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4.5 out of 5

"This was awesome - the staff were amazing - everything was great. " More

By a verified traveller on Wed 22 Jul 2020

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Hotel Description

Colonial Palms Motor Inn places you in the center of Airlie Beach, within just a 5-minute stroll of Port of Airlie and within 15 minutes of Boathaven Beach. Highlights at this motel include 2 outdoor swimming pools, a restaurant, and free continental breakfast.

All 30 rooms feature free WiFi, balconies, and TVs. Refrigerators, coffee/tea makers, and ceiling fans are also available.

The motel's own bar/lounge is a nice place to enjoy a drink. Enjoy the spa tub and pool loungers. Added amenities include free WiFi in public areas, spa services, and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Airlie Beach motel, you'll be 1.5 km (0.9 mi) from Airlie Beach Lagoon.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132* Per night/room 16 Aug. - 17 Aug.

Poolside King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Queen and Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Colonial Palms Motor Inn ratings based on 201 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Colonial Palms Motor Inn

Everyone (123) Couples (45) Business (1) Family (31)
5 out of 5
This was awesome - the staff were amazing - everything was great.

Posted by , from Brisbane on 22 Jul. 2020

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4 out of 5
Location was ideal for our needs but definitely not great on the cleaning side. It looks like its been some time since walls, doors, aircon filters, under beds, shower grout and tiles have had some attention.

Posted by , from Townsville on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by John

Thank you for your comments which are appreciated. They assist us in improving our services and standards to guests. Our AC are professionally cleaned every year on the internal components which cannot be seen by staff or guests. The filters are cleaned every month during summer when the AC's are used every day. Unfortunately, our water supply is from underground sources and contains level of calcium. Hard to keep clean! We trust you enjoyed your stay in the Whitsundays and ask you to encourage family and friends to come visit our region

4 out of 5

Posted by on 18 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by John

Thank you for your response which assist us in improving our services and standards to guests. We welcome both types of comments as it helps direct our efforts into areas of improvement which our guests see. We trust you enjoyed your stay in the Whitsundays and ask you encourage family and friends to come visit our region

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by John

Thank for your comments which are appreciated. They assist us in improving our services and standards to guests. We trust you enjoyed your stay in the Whitsundays and ask that you recommend to family and friends to come visit our region

4 out of 5
Not a bad spot at all, walking distance to the town centre

Posted by on 11 Feb. 2020

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Comment from Hotel Management

10 Mar. 2020 by John

Thank you for your comments which are appreciated. They assist us in improving our services and standards to guests. We trust you enjoyed your stay in the Whitsundays and ask that you recommend to family and friends to come visit our region

5 out of 5
The Colonial Palms is set directly across the road from the Airlie Beach Marina, which is the jumping off point for tours and ferries to the Islands. The rooms were clean and the beds were so comfortable. Our room was air conditioned, which was very welcomed and there is a beautiful big pool available for use. The complimentary breakfast was a great way to start our day and the staff and owners were so helpful and lovely.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

10 Mar. 2020 by John

Thank you for those kind words. They assist us in contineuing to improve our services and standards to guests. We trust you enjoyed your stay in the Whitsundays and would ask that you recommend to family and friends to come visit our region

5 out of 5
Lovely people. Relaxed atmosphere. Great value for money

Posted by on 17 Jan. 2020

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Comment from Hotel Management

10 Mar. 2020 by John

Thank you for your comments which are appreciated. They assist us in improving our services and standards to guests. We trust you enjoyed your stay in the Whitsundays and ask that you recommend to family and friends to come visit our region

4 out of 5
Loved the pool. Food was great at the restaurant. Staff were very helpful and friendly. Housekeeping could be improved.

Posted by on 12 Jan. 2020

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5 out of 5
Great place to stay. Easy walk to town. Rooms refreshed. Lovely view considering price point.

Posted by on 4 Jan. 2020

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3 out of 5
The view was reasonable of the water, the pool was pleasant, the room comfortable, a/c good, but can not use a jug to boil water as did not fit under the bathroom sink to be able to fill up, was mentioned to reception. The breakfast dishes were dirty about 6 plates, and the cook said to when I showed her oh well shit happens

Posted by on 4 Jan. 2020

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About the Colonial Palms Motor Inn

Location 2 Hermitage Drive, Airlie Beach, QLD 4802

Property Features

Colonial Palms Motor Inn offers its guests 2 outdoor swimming pools and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Colonial Palms Motor Inn. Free self parking is available. This 3.5-star Airlie Beach motel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton Island, QLD (HTI-Great Barrier Reef)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Colonial Palms Motor Inn offers 30 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Onsite venue - This restaurant specializes in regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • Staffed front desk
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Palms
  • Colonial Palms Motor
  • Colonial Palms Motor Airlie Beach
  • Colonial Palms Motor Inn
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Airlie Beach/Whitsunday Islands
  • Colonial Palms Motor Inn Motel
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Motel Airlie Beach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.