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Hotel Description

A luxury stay in the heart of Cairns awaits you at Shangri-La Hotel, The Marina. Within steps you'll find popular attractions like Reef Fleet Terminal and Cairns Marlin Marina. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 255 rooms feature free WiFi, balconies and sitting areas. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include free toiletries, while Egyptian cotton sheets and pillow menus invite a good night's rest. In-room childcare, in-room massages and safes are also available.

The Backyard serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the fitness centre, kids' swimming pool and pool loungers. A conference centre, a business centre and limo/town car service are among the business amenities offered. Added amenities include a coffee shop/café, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star Cairns Central Business District hotel include Esplanade Lagoon and Cairns Esplanade.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
AU$159* Per night/room 13 Dec. - 14 Dec.

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Queen Beds, Sea View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Horizon, Room, 1 King Bed, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Hotel, The Marina ratings based on 998 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shangri-La Hotel, The Marina

Everyone (434) Couples (410) Business (2) Family (147)

About the Shangri-La Hotel, The Marina

Location Pierpoint Road, Cairns, QLD 4870

Property Features

Shangri-La Hotel, The Marina offers its guests an outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Business amenities include a business centre and a limo/town car service. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Shangri-La Hotel, The Marina. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 255 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (8 km / 4.9 mi)
  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Shangri-La Hotel, The Marina offers 255 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Egyptian cotton linens
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

The Backyard – Overlooking the ocean, this bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available
  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 38 for adults, and AUD 10 and AUD 10 for children (approximately)
  • Self-parking fee: AUD 20.00 per day
  • Valet parking fee: AUD 25.00 per day
  • Late check-out fee: AUD 65 (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Hotel Marina
  • Shangri-La Hotel Marina Cairns
  • Shangri La Hotel, The Marina
  • Shangri-La Marina Cairns
  • Shangri-La Marina Hotel
  • Shangri-La Hotel, The Marina, Cairns Hotel Cairns
  • Shangri-La Hotel, The Marina Hotel
  • Shangri-La Hotel, The Marina Cairns
  • Shangri-La Hotel, The Marina Hotel Cairns

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.