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Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

2.5 star property
Hotel with free breakfast, steps from Market Arcade Building

Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

1 bedroom, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby sitting area
Business centre
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is AU$161
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
601 Main St, Buffalo, NY, 14203
  • Place, Shea's Performing Arts Center
    ‪2 min walk‬
  • Place, Buffalo Niagara Convention Center
    ‪5 min walk‬
  • Place, Niagara Square
    ‪6 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Buffalo

At Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG you'll be within steps of Buffalo Music Hall of Fame and Market Arcade Building. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. .Sights within a short walk of this Downtown Buffalo hotel include CEPA Gallery and Buffalo Visitor Center.

What's nearby

  • Chippewa District - 1 min walk - 0.0 km
  • Shea's Performing Arts Center - 2 min walk - 0.2 km
  • Fountain Plaza - 2 min walk - 0.2 km
  • Buffalo Niagara Convention Center - 5 min walk - 0.5 km
  • Niagara Square - 6 min walk - 0.6 km

Getting around

  • Fountain Plaza Station - 1 min walk
  • Buffalo-Exchange Street Station - 18 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 21 min drive

Restaurants

  • ‪Bada Bing - ‬2 min walk
  • ‪Big Ditch Brewing Company - ‬4 min walk
  • ‪Lucky Day Whiskey Bar - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tap House Pub & Grill - ‬4 min walk

About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Hotel with free breakfast, steps from Market Arcade Building
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG.

This Buffalo hotel is smoke free.

  • 146 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG offers 146 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 16.00 per day (500 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel
Comfort Suites Hotel Downtown
Comfort Suites Downtown Hotel Buffalo
Comfort Suites Downtown Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Holiday Inn Express Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown Medical CTR
Holiday Inn Express Suites Buffalo Downtown Medical CTR by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG?

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG on 11 Feb 2026 start from AU$161.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG?

The closest beach to Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG is Beaver Island Beach (10 km).

Is Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG is a hit with families.

Does Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG?

No, Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Aziz

Room was noisy.
Stayed 1 night in Oct 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
There was no room. This is ridiculous. The hotel claimed that they walked us to another hotel, which was 15 miles away. When we got to that hotel, they apologized and said they told your hotel that they had called them six hours beforehand saying they had no rooms and they couldn’t walk people to their hotel This is absolutely ridiculous considering I’ve already been charged and I’m gonna pay for two hotel rooms that I couldn’t possibly get into Instead of just taking my feedback and discussing it at some meeting, can you please rectify this and give me my money back for Christ sakes
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Staff & service
The staff, especially B.W. was wonderful and went above and beyond to see to our needs!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary Kramer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was phenomenal
Stayed 2 nights in Aug 2025

10/10 Excellent

cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 5 nights in Oct 2025

6/10 Okay

Brad

Staff bey nice, especially BW! Had a
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was warming and friendly!
Stayed 1 night in Oct 2025

6/10 Okay

Donn

Stayed 1 night in Oct 2025

2/10 Terrible

Marco

Stayed 2 nights in Oct 2025

6/10 Okay

Amber

Disliked: Staff & service

Great Stay with the Exception of 1 Front Desk girl

Overall, our stay was good — the hotel itself was clean, comfortable, and well-kept. The breakfast was great, and every staff member we interacted with during our four-day stay was friendly and professional… except for the experience when we first arrived. We got to the hotel about an hour before check-in because we were heading to a football game. The woman behind the front desk told us we’d have to wait the hour, which I understood, but when I asked to use the bathroom to get changed, her attitude was rude and dismissive. She spoke under her breath about me, and when I asked what she said, she got defensive and told me she “wasn’t talking to me.” She also told me they “don’t check bags,” but I could “just leave them there,” which didn’t feel secure or professional. She wasn’t in uniform or wearing a name tag and seemed more like she was hanging out than working. Thankfully, we never saw her again, and everyone else at the hotel was wonderful. Still, that first encounter really set a bad tone for the start of our trip.
Stayed 3 nights in Oct 2025

4/10 Poor

Diana

Business traveller
Nice rooms Did not have breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Mia

Stayed 1 night in Oct 2025

10/10 Excellent

Merry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our stay an excellent experience. They were fantastic. The room was very large and comfortable. All in all, a very good experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff, good breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good Location and hearty breakfast included

Very good location, staff was friendly and helpful and a pretty substantial breakfast offering which remained decently stocked even nearing the end of service time. Room was large and comfortable. Hotel itself seems a bit aged , but suited all of our needs for a family gathering and was appropriate for the price we paid.
Stayed 3 nights in Oct 2025

8/10 Good

Phillip

Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Night staff was super friendly and welcoming! Rooms are spacious and comfortable
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel canceled our reservations at 6 pm the night of which left us with no downtown options in Buffalo. They were overbooked. They moved 14 guests to a location outside of downtown which moved all of our plans. Hotel office blamed us for not getting there at 3 pm to confirm room. We had our bags in their office at 1 pm. It was the craziest experience. Hotel didn’t seem to be in great condition and would never trust myself to stay there again knowing what they did to multiple guest who all felt stranded and confused how they would let this happened sold out or not.
Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
A good central location to get around town and close to the RallyBus pickup point for Bills games. Very close to metro station to travel (free) down to KeyBank Arena for Sabres games. Complimentary breakfast is fine for what it is. There is a good coffee place (over winter coffee) around the block for those who are after a real coffee. Staff are friendly and rooms very clean with daily service. Rooms are a good size with separate bedroom. If traveling as family with kids, would consider Niagara Falls as a more suitable location vs. Downtown if you are only visiting for Bills game.
Stayed 3 nights in Sep 2025

6/10 Okay

Eugenio

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big suite comfy & well designed. Close in. Easy access to Theater District and all down Main to Canalside. Hreat comvention-going spoi. Plemty of room to store bikes in room. Good breakfast, same offerings every day
Stayed 5 nights in Sep 2025