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4.5 out of 5

"Very clean, modern, comfortable bed. " More

By a verified traveller on Sun 29 Jan 2023

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Hotel Description

At Quest Mawson Lakes, you'll be 1.9 km (1.2 mi) from The Paddocks Reserve and 5.6 km (3.4 mi) from Wynn Vale Gullies Reserve. Highlights at this aparthotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy a TV with digital channels, and each apartment features a DVD player, a coffee/tea maker, and a safe. A microwave and a stovetop make in-room dining convenient. A hair dryer, an iron/ironing board, and a desk are also available.

The aparthotel's restaurant is a nice spot to grab a bite. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute drive of this 3.5-star Mawson Lakes aparthotel include Cobbler Creek Recreation Park and Coopers Brewery.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$148* Per night/room 24 Apr. - 25 Apr.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Mawson Lakes ratings based on 241 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Mawson Lakes

Everyone (105) Couples (73) Family (62)
5 out of 5
Very clean, modern, comfortable bed.

Posted by on 29 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Michael

Dear Cheryl,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay at Quest Mawson Lakes and thank you for rating our property a 5 out of 5.If there is anything at all we can do to ensure your comfort during future visits or if you have any suggestions on where we could improve, please let us know.Thank you for staying, we look forward to hosting you again in the near future.Warm Regards,Michael SleepHotel Property Manager

5 out of 5
Lam was great to deal with, very professional and polite. Highly recommended!

Posted by on 22 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Isaac

Dear Christie,Thank you for providing feedback about your stay with us at Quest Mawson Lakes. I’m thrilled that you enjoyed your stay! I have passed on your review on to Lam and he was grateful to hear such kind words.We look forward to welcoming you back to Quest Mawson Lakes soon. Kind Regards,Isaac ZahraAssistant Front Office Manager

5 out of 5

Posted by on 22 Jan. 2023

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2 out of 5
This should be a good property. The rooms are nice enough (pretty standard modern suite) However, the window was not closing, sink wasn't holding water, the toilet seat was useless and loose and the beds were very poorly made. Indeed, on one night the bed was 'short-sheeted' by being very sloppily pulled up and tucked in. Vacuuming was not done, nor was any cleaning of the hard floors. The front desk manager fixed the window problem the next day when I reported it but the cleaners should have noticed this given the wind was blowing curtains open. Even when the toilet seat was tightened it worked loose straight away and was basically useless. The room smelled badly - presumably from the water - hard to know if that was the shower or toilet Secure Parking is quite a way off site unless the cramped looking on-site open-air spots are booked ahead. Not much fun retrieving a vehicle for an early morning flight. Certainly not recommended for female guests.

Posted by on 23 Nov. 2022

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Comment from Hotel Management

25 Nov. 2022 by Isaac

Dear Raymond,Thank you for taking the time to review your stay. Please let me firstly apologise for the inconvenience you experienced with regards to the maintenance issues in the room. I want to thank you for reporting them so that we could get them fixed. I will be personally having a look at the toilet seat issue, as if it’s coming loose again so soon after tightening, then we may need to replace. Secondly, I have escalated your housekeeping issues to our hotel manager and head housekeeper, and we will be investigating why your room was not cleaned to our high standards during your stay with us. I am sorry that these issues have negatively impacted your stay. I am also sorry to read that you experienced some issues with parking during your stay with us. Unfortunately, our hotel is limited with the number of onsite parking spots which is beyond our control. I have noted the above in your guest profile so that we can attempt to accommodate you in our onsite carpark for your future bookings. We look forward to hopefully welcoming you back to Quest Mawson Lakes in the future and to restore your faith in our hotel.Kind regardsIsaac ZahraAssistant Front Office Manager

4 out of 5
Well the room was good and the bed was comfortable and the shower was the best I’ve ever experienced in a hotel - massive water pressure and for once the shower head was mounted above my head instead of at chest level. Didn’t want to get out! Temperature didn’t deviate either, another first. The one thing that disappointed me was the parking situation. After booking in advance and then driving all the way from Melbourne, I asked where I could park my car as there was no drop off area for unloading and was told that “unfortunately our car park is fully booked out for the weekend”. There is a fenced off area at the rear for hotel parking but apparently I couldn’t park there. I was told I could park a few minutes away at $12 a night or just try and find street parking nearby. Really not good enough. The street parking was heavily used over the whole weekend by the public so it wasn’t ideal. It’s also one or two hour limit on weekdays so it’s only useful on the weekend when restrictions don’t apply. At least they let us in to the rear car park to unload all our luggage.

Posted by on 21 Nov. 2022

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5 out of 5
Clean nice beds best shower car park and lovely and quiet relaxing

Posted by on 31 Oct. 2022

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Comment from Hotel Management

31 Oct. 2022 by Isaac

Dear Lalo,Thank you for taking the time to review your stay. We are thrilled that you had an enjoyable stay at Quest Mawson Lakes and thank you for rating our property a 5/5.If there is anything at all we can do to ensure your comfort during future visits or if you have any suggestions on where we could improve, please let us know. Thank you for staying, we look forward to hosting you again in the near future. Warm Regards, Isaac ZahraAssistant Front Office Manager

4 out of 5
Convenient location with lots of food options and supermarket very close by. Staff lovely. Fiddly card slot to activate power required a call to reception to work out got to turn on tv but was quickly and easily solved (push card in hard!). Very very large lounge area, huge and practical kitchen. Comfortable beds, couch and dining table. Self off street parking a bit hard with all parking close by 1hr, but we were able to unload and move further away and park for free.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

25 Sep. 2022 by Isaac

Dear Kaytee,Thank you for taking the time to review your stay. We are thrilled that you had an enjoyable stay at Quest Mawson Lakes and thank you for rating our property a 4/5. I am sorry that you ran into some issues regarding the power slot and parking, but am glad that reception was able to point you towards a solution in a timely manner. If there is anything at all we can do to ensure your comfort during future visits or if you have any suggestions on where we could improve, please let us know. Thank you for staying, we look forward to hosting you again in the near future. Warm Regards, Isaac ZahraAssistant Front Office Manager

5 out of 5
Well presented and comfortable

Posted by on 6 Jul. 2022

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5 out of 5

Posted by on 28 May 2022

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4 out of 5
Good parking, big room

Posted by on 23 May 2022

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Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Mawson Lakes. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Adelaide aparthotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 4 levels
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Salisbury Mawson Lakes Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mawson Lakes offers 66 accommodations with DVD players and laptop-compatible safes. LCD televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Adelaide aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Quest Mawson Lakes has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel's reception is open from 8 AM to 8 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 5.00 per night.

Pet Policy

  • Pets and service animals are not allowed at Quest Mawson Lakes

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 350 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15.00 per night
  • Crib (infant bed) fee: AUD 5.00 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mawson Lakes Quest
  • Quest Apartment Mawson Lakes
  • Quest Mawson Lakes Salisbury, Australia - South Australia
  • Quest Mawson Lakes Apartment
  • Quest Mawson Lakes
  • Quest Mawson Lakes Aparthotel
  • Quest Mawson Lakes Mawson Lakes
  • Quest Mawson Lakes Aparthotel Mawson Lakes

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.