Burrum Heads Holiday Packages

Good

Title: Complete health hazard and severe security risk – DO NOT STAY HERE. Rating: 1/5 Stars (Zero stars if it were an option) I don’t normally leave reviews like this, but our stay at this Pialba property was not just appalling—it was genuinely unsafe. Between the biohazard hygiene conditions and terrifying security issues, this place is completely unfit to operate. Major Security & Safety Concerns: • Unauthorised Entry: Someone entered the property during our stay without our consent or prior notice, which was alarming given we were supposed to have the only set of keys. • Compromised Locks: It was obvious the property had been broken into in the past; the door locks showed clear evidence of being pried open prior to our arrival and had never been properly repaired, leaving us feeling completely vulnerable. • Non-Existent Communication: Reaching the host/management was impossible. Communication was entirely non-existent when trying to address these serious issues. Filth, Mould, and Biohazards: • Kitchen & Cookware: Inside the cupboards where the cookware is stored, there was severe water damage and mould growing freely around the pots and pans. Preparing food in those conditions would be an extreme health risk. • Pervasive Mould Throughout: Beyond the kitchen, toxic mould was spreading heavily through the laundry and bathroom, making the air musty and difficult to breathe. • Disgusting Bedding: The pillows were sickening—severely yellowed from years of overuse and visi

Satisfied with this booking

The accommodation is conveniently located on the eastern side of the island which makes it easy to take in the sites. The apartment we had was clean and comfortable, although there was an issue with the hot water that we were not warned about. This translated to cold showers in winter for the first 24 hours of our stay. The restaurant was also being renovated when we stayed, but staff did their best to ensure reasonable meals. The pool tables gave us some night-time entertainment that was appreciated, although this area had a very ‘school-camp’ vibe. The pool was too cold to use when we stayed. Staff were friendly.