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The Hamburg Hotel

2.5 star property
Hotel in Hamburg with free parking

Photo gallery for The Hamburg Hotel

Front of property
1 bedroom, individually decorated, individually furnished, desk
Breakfast area
Interior entrance
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5440 Camp Road, Hamburg, NY, 14075
  • Hamburg Fairgrounds
    ‪3 min drive‬
  • Hamburg Gaming at the Fairgrounds
    ‪5 min drive‬
  • Highmark Stadium
    ‪6 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 2 Queen Beds

1 bedroom, individually decorated, individually furnished, desk

Comfort Double Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Double Beds

1 bedroom, individually decorated, individually furnished, desk

Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Breakfast included
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4.2 out of 5, Very good, 1,008 reviews
The price is AU$203
includes taxes & fees
22 June - 23 June
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About the area

Hamburg

At The Hamburg Hotel you'll be within a 20-minute walk of South Shore Golf Course and 3.5 km (2.2 mi) from Hilbert College. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, a picnic area and dry cleaning/laundry services. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Hamburg hotel include Lake Erie and Highmark Stadium.

What's nearby

  • Hilbert College - 2 min drive - 3.2 km
  • Hamburg Fairgrounds - 3 min drive - 3.9 km
  • Hamburg Gaming at the Fairgrounds - 5 min drive - 4.3 km
  • Highmark Stadium - 6 min drive - 7.9 km
  • Eternal Flame Falls - 15 min drive - 13.9 km

Getting around

  • Buffalo-Exchange Street Station - 16 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 24 min drive

Restaurants

  • ‪The Fairgrounds - ‬6 min drive
  • ‪Subway - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬5 min drive
  • ‪Cyclone Bar - ‬5 min drive

About this property

The Hamburg Hotel

Hotel in Hamburg with free parking
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly The Hamburg Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Hamburg hotel.

  • 1 building
  • 85 guestrooms or units
  • 2 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Smoking in designated areas
The Hamburg Hotel offers 85 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. LCD televisions come with premium satellite channels. Fridges and microwaves are provided.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Hindi

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Hamburg by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,007 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 7 May 2025 to 1 July 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Hamburg Hotel.

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

Frequently asked questions

What is the cancellation policy at The Hamburg Hotel?

The Hamburg Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Hamburg Hotel?

Yep, The Hamburg Hotel has a free self car park.

Are there any beaches close to The Hamburg Hotel?

The closest beach to The Hamburg Hotel is Gallagher Beach (11.4 km).

Is there a free airport shuttle available at The Hamburg Hotel?

No, The Hamburg Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Hamburg Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at The Hamburg Hotel?

There isn't one on site, but South Shore Golf Course is a short 19-minute walk away.

The Hamburg Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities

May be good after the renovations

Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
Stayed 1 night in Mar 2025

2/10 Terrible

jermaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Stayed 2 nights in Mar 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Staff & service
Disliked: Amenities
NA
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Travelled with group
Liked: Staff & service, property conditions & facilities
This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Stayed 1 night in Feb 2025

2/10 Terrible

Cyndy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe bugs in room
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Danielle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Stayed 1 night in Dec 2024

2/10 Terrible

Anirudh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service
price and was convenient for last minute booking
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and courteous but no coffee available on the property was disappointing.
Stayed 1 night in Jul 2024

8/10 Good

Guillaume

Stayed 1 night in Jul 2024

2/10 Terrible

Kyle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with partner
Cobwebs on the windows, the night shift front desk was rude also the person I talked on the phone with his boss. Treated me like garbage. The smell in the building smelt like someone pooped in the hallway had to buy Lysol spray to spray the hallway. That didn’t even take the smell out. One thing is the guy during check in who was working was very nice!
Stayed 1 night in Jul 2024

2/10 Terrible

Yahya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cara, Buffalo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Stayed 1 night in Jul 2024

8/10 Good

Risto

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great for a one night stay. No amenities but a clean room and a comfy bed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Meh room for work trip

Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Liked: Cleanliness
Cold water no working properly in the shower everything good
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Stayed 1 night in Jul 2024