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The Charles Hotel

4.0 star property

Photo gallery for The Charles Hotel

3 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video
Exterior
Staircase
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$762
includes taxes & fees
20 Mar - 21 Mar

Explore the area

View map
One Bennett Street, Cambridge, MA, 02138
  • Place, Harvard University
    ‪3 min walk‬
  • Place, Harvard Square
    ‪5 min walk‬
  • Place, Massachusetts Hall
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(81 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(44 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans)

Suite (Deans)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Chancellors)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio, Kitchenette

  • Sleeps 3
  • 1 King Bed

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Fellows King Suite

1 bedroom, premium bedding, down duvets, minibar

Fellows King Suite

  • Sleeps 3

View all photos for Deluxe King Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Ada Accessible 1 King

1 bedroom, premium bedding, down duvets, minibar

Ada Accessible 1 King

  • Sleeps 3

View all photos for Deluxe Room With Two Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Ada Accessible 2 Doubles

1 bedroom, premium bedding, down duvets, minibar

Ada Accessible 2 Doubles

  • Sleeps 4

View all photos for Deans Suite

1 bedroom, premium bedding, down duvets, minibar

Deans Suite

  • Sleeps 3

View all photos for Chancellor King Suite

1 bedroom, premium bedding, down duvets, minibar

Chancellor King Suite

  • Sleeps 2

Suite, 2 Double Beds (Fellows Suite / Rollaway On Request)

  • Sleeps 4

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Howard Johnson by Wyndham Quincy/Boston

Wollaston
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.9 out of 5, Good, 1,000 reviews
The price is AU$164
includes taxes & fees
15 Mar - 16 Mar
Howard Johnson by Wyndham Quincy/Boston

About the area

Cambridge

A luxury stay in the heart of Cambridge awaits you at The Charles Hotel. You'll be 0.2 km (0.1 mi) from Harvard University and 4.2 km (2.6 mi) from Fenway Park. Highlights at this boutique hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Henrietta's Table, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Noir Bar is the hotel's own cocktail bar, serving drinks along with light fare. 17997 square feet (1672 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this 4-property class West Cambridge hotel, you'll be 4.7 km (2.9 mi) from Hynes Convention Center and 4.9 km (3 mi) from Boston Symphony Hall.

What's nearby

  • Harvard University - 3 min walk - 0.3 km
  • Harvard Square - 5 min walk - 0.5 km
  • Massachusetts Hall - 5 min walk - 0.5 km
  • Boston Calling Music Festival - 11 min walk - 1.0 km
  • Mount Auburn Hospital - 13 min walk - 1.1 km

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Tasty Burger - ‬3 min walk
  • ‪Henrietta's Table - ‬3 min walk
  • ‪Dunkin' - ‬2 min walk

About this property

The Charles Hotel

The Charles Hotel offers its guests a full-service spa, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury The Charles Hotel. For a fee, parking is available.

This 4-star Cambridge hotel is smoke free.

  • 303 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Charles Hotel offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 50 per day; includes in/out privileges)
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults and USD 10 to 40 for children
  • Covered self-parking fee: USD 50 per day (in/out privileges)
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015240490. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

What is the cancellation policy at The Charles Hotel?

The Charles Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charles Hotel?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on 20 Mar 2026 start from AU$762, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Charles Hotel?

Yep, The Charles Hotel has a covered self car park with in/out privileges for USD 50 per day. A self car park is also available, for a fee.

Are there any beaches close to The Charles Hotel?

The closest beach to The Charles Hotel is Revere Beach (11.4 km).

Is there a spa on site at The Charles Hotel?

Yep, there is an onsite spa at The Charles Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

What luxury perks are available at The Charles Hotel?

The Charles Hotel features a full-service spa, 3 restaurants and 3 bars. All guestrooms come with deep soaking tubs and premium bedding.

What makes The Charles Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Charles Hotel.

Is The Charles Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Charles Hotel is a hit with families.

Are there hot tubs in the rooms at The Charles Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does The Charles Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at The Charles Hotel?

No, The Charles Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Charles Hotel?

Yep, you can grab a meal at The Charles Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Charles Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Charles Hotel?

Cats and dogs are welcome at The Charles Hotel, with dog exercise areas on offer. Just so you know, there's a limit of one pet.

The Charles Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1004 reviews
Rating 8 - Good. 142 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love the Charles Hotel. From its helpful and friendly staff, spotless and well appointed rooms, and excellent on-site restaurants. It is the perfect place for a winter getaway.
Stayed 1 night in Dec 2025

10/10 Excellent

Jimmy, ORFORD

Stayed 1 night in Dec 2025

10/10 Excellent

Kendric

Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Yujin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every aspect was wonderful! The rooms was spotless and cozy, food in restaraunt was exceptional and staff could not have been more accommodating!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kim

Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Lloyd Harbor

Stayed 2 nights in Aug 2025

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Everyone was unusually helpful and cheerful. Room was lovely and very clean. Location perfect.
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie, San Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked a room from Thursday-Sunday and my husband was already staying there for a business trip. I had already reported that we did not have a satisfactory check-in situation or room assignment, but nobody responded to that, and we were still there. I had asked the front desk for extra pillows in one room and we didn’t get them. My husband’s room didn’t get cleaned one day and when we called at 2pm to ask for housekeeping, they waited two hours to come, by which time we were already done with our day and back in our room. The parking fees are ridiculous (and I live in California and am used to high prices), the beds are poor quality mattresses that have a topper to make them feel more luxurious, but are not helpful in covering the uncomfortable mattress quality. Hurt my back. Also when they say “double beds” they are serious, not queen beds, but full-size. Not really comfortable for two teenagers to sleep together. The bath doesn’t drain either. Had this same problem with my husband’s room too. The restaurant staff is wonderful though and we had a delicious meal at Thanksgiving. I usually get some type of upgrade or benefit since I’m an Expedia Platinum member and nothing was provided. First time that has ever happened to me in years of booking through Expedia. My husband has stayed at The Charles before, due to frequent business trips to Boston but is considering not returning. Very disappointed in this stay, and the poor service.
Stayed 3 nights in Nov 2025

10/10 Excellent

John C, Medford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly, helpful staff!
Stayed 8 nights in Nov 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff is nice and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Great room! Great hotel! Great staff! Great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Stayed 2 nights in Nov 2025

10/10 Excellent

Eleni

Stayed 1 night in Nov 2025

8/10 Good

Carter

Stayed 1 night in Nov 2025

10/10 Excellent

Karla Hollencamp, Lebanon

Liked: Cleanliness, property conditions & facilities
Everything was great EXCEPT your internet listing said you had a pool and we found it had been closed since Covid
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, restaurants and bars, atmosphere was beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great location, nice staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room had a beautiful, well-thought-out layout. Very functional and comfortable. Everything was perfect, including the hotel’s ideal location.
Stayed 3 nights in Nov 2025

8/10 Good

Tom

Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great, from the soaking tub & bath products to the room service and staff. Would stay again!
Stayed 2 nights in Nov 2025