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4.5 out of 5

"Great friendly service and communication. Clean, well maintained. Only slight downsides were very tight assigned parking space beside accommodation an ... " More

By a verified traveller on Mon 21 Dec 2020

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Hotel Description

A family-friendly stay in Byron Bay awaits you at The Oasis Apartments and Treetop Houses. You'll be 0.5 km (0.3 mi) from Tallow Beach and 2.4 km (1.5 mi) from Main Beach. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with cable channels, and each apartment features free WiFi, 2 bathrooms, and a furnished balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, free local calls, and an iron/ironing board are also available.

Enjoy the fitness center, outdoor tennis court, spa tub, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a game room, and a garden. There's also the convenience of limited parking.

With a stay at this 4-star Byron Bay property, you'll be 3.7 km (2.3 mi) from Wategos Beach.

Treetop House with Spa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Vue Beach House

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Apartment (Max 4 Person)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment (Max 5 Person)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Treetop House

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Tree House

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

The Oasis Apartments and Treetop Houses ratings based on 108 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Oasis Apartments and Treetop Houses

Everyone (55) Couples (9) Students (1) Family (40)
5 out of 5

Posted by on 7 May 2021

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Comment from Hotel Management

8 May 2021 by Oasis

Thanks for the 5/5. We are so glad you enjoyed your stay with us.

4 out of 5
Great friendly service and communication. Clean, well maintained. Only slight downsides were very tight assigned parking space beside accommodation and not enough bins to dispose of household waste, assigned bin was overflowing on arrival and not emptied until day before we left. Minor things in the scheme of stuff though and everything else was great.

Posted by , from Sydney on 21 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by Oasis

Thanks for your review Mahogany. We are happy you enjoyed your stay with us. Yes the car space is tight particularly for the larger vehicles. We have asked our Neighborhood association to look at how we can resolve this issue. The bins change over are always a challenge during peak season due to the limitation on the number of bins per dwelling by the local council

5 out of 5

Posted by on 20 Sep. 2020

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Comment from Hotel Management

21 Sep. 2020 by manager

Thanks or the 5/5. Oasis

5 out of 5
Absolutely lovely, clean and spacious. We felt welcome and right at home. Great for a family. A little warm in the bedrooms at night but a very minor thing when the whole apartment was so wonderful.

Posted by , from Sydney on 15 Feb. 2020

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Comment from Hotel Management

7 Apr. 2020 by Oasis

We are so glad you enjoyed your time with us,> we appreciate the feedback about the bedroom and will look into it

5 out of 5
The property was lovely. It was clean modern and comfortable. The pool was wonderful

Posted by on 24 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Managers

Thank you for the great review. We are so glad you enjoyed your stay with us. We hope you come back to see us again.

4 out of 5
Location good. Still close to town but not busy area.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Managers

Thank you for your review. We love our location. It is very peaceful and away from the business of town but close enough to town to enjoy what Byron has to offer.

5 out of 5
The facilities where good, nice pool and tennis courts

Posted by on 4 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Managers

Thank you for your feedback. Guests love our facilities particularly our heated pool, which allows guest to swim all year round.

5 out of 5

Posted by on 7 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Managers

Thanks for the great feedback.

4 out of 5
The security door fell off and the sliding doors would not shut properly. The double bed was uncomfortable and the mattress rolled into the middle.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by E Nolan Manager

Dear Anonymous We're sorry you didn't fully enjoy your stay with us. The flyscreen door did come out off it's runners but thankfully they are very easy to put back. The apartment is in the process of having the balcony doors and windows fully updated so it's not anticipated that they'll pop out again! We took on board your comments about the bed as we hadn't had any feedback on that previously and the mattress has been replaced, so thank you for bringing it to our attention. Best wishes for the rest of your travels

3 out of 5
.Communication was amazing Just disappointing in the cleanness of the room

Posted by , from Melbourne on 17 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Eloise & Damian/Managers

Hi AB I'm sorry there was an issue with your room - we wish we had known at the time so we could have sent the cleaning team back to recify any problems. Hopefully you will return soon and have a 100% amazing experience! Best wishes

About the The Oasis Apartments and Treetop Houses

Location 24 Scott Street, Byron Bay, NSW 2481

Property Features

The Oasis Apartments and Treetop Houses offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a spa tub. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the family-friendly The Oasis Apartments and Treetop Houses. This 4-star Byron Bay apartment is smoke free.

  • 21 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (33.1 km / 20.6 mi)

Room Amenities

The Oasis Apartments and Treetop Houses offers 21 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Byron Bay apartment provides complimentary wireless Internet access. Televisions come with cable channels.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9 AM - 5 PM
  • Sunday - Sunday: 9 AM - noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9 AM - 5 PM
  • Sunday - Sunday: 9 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 45.00 (subject to availability)
  • Late check-out fee: AUD 45.00 (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oasis Apartments & Treetop Houses
  • Oasis Apartments & Treetop Houses Byron Bay
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.