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Island Shangri-La, Hong Kong

5.0 star property
Luxury hotel connected to a shopping centre in Hong Kong Island with 6 restaurants

Photo gallery for Island Shangri-La, Hong Kong

Exterior
Creator video
6 restaurants, breakfast, lunch, dinner served; international cuisine
Family Suite (Hong Kong Wonders Themed) | City view
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Bar
The current price is AU$579
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Pacific Place, Supreme Court Road, Central, Hong Kong
  • Place, Pacific Place
    ‪1 min walk‬
  • Place, Hong Kong Park
    ‪1 min walk‬
  • Place, The Peak Tram
    ‪6 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Peak View King

Deluxe Peak View King

Deluxe Peak View King

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Peak View Twin

Deluxe Peak View Twin

Deluxe Peak View Twin

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour View King

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bath and shower
Private bathroom
  • 41 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bath and shower
Private bathroom
  • 41 sq m
  • Harbour view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite King

Executive Suite King | Living area

Executive Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 82 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Harbour View Suite King

Harbour View Suite King

Harbour View Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 88 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, Harbour View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Horizon - Peak View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed (Grand - Peak View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Grand - Peak View)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Rainfall showerhead
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Rainfall showerhead
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Harbour View (Grand)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bath and shower
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Single Beds, Harbour View (Grand)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bath and shower
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | View from room

Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Harbour View

Premier Suite, 1 King Bed, Harbour View | View from room

Premier Suite, 1 King Bed, Harbour View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 88 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Fishermans Cove)

Beach/ocean view

Room, 1 King Bed (Fishermans Cove)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Hong Kong Wonders Themed)

Hair dryer, bathrobes, slippers, towels

Family Suite (Hong Kong Wonders Themed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 88 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed) | City view

Family Suite (Campervan Haven Themed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About the area

Hong Kong Island

Island Shangri-La, Hong Kong puts you in the heart of Hong Kong Island, connected to a shopping centre and within a 20-minute stroll of popular places like Lan Kwai Fong and Hong Kong Convention and Exhibition Centre. Highlights at this luxury hotel include 6 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and thalassotherapy. The fine-dining restaurant, Restaurant Petrus, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and gym. Business amenities include a meeting room, a conference centre, and limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this Central & Western District hotel include Soho and Victoria Harbour.

What's nearby

  • Pacific Place - 1 min walk - 0.0 km
  • Hong Kong Park - 1 min walk - 0.1 km
  • The Peak Tram - 6 min walk - 0.6 km
  • Lan Kwai Fong - 11 min walk - 1.0 km
  • Hong Kong Convention and Exhibition Centre - 15 min walk - 1.3 km

Getting around

  • Cotton Tree Drive Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 6 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

Restaurants

  • ‪Executive Lounge - ‬1 min walk
  • ‪Summer Palace 夏宮 - ‬1 min walk
  • ‪Garden Café - ‬1 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Shiro 白鮨 - ‬5 min walk

About this property

Island Shangri-La, Hong Kong

Luxury hotel connected to a shopping centre in Hong Kong Island with 6 restaurants
Island Shangri-La, Hong Kong offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 6 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Island Shangri-La, Hong Kong. Parking is available for a fee.

This Hong Kong Island hotel is smoke free.

  • 544 guestrooms or units
  • 22 levels
  • 6 dining venues
  • 2 coffee shops
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Island Shangri-La, Hong Kong offers 544 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 700 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 398 for adults and HKD 398 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge

Restaurants on site

  • cafe TOO
  • Lobster Bar and Grill
  • Nadaman
  • Restaurant Petrus
  • Summer Palace

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Thalassotherapy

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Lift

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Due to renovations, swimming pool and Ming Pavilion is not available from September 2, 2024 to September 8. 2024.
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 660.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 398 for adults and from HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Island Shangri-La, Hong Kong?

Island Shangri-La, Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Island Shangri-La, Hong Kong?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Island Shangri-La, Hong Kong on 21 Nov 2025 start from AU$579.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Island Shangri-La, Hong Kong?

Yep, Island Shangri-La, Hong Kong has valet parking for HKD 700 per night.

Are there any beaches close to Island Shangri-La, Hong Kong?

The closest beach to Island Shangri-La, Hong Kong is Hung Hom Promenade (3.5 km).

Is there a spa on site at Island Shangri-La, Hong Kong?

Yep, there is an onsite spa at Island Shangri-La, Hong Kong. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Island Shangri-La, Hong Kong have a pool?

Island Shangri-La, Hong Kong has an outdoor pool.

What luxury perks are available at Island Shangri-La, Hong Kong?

Island Shangri-La, Hong Kong features a full-service spa, an outdoor pool and 6 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Island Shangri-La, Hong Kong a romantic place to stay?

A Michelin-starred restaurant and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Island Shangri-La, Hong Kong.

Is Island Shangri-La, Hong Kong family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Island Shangri-La, Hong Kong is a hit with families.

Does Island Shangri-La, Hong Kong serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Island Shangri-La, Hong Kong?

No, Island Shangri-La, Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Island Shangri-La, Hong Kong?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Island Shangri-La, Hong Kong?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Island Shangri-La, Hong Kong?

No, only service animals are allowed.

Reviews

Island Shangri-La, Hong Kong Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 719 out of 976 reviews
Rating 8 - Good. 188 out of 976 reviews
Rating 6 - Okay. 39 out of 976 reviews
Rating 4 - Poor. 19 out of 976 reviews
Rating 2 - Terrible. 11 out of 976 reviews

Reviews

6/10 Okay

DONGCHENG

the check-in time is too late
Stayed 1 night in Jul 2025

10/10 Excellent

Sern

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2025

10/10 Excellent

bethany kate minerva

Travelled with partner
Liked: Amenities
The hotel was immaculate. The staff incredibly attentive. Easy to move around between the mall and hotel. The only negative was that food in the hotel was extremely overpriced.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay in, one of the best. The newly renovated rooms are perfect for a sound nights sleep. I loved the extra refrigerator draw to put non bar purchases. Nicole who checked us in provided wonderful service, so friendly.The only down sides were waiting for elevators and the line to get in for breakfast buffet in the morning. I would definitely stay again.
Stayed 4 nights in Jul 2025

6/10 Okay

Joanna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is compact and ageing. Staff is a mixture of nice and not so.
Stayed 3 nights in Jun 2025

8/10 Good

Doowon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kheng Siah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

The room i stayed was recently renovated and it is clean with all the needed toiletries provided. The room has an amazing view facing the harbour. Fruits were provided in the room and ecen chocolates on a particular day! It is connected to the hotel and the MTR so it is very accessible to move around.
Stayed 8 nights in Jun 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MEI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great! The staff is professional and friendly, the room with the harbor view is gorgeous, the buffet breakfast is excellent! Definitely will recommend to anyone who want to visit Hong Kong!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy with my stay here because of the very welcoming, helpful and polite staff. The food is great too by the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was so expressed with every aspect of my stay at Island Shangri-La. First, the staff are incredibly friendly and helpful. Sam at the front desk gave me a smooth check-in, which was particularly appreciated after a very long flight to Hong Kong. Tom at the bells desk offered great advice from where to get some yummy dim sum to where to get a men's haircut close by. The room was spacious, clean, and comfortable. The shower amenities were great. The hotel has some nice restaurants too if you need a bite. The location is excellent, as it's connected to the Pacific Place mall that has lots of great shops and eateries. I would definitely, without hesitation, stay here again the next time I come to Hong Kong.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

6/10 Okay

Charles

Stayed 5 nights in May 2025

8/10 Good

duncan

Liked: Cleanliness
I like Shangrila hotels in general. This one is a bit dated. Needs a rooftop bar. Restaurants are expensive and so so. Central atrium is huge and useless. Rooms are small. Furniture and bathrooms need a redo. Lobby is poorly designed. Basically looks like a 1980’s hotel. All the more so since I just came from a cheaper suite in a brand new hotel in Macau. Night and day That said staff are pleasant and room staff are good. A pleasant stay but not very good value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Avsin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is well maintained. We had the harbour view which was fantastic. Location is very convenient, just at the Central. Only suggestion is that the staff should be more friendly. Some of the staff is not smilling and very cold.
Stayed 5 nights in May 2025

10/10 Excellent

William, Denver

Stayed 3 nights in May 2025

10/10 Excellent

Bogdan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Shangri-La never disappoints. Highly encourage a harbour view room to watch the lights in the evening and have the most stunning view to wake up to. The concierge—particularly Claude—was incredibly helpful with planning.
Stayed 4 nights in May 2025

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've stayed in
Stayed 1 night in May 2025

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room size is great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Island Shangri-la has great access to public transportation if you want to explorer Hong Kong. They are located by 2 malls so shopping and dining isn’t an issue. Summer Place was great and has a Michelin Star to prove it. Sarah Wong was wonderful when there was an issue with the blinds. She helped us move to a different room. I highly recommend Island Shangri-La
Stayed 7 nights in May 2025

10/10 Excellent

Penelope Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a superlative level of service, professionalism and attentiveness from all the staff we met, from the airport limousine service to checkout. Could not recommend highly enough.
Stayed 6 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Classical, old school luxury five star hotel in Central HK with service and prices to match especially for the drink and dining. Excellent and large outdoor pool. Recommended
Stayed 6 nights in May 2025