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4.5 out of 5

"Unfortunately we had a ground floor room which was very noisy with guests upstairs moving about. I’d definitely stay here again as it was a lovely mot ... " More

By a verified traveller on Tue 15 Jun 2021

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Hotel Description

Colonial Palms Motor Inn places you in the center of Airlie Beach, within just a 5-minute stroll of Port of Airlie and within 15 minutes of Boathaven Beach. Highlights at this motel include 2 outdoor swimming pools, a restaurant, and free continental breakfast.

All 30 rooms feature free WiFi, balconies, and TVs. Refrigerators, coffee/tea makers, and ceiling fans are also available.

The motel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub and pool loungers. Added amenities include free WiFi in public areas, spa services, and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Airlie Beach motel, you'll be 1.5 km (0.9 mi) from Airlie Beach Lagoon.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$130* Per night/room 1 Jul. - 2 Jul.

Poolside King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Queen and Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Colonial Palms Motor Inn ratings based on 232 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Colonial Palms Motor Inn

Everyone (135) Couples (52) Business (1) Family (37)
4 out of 5
Unfortunately we had a ground floor room which was very noisy with guests upstairs moving about. I’d definitely stay here again as it was a lovely motel but would request an upstairs room. Friendly clean convenient ✅✅✅

Posted by on 15 Jun. 2021

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5 out of 5
Very helpful and friendly staff. Staff went out of their way to accommodate our requests

Posted by on 13 Jun. 2021

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Comment from Hotel Management

13 Jun. 2021 by Jamie

Thank you we are glad you enjoyed your stay

5 out of 5
It's close to all facilities and staff are frendly and well informed

Posted by on 8 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Georgie

Good morning, Thank you so much for your comments and score for Colonial Palms Motor Inn. Cheers, Georgie Law

5 out of 5
Very friendly and helpful staff, only a short walk away from the main part or Airlie. Room had everything we needed

Posted by on 24 May 2021

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Comment from Hotel Management

25 May 2021 by Georgie

Good morning, Thank you for your wonderful score and review of Colonial Palms Motor Inn. We are so glad you enjoyed your stay so much and we look forward to seeing you again in the near future. Cheers, Georgie Law

4 out of 5
Very comfy bed. Delicious breakfast at restaurant

Posted by on 21 May 2021

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Comment from Hotel Management

22 May 2021 by Georgie

Good afternoon, Thank you for your great comments and your "super" score for Colonial Palms Motor Inn. We are so glad you enjoyed your stay with us. We look forward to seeing you in the not too distant future. Cheers, Georgie Law

4 out of 5
G

Posted by on 19 May 2021

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Comment from Hotel Management

22 May 2021 by Georgie

Good afternoon, Thank you for your score for Colonial Palms Motor Inn. We are so glad you enjoyed your stay with us. We look forward to seeing you in the not too distant future. Cheers, Georgie Law

3 out of 5
Apon check in, asked where to eat, was advised against Airlie Beach Hotel, rather expensive. Well we ate there an was 10 out of 10 on all levels an not what i would class as expensive. The room we had was very noisy, and rather meh. Needs a good overhaul an freshen up

Posted by on 18 May 2021

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Comment from Hotel Management

22 May 2021 by Georgie

Good afternoon, Thank you for your comments on your stay with us. We endeavor to keep things up to date, however, this is an ongoing task. Your comments have been taken on board and we will make sure that things are the best they can be. If there is anything else I can assist you with, please e-mail me. Cheers, Georgie Law

5 out of 5
Lovely place to stay. Friendly staff and clean room.

Posted by on 16 May 2021

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Comment from Hotel Management

16 May 2021 by Sonya

Thank you for your positive feedback. We look forward to having you stay with us again soon.

4 out of 5

Posted by on 8 May 2021

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Comment from Hotel Management

22 May 2021 by Georgie

Good afternoon, Thank you so much for your rating. We do appreciate the time you took to make this review. We look forward to seeing you again soon. Cheers, Georgie Law

5 out of 5
Great location. Really friendly staff. I’d stay again.

Posted by on 17 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by Sonya

Thank you so much for your fabulous rating. I'm so pleased that you enjoyed your time with us and do hope you will come back and see us again soon. Cheers

About the Colonial Palms Motor Inn

Location 2 Hermitage Drive, Airlie Beach, QLD 4802

Property Features

Colonial Palms Motor Inn offers its guests 2 outdoor swimming pools and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Colonial Palms Motor Inn. Free self parking is available. This 3.5-star Airlie Beach motel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton Island, QLD (HTI-Great Barrier Reef)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Colonial Palms Motor Inn offers 30 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Onsite venue - This restaurant specializes in regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Palms
  • Colonial Palms Motor
  • Colonial Palms Motor Airlie Beach
  • Colonial Palms Motor Inn
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Airlie Beach/Whitsunday Islands
  • Colonial Palms Motor Inn Motel
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Motel Airlie Beach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.