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Staybridge Suites Williamsville Buffalo by IHG

3.0 star property
Suburban hotel with free breakfast and free airport shuttle

Photo gallery for Staybridge Suites Williamsville Buffalo by IHG

Free toiletries, hair dryer, towels, soap
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Breakfast included
The current price is AU$185
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
8005 Sheridan Dr, Buffalo, NY, 14221
  • Place, Samuel’s Grande Manor
    ‪4 min drive‬
  • Place, University At Buffalo - North Campus
    ‪10 min drive‬
  • Place, Walden Galleria Mall
    ‪13 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (1 Queen Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (1 Queen Bed)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Kitchen

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed, Accessible Bathtub, Kitchen (Communications, Mobility)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (2 Double Beds)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen (4 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen (4 Double Beds)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Studio Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, Kitchen

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (1 King Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen (1 King Bed and 2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen (1 King Bed and 2 Double Beds)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Accessible Bathtub, Kitchen (Mobility)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

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  • Pool
  • Breakfast included
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4.7 out of 5, Exceptional, 1,909 reviews
The price is AU$181
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About the area

Buffalo

At Staybridge Suites Williamsville Buffalo by IHG you'll be 3.7 km (2.3 mi) from Samuel’s Grande Manor and 4.4 km (2.7 mi) from Amherst State Park. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free daily breakfast. .This business-friendly hotel offers a 24-hour fitness centre, a 24-hour front desk and a computer station. Added amenities include Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning a free on-the-go breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 3-property class Buffalo hotel include University At Buffalo - North Campus and Walden Galleria Mall.

What's nearby

  • Samuel’s Grande Manor - 4 min drive - 4.7 km
  • Millard Fillmore Suburban Hospital - 4 min drive - 4.4 km
  • Glen Falls - 6 min drive - 5.1 km
  • University At Buffalo - North Campus - 10 min drive - 10.9 km
  • Walden Galleria Mall - 13 min drive - 14.6 km

Getting around

  • Buffalo-Depew Station - 17 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Duff's Famous Wings - ‬14 min walk
  • ‪Wind Japanese and Thai - ‬7 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Neat - ‬16 min walk

About this property

Staybridge Suites Williamsville Buffalo by IHG

Suburban hotel with free breakfast and free airport shuttle
Staybridge Suites Williamsville Buffalo by IHG offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Williamsville Buffalo by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Buffalo hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • 250 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Staybridge Suites Williamsville Buffalo by IHG offers 98 accommodations with DVD players and coffee/tea makers. Televisions come with pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 250 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (89 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

Frequently asked questions

What is the cancellation policy at Staybridge Suites Williamsville Buffalo by IHG?

Staybridge Suites Williamsville Buffalo by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Williamsville Buffalo by IHG?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Williamsville Buffalo by IHG on 3 Nov 2025 start from AU$185.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Williamsville Buffalo by IHG?

Yep, Staybridge Suites Williamsville Buffalo by IHG has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Staybridge Suites Williamsville Buffalo by IHG have a pool?

Staybridge Suites Williamsville Buffalo by IHG has an outdoor pool and an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Does Staybridge Suites Williamsville Buffalo by IHG serve breakfast?

Yep, our guests love the free on-the-go breakfast here! Available daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Staybridge Suites Williamsville Buffalo by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Staybridge Suites Williamsville Buffalo by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Staybridge Suites Williamsville Buffalo by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 338 out of 1004 reviews
Rating 8 - Good. 222 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 121 out of 1004 reviews
Rating 2 - Terrible. 140 out of 1004 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Stayed 1 night in Jun 2025

4/10 Poor

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was as friendly as they could be considering everything that was going on. The hotel was underigjgn contruction at the time and it was obvious the room they had me in wasnt ready. Nothing was done ac wasnt working in 80° to 90° heat construction workers kppt trying to get in.they had to give me box fans just to cool the room down.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alyssa

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
No hot water. No coffee. Be prepared to walk over razor blades as it’s an active construction site working from 7am-11pm.
Emergency exits are blocked off
Hallway to our room
Be prepared for construction dust
Hope you can find a spot to park
Stayed 2 nights in Jun 2025

2/10 Terrible

Mason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Beth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shamim

Stayed 1 night in Jun 2025

8/10 Good

Theron

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was under a renovation but nice and clean and staff was very friendly
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Stayed 1 night in Jun 2025

8/10 Good

Daisy

Travelled with partner
Liked: Staff & service
The mattress cover was dingy and gross looking but the rest of the sheets look good. The room was okay not top end but worked for the 1 night we stayed.
Stayed 1 night in Jun 2025

2/10 Terrible

Kokeb

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel under construction has a lot of dirt and didn’t notice me before I arrived. And they said will arrange for me shuttle but no one arranged for me almost I was missing my flight.
Stayed 3 nights in Jun 2025

6/10 Okay

Chanjin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Under construction, no breakfast.
Stayed 2 nights in Jun 2025

4/10 Poor

peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is being rehabbed. It is a building site.
Stayed 1 night in Jun 2025

2/10 Terrible

Barry

Expedia did not inform me that the hotel was in total renovation mode with no pool, no loby, and no breakfast. We ended up having to stay elsewhere. This was the worst service ever by Expedia. The hotel had to phone me to let me know of the situation.My use of Expedia will quite possibly end due to this.
Stayed 1 night in Jun 2025

2/10 Terrible

Benjamin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel should not be open to the public at the moment. It is under construction. Extreme construction. The lobby is full of construction materials as well as the rest of the hotel. The hallways are full of building supplies, dirty, paint and plaster. I paid for a suite and my first room had no running water, exposed outlets and wires, the counter wasn’t finished. The tub had dirt, garbage and footprints in it. The floor was covered in dirt and plaster.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Even though it was under construction the room was clean. We got there after midnight and our original room the key card wouldnt work. We got a huge upgrade to a suite with a jacuzzi tub which we really enjoyed. The upgraded hotel will be super!
Stayed 1 night in Jun 2025

6/10 Okay

Chevelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under complete renovation and needs to be closed during this time. No amenities available, no cook tops in the room, no carpeting, dust and dirt everywhere. The new update will be great but, in the meantime, close the hotel during renovations.
Stayed 1 night in May 2025

2/10 Terrible

aric

Travelled with family
Disliked: Cleanliness, amenities
Property is under construction and most of hotel amenities where not usable and rest was unfinished and dilthy
Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL, colorado Springs

Travelled with partner
Liked: Cleanliness
Although listed as a Buffalo Airport Hotel, it turned out not to be honored by tour company for shuttle pickup. Ended up having to get a rental car.
Stayed 2 nights in Apr 2025

8/10 Good

Michael R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great other than the renovations
Stayed 2 nights in Jun 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think this place is closed for renovations. Or it should be until renovations are complete. This might be a problem with Expedia and not the hotel or chain. The clerk seemed surprised when we walked in that anyone would walk in. The key card machine was only able to produce one card for us after multiple tries. The hot water was not properly connected in the shower. I could see where it leaked. No carpet anywhere, everything ripped up. Just a construction site. Glad it's behind us. You should not be open for business in this condition.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

2/10 Terrible

Crisilda

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to share our experience during our recent stay and honestly, it was really disappointing for us as a family. When we arrived, we found out the hotel was undergoing renovations, which made it really hard to move around, especially with kids. It didn’t feel safe or relaxing, and we were only informed about this just two days before the journey, although we had made the booking one month in advance. What made it worse was that breakfast was canceled for our entire stay. We had booked with the understanding that breakfast was included, and it’s a basic part of the hospitality we were counting on. When we tried to talk to the manager about all of this, he was surprisingly rude. Instead of trying to help, he told us we could just cancel our booking with no apology or effort to make things right. That felt really unfair and dismissive. As it was difficult to find a new hotel at the eleventh hour, also the prices would be skyrocketed. We were really looking forward to this trip, but the experience left us frustrated. I hope you’ll take this feedback seriously so future guests don’t have to go through the same. Furthermore, given the level of inconvenience and the overall experience, I kindly request a full refund for our stay. We believe this is a fair ask considering the disruptions and the lack of basic services that were promised at the time of booking.
Stayed 2 nights in May 2025

4/10 Poor

eliahu

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The hotel is a construction site, full of dust.
Stayed 3 nights in May 2025

4/10 Poor

Luz

Liked: Room comfort
Disliked: Property conditions & facilities
Should have been closed during renovations because it wasn’t safe and the elevators were very dirty
Stayed 1 night in May 2025