in Jun 2022

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