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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property
Art Deco hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Exterior
Reception
Bar (on property)
Interior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Housekeeping
  • Pet-friendly
The current price is AU$155
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪7 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Place, Northwest Texas Hospitals
    ‪18 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillow-top beds, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(19 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(22 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Amarillo

Holiday Inn Amarillo West Medical Center by IHG puts you in the heart of Amarillo, within a 20-minute stroll of Baptist St. Anthony's Health Care System and Westgate Mall. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Flame Bistro, serves American cuisine and is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. 3800 square feet (353 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. .Places within a 30-minute walk of this 3-property class Soncy hotel include Vibra Hospital of Amarillo and Shops At Soncy.

What's nearby

  • Westgate Mall - 7 min walk - 0.6 km
  • Baptist St. Anthony's Health Care System - 15 min walk - 1.3 km
  • Northwest Texas Hospitals - 18 min walk - 1.6 km
  • Texas Tech University Health Sciences Center - 2 min drive - 1.9 km
  • Amarillo Botanical Gardens - 2 min drive - 2.3 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 21 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Plaza - ‬13 min walk
  • ‪Dutch Bros - ‬15 min walk

About this property

Holiday Inn Amarillo West Medical Center by IHG

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
Holiday Inn Amarillo West Medical Center by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3800 square feet (353 square metres) and includes a conference centre. The business-friendly Holiday Inn Amarillo West Medical Center by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Amarillo hotel.

  • 1 building
  • 151 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3800 sq ft of conference space
  • 353 sq. m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Holiday Inn Express & Suites Amarillo West by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,881 reviews
The price is AU$197
includes taxes & fees
5 Oct - 6 Oct
Holiday Inn Express & Suites Amarillo West by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Amarillo West Medical Center by IHG?

Holiday Inn Amarillo West Medical Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Amarillo West Medical Center by IHG?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Amarillo West Medical Center by IHG on 1 Oct 2025 start from AU$154.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Amarillo West Medical Center by IHG have a pool?

Holiday Inn Amarillo West Medical Center by IHG has an indoor pool.

What makes Holiday Inn Amarillo West Medical Center by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Amarillo West Medical Center by IHG.

Is Holiday Inn Amarillo West Medical Center by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Amarillo West Medical Center by IHG is a hit with families.

Does Holiday Inn Amarillo West Medical Center by IHG serve breakfast?

You bet, cooked-to-order brekkie is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Amarillo West Medical Center by IHG?

No, Holiday Inn Amarillo West Medical Center by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Amarillo West Medical Center by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Amarillo West Medical Center by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 141 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 79 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Wedeb

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended it smelled so bad once we just entered like someone used the restroom and just left, or the cleaning didn’t use any type of cleaning products there was dirt all over the bathroom floor even the microwave has smudge of dirt stuck on the buttons and all over. We arrived really late and we just went to bed but there was so much sound outside it just made the place even more uncomfortable.
Stayed 1 night in Jun 2025

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We chose this place just for the pool & hot tub. But both were out of service. You need to post that on your website. No caffeine free coffee in the room, lobby or at breakfast. I can only have CF due to heart issues. Breakfast states full service, but not true. Also states until 10. We got there at 945 and there was no food left. Lady at desk was very rude. We will not be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Say

Travelled with family
We stay one night and the room was clean and nice.
Stayed 1 night in Jun 2025

6/10 Okay

BRANDON

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Richard

Business traveller
Disliked: Staff & service
The General Manager, a white female by the name of Carter was Highly unprofessional, her customer service is horrible, she has No Business in this type of work. If I were her Supervisor I would have Fired Her on the Spot. I had booked two days through Expedia but only one showed as being booked. The staff called and threatened to remove my personal property and place it by the front desk. When I called to figure out what had gone wrong, the General Manager named Carter answered, I then asked her some questions about what had gone wrong. This seemed to upset her and the calmer I was, the louder she got, and she became very aggressive, obnoxious and rude. Carter then yelled out, thus saying " I'm just going to check you out!" and she hung up on me. I never raised my voice at Carter, I did not use any inappropriate language, I remained professional and calm. I am a retired Texas State Trooper and was in Amarillo Tx to conduct some training for a Christian based organization. This General Manager's behavior was Highly Unacceptable for a customer-based business, and she should be FIRED! I never want to stay at this Holiday Inn Express ever again, which is: Holiday Inn West Medical Center. 8231 Amarillo Blvd, Amarillo Tx 79124. I will filing a complaint with either Corporate or the owner(s) of this Hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Doris

Overnight stay on road trip.
Stayed 1 night in Jun 2025

6/10 Okay

Tyler

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is beat up.
Stayed 1 night in Jun 2025

8/10 Good

janet

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Was expecting a outdoor area around pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean & welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

jorden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a hotel that was booked for us because they over booked our original hotel. The location was perfect and it was on scale with the Towneplace that we had originally booked. Very spacious room and luxurious amenities.
Stayed 1 night in May 2025

4/10 Poor

Jon, Sonora

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We arrived shortly after 5:00 PM and were disappointed to find that our rooms were not ready. We had to wait approximately 30 minutes before we could check in. During this time, the front desk attendant appeared disorganized and uncertain in handling check-in procedures, which added to the delay and frustration. I think this will be our last time stay at this property.
Stayed 1 night in May 2025

4/10 Poor

Bethany

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Check in for this trip wasn’t as friendly or expedient as usual. Lady at the front desk was rude. Room overall was clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Jazbleidy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

StephenShannon

Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the bar wasn't open, we were able to visit in the bar area. The staff was nice and pleasant. The bed was nice and comfy.
Stayed 2 nights in May 2025

10/10 Excellent

Angelica, Fair Oaks

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Shower faucet didn’t work properly. Needs new faucets.
Stayed 1 night in May 2025

10/10 Excellent

Ron

Travelled with group
Liked: Amenities
Nice place. Comfortable and quiet.
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hot tub closed was told they added chemicals this was at 2 in the afternoon. Was told to come back in an hour i did and front desk said maintance man was not there to open. This was so frustrating. The morning breakfast was out of a lot of supplies. In all very disappointed!
Stayed 1 night in May 2025