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Bahía Tolok

3.5 star property
Hotel with a full-service spa, near North Beach

Photo gallery for Bahía Tolok

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio
Comfort Penthouse
Presidential Cabin
Presidential Cabin
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
The current price is AU$160
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
  • Place, Isla Mujeres Ferry Terminal
    ‪16 min walk‬
  • Place, Miguel Hidalgo
    ‪17 min walk‬
  • Place, North Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 56 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Down duvet
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Garden
Terrace
Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
2 bedrooms
  • 60 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Penthouse

Comfort Penthouse

Comfort Penthouse

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin

Presidential Cabin

Highlights

Balcony
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio Suite

Premier Studio Suite

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

About the area

Isla Mujeres

Bahía Tolok places you steps from Garrafon Natural Reef Park and within a 20-minute stroll of Isla Mujeres Ferry Terminal. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with facials and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. English breakfast is available daily between 7:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Isla Mujeres hotel include North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 1.4 km
  • Miguel Hidalgo - 17 min walk - 1.5 km
  • North Beach - 3 min drive - 2.1 km
  • Crayola House - 3 min drive - 1.8 km
  • beach - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive

Restaurants

  • ‪Isla Brewing Company Beer Garden - ‬20 min walk
  • ‪MARINA BARTOLOMÉ - ‬14 min walk
  • ‪Dolphin Discovery - ‬15 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Miramar - ‬17 min walk

About this property

Bahía Tolok

Hotel with a full-service spa, near North Beach
Bahía Tolok offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at Bahía Tolok. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

  • 11 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bahía Tolok offers 11 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run films and pay-per-view films.

Bathrooms include a rainfall showerhead and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Tolok

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 2300 per person
  • Late check-out fee: MXN 300 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and PayPal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Bahía Tolok?

Bahía Tolok offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahía Tolok?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Bahía Tolok on 17 Dec 2025 start from AU$160.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahía Tolok?

Yep, Bahía Tolok has a free self car park.

Are there any beaches close to Bahía Tolok?

The closest beach to Bahía Tolok is North Beach (2 km).

Is there a spa on site at Bahía Tolok?

Yep, there is an onsite spa at Bahía Tolok. You'll enjoy heaps of services like facials and Swedish massages.

Does Bahía Tolok have a pool?

Bahía Tolok has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Bahía Tolok have a waterslide?

No, there is no waterslide at Bahía Tolok, but Garrafon Natural Reef Park is a short 2-minute walk away.

What makes Bahía Tolok a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bahía Tolok.

Is Bahía Tolok family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as highchairs in the guestrooms, it's no surprise that Bahía Tolok is a hit with families.

Does Bahía Tolok serve breakfast?

Yeah, English breakfast is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Bahía Tolok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bahía Tolok?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bahía Tolok?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bahía Tolok?

No, pets and service animals are not allowed.

Reviews

Bahía Tolok Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 221 reviews
Rating 8 - Good. 45 out of 221 reviews
Rating 6 - Okay. 23 out of 221 reviews
Rating 4 - Poor. 5 out of 221 reviews
Rating 2 - Terrible. 11 out of 221 reviews

Reviews

10/10 Excellent

Andres

Stayed 5 nights in Aug 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, Jesus was giving us the best service and advice for the entirety of our stay! It was five stars from beginning to end- recommendations, accommodations, cleanliness, kindness… this is the best hotel in the area we’ve stayed in and will return! Not to mention the beautiful decor and theme
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Travelled with partner
The rooms and place were nice and clean… But the location to go to beach(playa north) a little bit to far …taxi $100 to $150 pesos to downtown o the beach each way … And you have to go its must the best restaurant are in downtown and Playa Norte it’s the best beach in the world
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. A little far from main area but transportation was available.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maycie

Stayed 3 nights in Jul 2025

10/10 Excellent

Óscar salazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised, also staff is amazing. Thanks Ernesto!!
Stayed 2 nights in Jul 2025

8/10 Good

Hollie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pros: The room was very nice and tastefully designed! The salt water pool was very relaxing. We had an amazing fish dinner at the restaurant that is adjoining and the waiter was fantastic! The dock was beautiful and we were able to see lots of ocean life. Cons: One of the front desk workers was not the kindest - seemed put off when we asked for anything. The free breakfast is a choice of eggs with sausage, pancakes or a fruit plate - it was definitely not enough to fill a belly but was still nice. Would be nice to offer more breakfast options. The view is nice but note that the water has heavy vegetation and so the crystal clear waters that you see for Isla Mujeres will not translate the same in the bay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay immensely! The room was great and the bed was super comfy. Our free waterfront breakfast was delightful, though I would avoid the sausage, unless you like hot dogs. Ernesto at the front desk was very accommodating and very helpful with everything from supplying towels to providing useful suggestions.
Sunset from the hotel dock
Stayed 4 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment un bel emplacement! Tranquille, bon petit resto sur place. Le personnel attentionné! Nous avons eu un enjeu au départ sur le fait que c’était un forfait déjeuner inclus, mais Hôtel.com et le Bahia Tolok ont réglé ça rapidement. Location sur place du kart de golf un atout!! Près de tout!! Nous avions la chambre penthouse et nous avions une section privée avec piscine sur le toit à nous seuls incluant un balcon immense!! On recommande très fortement! Et en plus, un membre du personnel nous a fait 2 lifts lorsque nous n’avions pas le kart de golf, incluant notre changement d’hôtel à Isla Mujeres! Fantastique!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia S

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly service. The onsite restaurant is great
Stayed 4 nights in Jun 2025

10/10 Excellent

Tomasz

Liked: Cleanliness
Everyone was really nice and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

Excellent facility, wonderful service, great location. Very clean and modern
Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love salt water pool
Stayed 7 nights in Mar 2025

10/10 Excellent

OSCAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service
This is a perfect get way love the place, will go back
Stayed 2 nights in Mar 2025

6/10 Okay

Steve

Liked: Staff & service
Disliked: Room comfort

Internet sucks

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
Stayed 10 nights in Mar 2025

10/10 Excellent

Annie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10
Stayed 4 nights in Mar 2025

8/10 Good

Jeneine

Stayed 3 nights in Mar 2025

10/10 Excellent

Kenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept up on. The staff was extremely friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

DJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
Stayed 3 nights in Mar 2025