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citizenM Austin Downtown

Property class: 4

Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
Interior
Gym
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$224
includes taxes & fees
25 May - 26 May

Explore the area

View map
617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

CitizenM Austin Downtown puts you in the heart of Austin, steps from Sixth Street and within a 10-minute stroll of Moody Theater. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own bar. Business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 15-minute walk of this 4-property class Downtown Austin hotel, attractions include Lady Bird Lake and Texas State Capitol.

What's nearby

  • Paramount Theatre - 2 min walk - 0.2 km
  • Sixth Street - 2 min walk - 0.2 km
  • Texas State Capitol - 7 min walk - 0.6 km
  • Moody Theater - 7 min walk - 0.6 km
  • Lady Bird Lake - 8 min walk - 0.8 km

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 11 min walk
  • Austin-Bergstrom International Airport (AUS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪The Iron Bear - ‬3 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk
  • ‪Velvet Taco - ‬3 min walk
  • ‪Royal Blue Grocery - ‬2 min walk

About this property

citizenM Austin Downtown

CitizenM Austin Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star Austin hotel is smoke free.

  • 344 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM Austin Downtown offers 344 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government‑issued ID card at check‑in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

Frequently asked questions

What is the cancellation policy at citizenM Austin Downtown?

CitizenM Austin Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Austin Downtown?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at citizenM Austin Downtown on 25 May 2026 start from AU$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Austin Downtown have a pool?

CitizenM Austin Downtown has an outdoor pool. The pool is open 9:00 AM to 8:30 PM.

What makes citizenM Austin Downtown a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Austin Downtown.

Does citizenM Austin Downtown serve breakfast?

Sure does, buffet breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at citizenM Austin Downtown?

No, citizenM Austin Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Austin Downtown?

Yep, you can grab a meal at citizenM Austin Downtown's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM Austin Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Austin Downtown?

No, pets are not allowed.

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1747 out of 2505 reviews
Rating 8 - Good. 370 out of 2505 reviews
Rating 6 - Okay. 183 out of 2505 reviews
Rating 4 - Poor. 99 out of 2505 reviews
Rating 2 - Terrible. 106 out of 2505 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Casey

Stayed 3 nights in Jan 2026

10/10 Excellent

Aaliyah

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Jan 2026

10/10 Excellent

Pedro, Las Cruces

Stayed 4 nights in Jan 2026

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean / comfy room, friendly staff, great location. Only downside is the lack of parking, I had success with the Indeed Tower, booked through SpotHero. Bonus that I was unaware of is the heated pool, even in the winter! Would definitely stay here again.
Stayed 2 nights in Jan 2026

8/10 Good

Gidon

Stayed 3 nights in Jan 2026

10/10 Excellent

frank, San Antonio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Interesting hotel …very new age so to speak … fun and high quality …. iPad in room controls everything. It does not have room service but with door dash and Uber Eats …. Works just fine. Enjoyed stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Aurelija

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and amazing hotel , super modern
Stayed 2 nights in Jan 2026

10/10 Excellent

Krystle

Stayed 4 nights in Jan 2026

10/10 Excellent

Isabella Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean, cool atmosphere, & great spot just outside the busy area of Austin
Stayed 3 nights in Dec 2025

10/10 Excellent

Noe

Stayed 2 nights in Jan 2026

10/10 Excellent

payton

Liked: Cleanliness, staff & service, amenities
Had an issue with our initial room and they put us in a new one immediately and it was a great time
Stayed 3 nights in Jan 2026

8/10 Good

Cristina

Stayed 2 nights in Jan 2026

8/10 Good

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean room on the smaller side, find your own parking
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I really enjoyed the stay had so much fun
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, standard setup for this hotel. A bit on the pricey side for the size of the room. Also, for self checkin, they made me still show ID and CC. That felt duplicative. And then when it shows you the room number, the only way to keep it is to take a picture- it can't even text you or email you your info? That feels weird since it's such a tech-savvy hotel otherwise. Also, they charge for EVERYTHING which feels a bit much. Some amenities like a bottle of water or a light breakfast or even free coffee might be nice considering hotels half the cost would do at least that. And charging for a late checkout is insane.
Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff so kind , easy check in a check out . Room spotless clean , loved the room and view out of this world thank you Citizen M
Stayed 2 nights in Jan 2026

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great during check in and out and during the stay however room space is small along with a weird shower and bathroom setup
Stayed 3 nights in Jan 2026

4/10 Poor

Niah

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 4 nights in Jan 2026

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was super easy. The room was perfect. Loved the vibe. Would absolutely come stay again if in Austin. Super close to everything downtown. Easy to use the public transit system!! Room was clean, staff was helpful.
Stayed 1 night in Jan 2026

8/10 Good

Logan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and attentive to our needs, our only complaint is we couldnt figure out the elevator at first and rode for a few floors. Will be back!
Stayed 1 night in Dec 2025

10/10 Excellent

julia

Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026