4/10 Poor
George
28 Feb 2024
Disliked: Property conditions & facilities
Found Dead Rodent in Toilet
Requested the only handicap accessible room at the hotel. Upon entering the room's bathroom, I found a DEAD RODENT floating in the toilet !!! Front desk clerk apologized and changed my room. Unfortunately the new new room was not handicap accessible and I was unable to take a shower during my stay as I was not able to safely use the shower. I will be contacting the Maryland Health Department and Maryland Consumer Protection Agency. Finding a DEAD RODENT (MOUSE) in the toilet in the hotel room is ABSOLUTELY NOT ACCEPTABLE !!! Having to deal with a rodent infestation in the hotel is absolutely disgusting, unhygienic and revolting. I have stayed in hotels all over the United States and Europe and have never had to deal with such a disgusting scenario ever - until this stay! (See picture)
George
Stayed 3 nights in Feb 2024