For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Colonial Palms Motor Inn puts you in the center of Airlie Beach, 0.3 km (0.2 mi) from Port of Airlie and 1.2 km (0.8 mi) from Airlie Beach Market. Highlights at this motel include 2 outdoor swimming pools, a restaurant, and free continental breakfast.
All 30 rooms feature free WiFi, balconies, and TVs. Refrigerators, coffee/tea makers, and ceiling fans are also available. Housekeeping is available once per stay.
The motel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 3.5-star Airlie Beach motel, you'll be 1.5 km (0.9 mi) from Airlie Beach Lagoon.
Colonial Palms Motor Inn ratings based on 255 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Colonial Palms Motor Inn
Everyone (143)Couples (61)Business (1)Family (41)
5 out of 5
Thoroughly enjoyed our stay great bed and spacious for our needs
Posted by Gabriel on 24 Jan. 2022
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4 out of 5
The property was very tidy
Posted by Kirsty on 24 Jan. 2022
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5 out of 5
We enjoyed our stay at the Colonial Palms. Very peaceful and great staff
Posted by Harrison on 20 Jan. 2022
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Comment from Hotel Management
21 Jan. 2022
by Georgie
Good morning Harrison,
Thank you for taking the time to write a review and thank you also for your kind words and wonderful score.
We are so glad you enjoyed your stay with us and look forward to seeing you again soon.
Cheers,
Georgie Law
4 out of 5
The property is quite large and some of the rooms have been updated but not recently. The photos of the rooms look lovely but on arrival we felt as though we wern't given one of the freshly updated rooms as there were scratches here and there, gaps around the room door and the bed felt older and firm. Our bathroom mats and things also got quite dirty being on the bathroom floor, unsure if this was partly due to prior residue. We were grateful the cleaners came in every couple of days to freshen our room a little, we think they changed the sheets, however my partner was bitten all night and woken to itchy skin every morning. We are unsure if it was the bed or the gap around the door letting bugs in.
We enjoyed the pool, felt it could do with more shade over it as Airlie is frequently hot in summer and the sunshine beaming on the water tends to make it feel like your soaking in a hot bath.
We loved the friendliness of the staff, Wendy in the restaurant and reception went above an beyond to pick the perfect day for us to go on a lovely boat cruise. She also helped us every morning with the continental style breakfast selection.
We enjoyed our stay here but if we were going to stay 1 week again I think we'd opt for something with a little more comfort.
Posted by Danielle on 18 Jan. 2022
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Comment from Hotel Management
20 Jan. 2022
by Georgie
Good morning,
Thank you for taking the time to write to us.
The motor inn was built in 1984 and is as you say, an older style of accommodation. We are glad you enjoyed the friendliness of the staff and the pools.
I am unsure about the bites your partner sustained as the motor inn is on a schedule with our local pest removal company, to make sure this does not happen.
If there is anything else I can assist you with, please e-mail me.
Cheers,
Georgie Law
5 out of 5
Very clean with very helpful staff!
Posted by Andrew on 17 Jan. 2022
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Comment from Hotel Management
21 Jan. 2022
by Georgie
Good afternoon Andrew,
Thank you so much for your review and score for Colonial Palms Motor Inn. We are delighted you enjoyed your stay with us and look forward to seeing you again in the future.
Cheers,
Georgie Law
2 out of 5
I wasn't too happy as I paid premium for a king elite poolside room and instead got the furtherest room available from the pool which is a queen and single. As there's only two of us no need for a single. No offer of refund of difference forthcoming so not too happy about that and could feel like a dill and cheated You never know if its a tech glitch or a scam that's the problem.
Posted by Matthew on 5 Jan. 2022
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Comment from Hotel Management
6 Jan. 2022
by Georgie Law
Good morning Matthew,
Thank you for taking the time to write to us. Unfortunately, your booking came in just after another online booking for that type of room, which booked us out completely. We did have a cancellation which allowed us to put you into room 12 for the night. I would suggest going back to Expedia, explaining what happened and ask them to adjust your room rate to the Deluxe room rate for that night.
If there is anything else I can assist you with, please e-mail me.
Cheers,
Georgie Law
4 out of 5
Location
Posted by Aaron on 25 Dec. 2021
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Comment from Hotel Management
25 Dec. 2021
by Georgie
Hi Aaron,
Thank you for taking the time to write to us. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon
Merry Christmas and a Happy New Year.
Cheers,
Georgie Law
4 out of 5
Friendly and accommodating staff, who arranged our airport transfers and took the time to chat to us. We ate at the restaurant two nights and were not disappointed. The coral trout, house made gnocchi and ravioli was delicious. One of the closest motels to the Port of Airlie, a ten minute stroll.
Posted by Jacqueline on 10 Nov. 2021
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Comment from Hotel Management
10 Nov. 2021
by Kim
Thank you for the positive feedback. We are very pleased you enjoyed your stay and our great menu hope to see you again.
5 out of 5
Great location pool and ocean view room. Excellent staff and awesome breakfast.
Posted by Ricky on 7 Nov. 2021
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Comment from Hotel Management
7 Nov. 2021
by Georgie
Good evening Ricky,
Thank you for taking the time to write such a lovely review for us. We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Thank you also for the wonderful score.
Cheers,
Georgie Law
5 out of 5
All staff were courteous, friendly and helpful at all times. Meals were great. Room was clean and tidy and a good size. Will definitely return there if in the area.
Posted by david on 1 Nov. 2021
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Comment from Hotel Management
1 Nov. 2021
by Georgie
Hi David,
Thank you so much for your wonderful comments and score for Colonial Palms Motor Inn.
We are so glad you enjoyed your stay with us and look forward to seeing you again soon.
Cheers,
Georgie Law
Colonial Palms Motor Inn offers its guests 2 outdoor swimming pools and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Colonial Palms Motor Inn. Free self parking is available. This 3.5-star Airlie Beach motel is smoke free.
30 guestrooms or units
2 levels
Continental breakfast (free)
Poolside lounge chairs
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Garden
Newspapers in lobby (free)
ATM
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Colonial Palms Motor Inn offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Housekeeping is provided once per stay.
Private balcony
Television
Refrigerator
Coffee maker
Shower
Housekeeping (once per stay)
Hair dryer
Toiletries (free)
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Wardrobe or closet
Food & Drink
Guests are served free continental breakfast daily from 7 AM to 9 AM.
Onsite venue - This restaurant specializes in regional cuisine. Guests can enjoy alfresco dining (weather permitting).
Nearby Activities
2 outdoor swimming pools are on site along with a spa tub.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 9 PM
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
The front desk at this property is open daily from 7:00 AM - 9:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No lifts
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 3.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Colonial Palms
Colonial Palms Motor
Colonial Palms Motor Airlie Beach
Colonial Palms Motor Inn
Colonial Palms Motor Inn Airlie Beach
Colonial Palms Motor Inn Airlie Beach/Whitsunday Islands
Colonial Palms Motor Inn Motel
Colonial Palms Motor Inn Airlie Beach
Colonial Palms Motor Inn Motel Airlie Beach
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions
Colonial Palms Motor Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.
Colonial Palms Motor Inn uses enhanced cleaning measures, and ensures social distancing. Sanitization practices of Safe Travels (WTTC - Global) are followed. Guest accommodations are sealed after cleaning.
Yep, Colonial Palms Motor Inn has a free self car park.
Yep, Colonial Palms Motor Inn is a short 18-minute walk from Airlie Beach Lagoon.
Colonial Palms Motor Inn has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.
A hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Colonial Palms Motor Inn.
Yep, free continental brekkie is offered daily from 7 AM to 9 AM.
No, but there's an airport shuttle for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves regional cuisine. Pre dinner cocktails anyone?
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
