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The Charles Hotel

4.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for The Charles Hotel

3 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video
Staircase
Exterior
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$514
includes taxes & fees
11 Jan - 12 Jan

Explore the area

View map
One Bennett Street, Cambridge, MA, 02138
  • Place, Harvard University
    ‪3 min walk‬
  • Place, American Repertory Theater
    ‪5 min walk‬
  • Place, Harvard Square
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(79 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(43 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans)

Suite (Deans)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Chancellors)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Studio, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Fellows King Suite

1 bedroom, premium bedding, down duvets, minibar

Fellows King Suite

  • Sleeps 3

View all photos for Deluxe King Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Ada Accessible 1 King

1 bedroom, premium bedding, down duvets, minibar

Ada Accessible 1 King

  • Sleeps 3

View all photos for Deluxe Room With Two Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Ada Accessible 2 Doubles

1 bedroom, premium bedding, down duvets, minibar

Ada Accessible 2 Doubles

  • Sleeps 4

View all photos for Deans Suite

1 bedroom, premium bedding, down duvets, minibar

Deans Suite

  • Sleeps 3

View all photos for Chancellor King Suite

1 bedroom, premium bedding, down duvets, minibar

Chancellor King Suite

  • Sleeps 2

Suite, 2 Double Beds (Fellows Suite / Rollaway On Request)

  • Sleeps 4

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About the area

Cambridge

A luxury stay in the heart of Cambridge awaits you at The Charles Hotel. You'll be 0.2 km (0.1 mi) from Harvard University and 4.3 km (2.7 mi) from Fenway Park. Highlights at this boutique hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Henrietta's Table, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Noir Bar is the hotel's own cocktail bar, serving drinks along with light fare. 17997 square feet (1672 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this 4-property class West Cambridge hotel, you'll be 4.7 km (2.9 mi) from Hynes Convention Center and 4.9 km (3 mi) from Boston Symphony Hall.

What's nearby

  • Harvard University - 3 min walk - 0.3 km
  • American Repertory Theater - 5 min walk - 0.5 km
  • Harvard Square - 5 min walk - 0.5 km
  • Harvard Law School - 10 min walk - 0.8 km
  • Boston Calling Music Festival - 11 min walk - 1.0 km

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 24 min drive

Restaurants

  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Henrietta's Table - ‬2 min walk
  • ‪Flour Bakery + Cafe - ‬2 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

The Charles Hotel

Luxury hotel with 3 restaurants and full-service spa
The Charles Hotel offers its guests a full-service spa, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury The Charles Hotel. For a fee, parking is available.

This 4-star Cambridge hotel is smoke free.

  • 303 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Charles Hotel offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 60 per day; includes in/out privileges)
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults and USD 10 to 40 for children
  • Covered self-parking fee: USD 60.00 per day (in/out privileges)
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015240490. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

What is the cancellation policy at The Charles Hotel?

The Charles Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charles Hotel?

As of 8 Jan 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on 11 Jan 2026 start from AU$513.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Charles Hotel?

Yep, The Charles Hotel has a covered self car park with in/out privileges for USD 60.00 per day. A self car park is also available, for a fee.

Are there any beaches close to The Charles Hotel?

The closest beach to The Charles Hotel is Revere Beach (11.5 km).

Is there a spa on site at The Charles Hotel?

Yep, there is an onsite spa at The Charles Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

What luxury perks are available at The Charles Hotel?

The Charles Hotel features a full-service spa, 3 restaurants and 3 bars. All guestrooms come with deep soaking tubs and premium bedding.

What makes The Charles Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Charles Hotel.

Is The Charles Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Charles Hotel is a hit with families.

Are there hot tubs in the rooms at The Charles Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does The Charles Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at The Charles Hotel?

No, The Charles Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Charles Hotel?

Yep, you can grab a meal at The Charles Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Charles Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Charles Hotel?

Cats and dogs are welcome at The Charles Hotel, with dog exercise areas on offer. Just so you know, there's a limit of one pet.

The Charles Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1001 reviews
Rating 8 - Good. 142 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

brett

Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming place, with a great location within Cambridge. I will definitely stay here again in the future!
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
A hotel of this calibre should have an in room fridge. I missed having cold water the whole time. I know you can call for ice, but that is not convenient. Also, the A/C did not ever catch up to what I set it to. Front desk should warn guests about the conserving power switch at the room door. Wasted a lot of our time trying to figure this out and would take 1 second to explain! Other than that, beautiful hotel and quiet room!
Stayed 2 nights in Oct 2025

6/10 Okay

Takeshi

Business traveller
Liked: Cleanliness
I had lost my suit pants ($1000 suit). It is still missing. It is my working business suit and I find this very inconvenient. It’s not about money but trust in the service in the hotel. I have not heard any news for one week now. My wife and I are very disappointed. I was there as a panelist for international Conference on War on Vietnam—I am a disabled and decorated Vietnam. Tak & Carolyn Furumoto 10/1 to 10/5 stay in Rm 819
Stayed 3 nights in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and really comfy beds!
Stayed 4 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff, clean room. Thanks Sumit. You have a great team.
Stayed 1 night in Oct 2025

10/10 Excellent

Areen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2025

10/10 Excellent

Sidika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Charles. Initially, they gave me a connecting room. In the adjacent room, apparently there was a dog as he barked frequently. I asked especially for a quiet room and was really upset that i was put in a room next to a barking dog. Then, I called them and they immediately moved me a much quieter room. From there on, the stay was smooth and enjoyable. Thanks.
Stayed 2 nights in Aug 2025

4/10 Poor

Shrenik

Stayed 1 night in Sep 2025

10/10 Excellent

Ruo Hui, Surrey

Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Stayed 2 nights in Oct 2025

6/10 Okay

Sean

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was a mouse in our room. Our room was next to a concert hall. It was so loud that we had to go downstairs until they were finished.
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Richmond

Stayed 2 nights in Oct 2025

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and stylish, very quiet area but a short walk and or uber from EVERYTHING. 20 min uber to the north end
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were attentive and professional. Restaurants had plenty of food choices and wait staff was great.
Stayed 3 nights in Oct 2025

8/10 Good

Walter

Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah Anne

Stayed 1 night in Sep 2025

10/10 Excellent

Ian, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant options within walking distance
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit and enjoy Harvard Square
Stayed 1 night in Sep 2025

10/10 Excellent

One Jea

Stayed 2 nights in Oct 2025

10/10 Excellent

Yaroslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a wonderful place to relax.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

Kamryn

Stayed 1 night in Oct 2025