3.9 out of 5

"Sadly not a good experience overall. The ceiling fan did not work. There was air con but the unit was very dirty and we didn't like using it. The tr ... " More

By a verified traveller on Thu 16 Mar 2017

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Hotel Description

Bay Haven Lodge puts you in the centre of Byron Bay, 0.6 km (0.4 mi) from Main Beach and 2.2 km (1.4 mi) from Clarkes Beach. Highlights at this guest house include in-room free WiFi and LCD TVs.

All 7 rooms feature digital TV, DVD players and ceiling fans. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while premium linens invite a good night's rest. Limited housekeeping is available.

This smoke-free guest house offers free WiFi in public areas, a garden and barbecues. Plus you'll find express check-in, express check-out and tour/ticket assistance. There's also the convenience of limited parking.

This 4-star Byron Bay guest house is 2.7 km (1.7 mi) from Tallow Beach and 3.1 km (1.9 mi) from Wategos Beach.

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$123* Per night/room 27 Aug. - 28 Aug.

Grand Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite with Shared Kitchen and Dining

Bed Count 2 King Beds Maximum Occupancy 4 Max

Bay Haven Lodge ratings based on 159 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bay Haven Lodge

Everyone (73) Couples (81) Business (1) Family (4)
4 out of 5

Posted by on 22 Jul. 2019

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4 out of 5
Though small, the Bayhaven is attractive, meticulously clean and the location was extremely convenient. Jess, who greeted us on arrival, couldn't have been more helpful.

Posted by on 16 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Sally - Property Manager

Hi there, Thanks so much for taking the time to share your experience! We're so pleased you enjoyed your stay and I'll be sure to pass your kind words on to Jess. We hope to see you again sometime!

4 out of 5
Nice place very close to town which was good there is parking out the front but you have to pay for that so we just parked down a side street which was a little annoying.. room was nice and stylish but overall quite small and felt a little cramped with 2 people in there. But was ok to sleep and shower in.

Posted by , from Stkilda on 29 Oct. 2018

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Comment from Hotel Management

1 Dec. 2018 by Jade

Hi James, Thanks for taking the time to review us, we are glad you enjoyed your stay. Our Deluxe rooms are our lead in option so they are the smallest of what we offer, however good to hear you like the styling of the new rooms. We do offer onsite parking with our Grand Suite and Superior rooms, so maybe a possibility for a future visit! Thanks so much. Sunny regards, Jade Manager on Duty Bayhaven Lodge

2 out of 5
Photos need updating, a bit deceptive, room is smaller than what it would appear in photos. Also photos are out of date, a bit disappointing when you book with an expectation. Access is via an internal passageway not external. Garden rooms, had no garden furniture as displayed in photos. Car parking for this room was on street parking at $4 an hour, with a limit of 4 hours before car needs to be moved. Otherwise parking is 200 meters away, not ideal when moving luggage. There was little room for luggage and bathroom supplies. Other than our initial disappointment, the room was clean and well presented.

Posted by on 13 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Jade

Thank you for your feedback, we have just got a photographer in for feature the newly renovated rooms however our apologies for the inconsistency with the old photos. We're glad you enjoyed the room over all and we thank you for staying with us at Bayhaven Lodge! Sunny regards, Jade Manager on Duty Bayhaven Lodge

1 out of 5

Small very small

Photos of the room on website are accurate but very deceptive to room size. Room is tiny bathroom is worse I could touch one side of the shower and the complete other side of the bathroom at the same time. But worst of all was advertised as a rainfall showerhead and was just a regular one that was ZIP TIED on yes ziptied on and the shower shelf was broken and nearly falling off. And one of the buttons on the toilet was broken. There was no tv remote. And the heater would be lucky if it was a 'warmer . We did get the cheapest room but would still expect more from a luxury lodge.

Posted by , from sunshine coast on 3 Jul. 2017

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Comment from Hotel Management

26 Aug. 2017 by Izzy

Hi Dave, thank you for your feedback. We are the new owners of Bayhaven Lodge as of August 2017 and value your opinion. We are determined to improve our guesthosue and therefor appreciate your honesty. We'd love to invite you back one day to show you that we've taken your feedback serious. Sunny regards Izzy

2 out of 5

Not what we expected.

Pros: Proximity to the Byron Bay shopping district.
Cons: Invest in decent beds and larger TV's. Some rugs on the floors to keep noise down. Show the right images on-line and don't misrepresent your offer.
Location: Byron Bay has the best beaches, great surf, amazing countryside, a huge amount of cafes & restaurants and a vibe like no other place I know. BB rocks!
When booking our room the image on Wotif portrayed bi-parting glass doors out to a sitting area that lead into a small garden. However, upon checking in it was revealed that we had a room only with no sitting area and no garden view. The European backpacker looking after the property said the image on the website was wrong, but that's OK as we'll give you a 10 dollar discount. Our room had one window that people walking down the side of the house could look into, which someone did, so we had the blinds pulled down the whole time. No view to the outside at all. The bed was on an incline so that our feet felt higher than our heads, it was hard and it creaked. It was the most uncomfortable sleep I've had in years and I travel a lot. The TV was mounted so high on the wall and was quite small that it was difficult to watch. The toilet / shower area was no larger than a cupboard and the shelf in the shower was placed up so high my wife couldn't tell if the soap was up there or not. After finally getting to sleep we were awaken three time during the night by the Fire Alarm. One time the alarm was activated for 3 minutes before the young lady in charge could call someone to work out how to turn it off. The four rooms that are rented out are in an old part of the house which has creaky floorboards and thin walls. We could hear people come and go down the hallway, we could hear people coughing in their room and using their toilet. This place was not worth the money. Not happy!

Posted by , from Gold Coast on 8 May 2017

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3 out of 5

Basic accommodation but good location

Very small room and very basic accommodation but close to beach and restaurants

Posted by on 30 Apr. 2017

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3 out of 5

Great location, could walk to everything

Pros: Location was great. Bed comfy. Room clean . The little balcony with couch and the garden settings were great to have at our disposal.
Cons: More towels, or daily fresh towels. A little hanging space TWO bedside lamps so there's no fighting!
Location: Great location walking distance to everything we wanted , beach, shops, cafes.
Sadly not a good experience overall. The ceiling fan did not work. There was air con but the unit was very dirty and we didn't like using it. The traffic noise was not a problem but other inconsiderate, drunken and noisy residents arriving back in early hours of morning, were! The in house coffee/ tea making left a lot to be desired......coffee was old and milk out of date! Having just one bath towel each for two nights was not good, our towels were always wet. There was nowhere to hang shirts/ dresses. On the up side, the weekend manager was very kind and did her best to help. It was really nice to have a balcony to use and a communal fridge for our wine etc.

Posted by , from brisbane, australia. on 16 Mar. 2017

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3 out of 5

Over stated

Pros: I liked the simple check in procedure.
Cons: Make the advertisement more realistic
Location: The Location was great as it was only a few minutes walk to the beach and restaurants.
Unfortunately the accommodation was not what was expected based upon advertising. Accommodation seemed as though it was going to be a peaceful room with a pleasant garden view. It was actually a tiny room with the only view being very public and not private in anyway. The room was not private in anyway. I could hear every movement of the other guests at all hours of the evenings which meant broken sleep and some quite extraordinary sounds coming from other guest rooms which I am sure they did not realise others could hear quite clearly.

Posted by , from Melbourne on 13 Mar. 2017

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4 out of 5
Great stay and very central location to the heart of Byron.

Posted by on 11 Dec. 2016

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Property Features

Bay Haven Lodge offers its guests tour or ticket assistance, a BBQ, and a garden. WiFi is free in public spaces. Bay Haven Lodge also features express check-in and express check-out. This 4-star Byron Bay guesthouse is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (34.2 km / 21.2 mi)
  • Parking:

Room Amenities

Bay Haven Lodge offers 7 forms of air-conditioned accommodation with DVD players and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Byron Bay guesthouse provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

  • HD television
  • Digital channels
  • DVD player
  • Electric kettle
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

This property does not have a front desk. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 8 and younger are not allowed at this property. All guests older than 8 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

This property has security cameras in the common areas.

Please note that off-street parking and use of the spa tub are only available for use by guests who have booked Superior Suite and Grand Suite room types. For more information please contact the property using the contact details on the booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • No lifts

Hotel Names

  • Bay Haven Lodge
  • Bay Haven Lodge Byron Bay
  • Bay Haven Byron Bay

You should know

  • Children 8 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.