Renaissance Baltimore Harborplace Hotel

4.0 star property
Hotel with a restaurant, a short walk to National Aquarium in Baltimore

Photo gallery for Renaissance Baltimore Harborplace Hotel

Reception
Premium bedding, pillow-top beds, in-room safe, desk
Serves lunch and dinner
Banquet hall
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
The current price is AU$275
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
202 E Pratt St, Baltimore, MD, 21202
  • National Aquarium in Baltimore
    ‪3 min walk‬
  • Baltimore Inner Harbor Marina
    ‪11 min walk‬
  • Oriole Park at Camden Yards
    ‪13 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪16 min drive‬

Room options

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Harbour View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(178 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Harbour View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Harbour View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 1 King, Partial Harbor View

8.2 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(202 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Baltimore

Renaissance Baltimore Harborplace Hotel puts you in the heart of Baltimore, within just a 10-minute stroll of popular attractions like National Aquarium in Baltimore and CFG Bank Arena. Highlights at this hotel include a restaurant and a bar/lounge. .The restaurant, Watertable, serves American cuisine and is open for breakfast, lunch and dinner. Watertable Lounge is the hotel's own bar, serving drinks along with lunch and dinner. 27548 square feet (2559 square metres) of event facilities include 21 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Continental breakfast is available daily between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Inner Harbor hotel, attractions include Baltimore Inner Harbor Marina and Oriole Park at Camden Yards.

What's nearby

  • National Aquarium in Baltimore - 3 min walk - 0.3 km
  • Baltimore Convention Center - 6 min walk - 0.6 km
  • Baltimore Inner Harbor Marina - 11 min walk - 1.0 km
  • Oriole Park at Camden Yards - 13 min walk - 1.1 km
  • M&T Bank Stadium - 19 min walk - 1.6 km

Getting around

  • West Baltimore Station - 5 min drive
  • Convention Center Station - 9 min walk
  • Baltimore Washington International Airport (BWI) - 19 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Renaissance Baltimore Harborplace Hotel Lobby - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Renaissance Baltimore Harborplace Hotel

Hotel with a restaurant, a short walk to National Aquarium in Baltimore
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 21 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 27548 square feet (2559 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Baltimore Harborplace Hotel. For a fee, parking is available.

This 4-star Baltimore hotel is smoke free.

  • 1 building
  • 622 guestrooms or units
  • 12 levels
  • 27548 sq ft of conference space
  • 2559 sq. m of conference space
  • Built in 1988
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Renaissance Baltimore Harborplace Hotel offers 622 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Filipino, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ground Floor Cafe&Bar
  • Watertable
  • Watertable Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21 meeting rooms
  • 27,548 square feet of conference space
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 14.95 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baltimore Harborplace Hotel
Baltimore Harborplace Renaissance
Hotel Renaissance Baltimore Harborplace
Renaissance Baltimore Harborplace
Renaissance Baltimore Harborplace Hotel
Renaissance Hotel Baltimore Harborplace
Baltimore Renaissance
Renaissance Baltimore
Renaissance Baltimore Harborplace Hotel Hotel
Renaissance Baltimore Harborplace Hotel Baltimore
Renaissance Baltimore Harborplace Hotel Hotel Baltimore

Frequently asked questions

What is the cancellation policy at Renaissance Baltimore Harborplace Hotel?

Renaissance Baltimore Harborplace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Baltimore Harborplace Hotel?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Renaissance Baltimore Harborplace Hotel on 28 Aug 2025 start from AU$274.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Baltimore Harborplace Hotel?

Yep, Renaissance Baltimore Harborplace Hotel has a covered self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Renaissance Baltimore Harborplace Hotel?

The closest beach to Renaissance Baltimore Harborplace Hotel is Rocky Point Park and Beach (18.2 km).

What makes Renaissance Baltimore Harborplace Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Baltimore Harborplace Hotel.

Is Renaissance Baltimore Harborplace Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Baltimore Harborplace Hotel is a hit with families.

Does Renaissance Baltimore Harborplace Hotel serve breakfast?

Yep, continental breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Renaissance Baltimore Harborplace Hotel?

No, Renaissance Baltimore Harborplace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Baltimore Harborplace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Baltimore Harborplace Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Renaissance Baltimore Harborplace Hotel?

Dogs are welcome at Renaissance Baltimore Harborplace Hotel, with food and water bowls on offer.

Renaissance Baltimore Harborplace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1385 out of 2294 reviews
Rating 8 - Good. 450 out of 2294 reviews
Rating 6 - Okay. 207 out of 2294 reviews
Rating 4 - Poor. 117 out of 2294 reviews
Rating 2 - Terrible. 135 out of 2294 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alfonzo

Travelled with partner
Liked: Cleanliness, staff & service
Nice. No room service. No valet parking.
Stayed 2 nights in May 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
It seems the hotel was fully booked and we got the last room (built for someone with special needs). Toilet did not flush - and clearly was not flushing when housekeeping cleaned because it was still full of what I hope was a cleaning fluid. Engineering sent someone up with a plunger (after I was told no, we could not change rooms). Also, a light bulb was out in the bathroom. The bed makes a lot of noise just turning over or getting in and out of it. My husband did like being able to see the tv from the flush-it- three times and pray toilet. He also had a lovely walk by the water Sunday morning.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness
Breakfast way too expensive
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

6/10 Okay

thomas

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Don't go here

Great location so we booked it however I will not stay again. Very busy hosting several proms over the weekend- the young adults were loud and disruptive. As a result of the additional people the hotel staff could not keep up with the cleaning. Trash in the elevators, vomit in the bathroom and the lobby area had dirty tables with cups and napkins all over the place. The las t and worst thing- upon check in no one explains you must pay ahead for parking or get fined 15 mins after check in. There are signs but I did not think it was meant for guests staying overnight I thought it meant for guests using the facilities like the prom or dinner. Well upon check out I noticed I was not charged for parking and when I went to get my car I had a ticket with a $65.00 fine in addition to the parking fee. My fault however lazy, complacent staff can't explain this a check in? Too much money for too little to offer. Baltimore has much better places than this.
Stayed 2 nights in May 2025

8/10 Good

Gamal

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Nice

The stay was ok. Not what I was expecting from the picture. lol
Stayed 2 nights in May 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Very helpful and friendly staff. Great stay
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not sure if i would return

Checking in was not as smooth as expected unlike other renaissance hotels that i stayed in. I can hardly understand the desk agent. Paying for hotel Parking was confusing as it is not accepting payments. Front desk agent was helpful. Valet was informative. Noise can be loudly heard from both outside the room and the hallway.
Stayed 1 night in May 2025

10/10 Excellent

DJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic.
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities
Enjoyed area for food and shopping
Stayed 2 nights in May 2025

10/10 Excellent

Twana

Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service
The cleanliness was amazing. We had a wonderful view from my room overlooking the harbor.
Stayed 1 night in May 2025

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Geneen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would gladly come again, and definitely recommend to any one coming to Baltimore City.
Stayed 1 night in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Apr 2025

10/10 Excellent

Kweisi

Stayed 1 night in May 2025

10/10 Excellent

Brianna

Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome im definitely staying here if another concert is in this area lolol
Stayed 2 nights in May 2025

2/10 Terrible

Shanika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

The stay from start to finish was horrible. The front desk was rude, parking was horrible, breakfast wasn’t offered after I paid for it and the pool was disgusting
Stayed 1 night in May 2025

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Sometimes one member of staff really holds the candle and Derrick was that person. Interested in everyone on the floor and always moving around being helpful. The hotel was simple and okay. The guest room was clean but the common areas were not and the furniture definitely needs a refresh. Sunday night with one bar tender and he was slammed. Twenty minutes to get a drink. Breakfast was a great disappointment. Avocado and tomato bruschetta where they listed a toasted baguette on the menu was actually two pieces of toasted bread with avocado (not fresh and very lemony) spread across it with one slice of a beef tomato and a very fried egg. The toast went soggy and it was just wrong. Cream was given for cups of tea instead of milk. The buffet breakfast lacked vegetables and everything was cold. The guest bathroom lacked useful amenities e.g. liquid hand soap, body moisturizer, makeup remover flannel and a toilet roll holder that was fully fixed to the wall. The toilet roll holder was also 135 degrees to the right (a good body twist away). The property really needs LOVE. There's an outdoor area that is just dead plants with a bit of rubbish.
Stayed 2 nights in May 2025

10/10 Excellent

Armani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small problem with our room (smokers don't listen and smell up the room for everyone else). We were moved immediately and they even gave us free breakfast. The pool area was really nice and you can't beat the location, there are a few fine dining restaurants in walking distance and the restaurant on site has a BEAUTIFUL view with lots of food options. If your headed to Baltimore this is a great option.
Stayed 1 night in May 2025