Shangri-La The Marina, Cairns

5.0 star property

Photo gallery for Shangri-La The Marina, Cairns

View from room
Property video
Horizon Marina View Room Twin
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$280
includes taxes & fees
21 June - 22 June

Explore the area

View map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Marlin Marina
    ‪3 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

Executive Marina View Suite

  • Sleeps 2
  • Free Wi-Fi

Deluxe Sea View King

9.4 out of 10
Exceptional
(42 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(38 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Executive Marina View King

9.0 out of 10
Wonderful
(35 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Marina View Suite

8.6 out of 10
Excellent
(11 reviews)
  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Marina View Twin

8.8 out of 10
Excellent
(19 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(31 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

One Bedroom Suite King

8.6 out of 10
Excellent
(4 reviews)
  • Bay view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Horizon Club Suite 1 King

9.4 out of 10
Exceptional
(8 reviews)
  • Marina view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room Twin

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room King

9.0 out of 10
Wonderful
(95 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Royal Suite

  • Sleeps 2
  • Free Wi-Fi

Horizon Club Suite

  • Sleeps 2
  • Free Wi-Fi

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Cairns

Shangri-La The Marina, Cairns puts you in the heart of Cairns, connected to a shopping centre and within a 20-minute stroll of Cairns Esplanade and Reef Fleet Terminal. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The Backyard is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, kids' swimming pool and pool loungers. 4456 square feet (414 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class Cairns Central Business District hotel include Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway Station.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Marlin Marina - 3 min walk - 0.3 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Reef Hotel Casino - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.5 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Bar 36 - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Shangri-La The Marina, Cairns offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 18 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4456 square feet (414 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Shangri-La The Marina, Cairns. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 255 guestrooms or units
  • 5 levels
  • 4456 sq ft of conference space
  • 414 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (96 centimetre high)
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
  • Covered self-parking fee: AUD 30.00 per day (in/out privileges)
  • Valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Shangri-La The Marina, Cairns?

Shangri-La The Marina, Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 21 June 2026 start from AU$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La The Marina, Cairns?

Yep, Shangri-La The Marina, Cairns has a covered self car park with in/out privileges for AUD 30.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Shangri-La The Marina, Cairns?

The closest beach to Shangri-La The Marina, Cairns is Palm Cove Beach (21.6 km).

Does Shangri-La The Marina, Cairns have a pool?

Shangri-La The Marina, Cairns has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What makes Shangri-La The Marina, Cairns a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Shangri-La The Marina, Cairns.

Is Shangri-La The Marina, Cairns family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Shangri-La The Marina, Cairns is a hit with families.

Does Shangri-La The Marina, Cairns serve breakfast?

You bet, guests give top marks to the buffet brekkie here! Offered daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shangri-La The Marina, Cairns?

No, Shangri-La The Marina, Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La The Marina, Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Shangri-La The Marina, Cairns?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Shangri-La The Marina, Cairns?

No, only service animals are allowed.

Shangri-La The Marina, Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, friendly Staff and lovely room, view and pool
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Subra

Liked: Cleanliness, property conditions & facilities
Excellent rooms and wonderful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the horizon lounge a must
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying at Shanghai-la The Marina. Friendly staff, comfortable room, excellent breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Loved every minute of our stay.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely and clean. Staff very helpful. I was caught off guard with having to pay $30 a day for parking, so moved car around free parking on the Esplanade.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
great location, wonderful service
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Was able to walk places! The hotel was also right next to the lagoon which was pretty cool!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a great hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lean rooms and friendly staff. Good location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great property with excellent staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

GUO NIAN

Liked: Cleanliness, amenities, property conditions & facilities
Best location,best services!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Haron

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for the convenience and the views.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, amenities
Room is cleaned, staff is very friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room,nice amenities ,lovely staff,delicious breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and well appointed, all staff wee friendly and polite
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Barbro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Camela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. Lovely room and amazing view. Great service as well.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The staff were exceptional and the hotel was clean with lots of facilities. However the rooms are jaded versus other 5 star hotels, hence the 4 rating.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great views with a spacious room . Extremely clean and the staff were fabulous.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff were very friendly and accommodating. We loved the pool area too
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous view from my balcony; fab housekeeping; breakfast was amazingly, fairly central especially to dive/reef boats. Great stay overall.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location for the Hotel, right on the pier where all the action happens with the boat trips. Room was large and clean. Friendly staff
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service
Room was good, gave us an upgrade to harbor view, staff we're good also,
Stayed 4 nights in Feb 2026