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Hotel Helvetia

2.0 star property
Skiing and dining in the mountains near Zermatt–Sunnegga Funicular

Choose dates to view prices

Photo gallery for Hotel Helvetia

Standard Double Room
Balcony
Exterior detail
In-room safe, blackout curtains, free WiFi, bed sheets
Free daily buffet breakfast
Reviews
7.4

Good

Popular amenities

  • Breakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Your area essentials

Map
Bahnhofstrasse 72, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt–Sunnegga Funicular8 min walk
  • Popular LocationZermatt-Furi Gondola9 min walk

Room options

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 70 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior
Youth Hostel Zermatt
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (125)
The price is AU$281
for 1 night
includes taxes & fees
30 May - 31 May
Youth Hostel Zermatt

About the area

Zermatt

Hotel Helvetia puts you in the heart of Zermatt, within just a 10-minute stroll of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola. Highlights at this ski hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Restaurant Helvetia, serves Thai cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and ski storage. Each morning free breakfast is served. .With a stay at this Zermatt City Centre hotel, you'll be steps from Zermatt-Matterhorn Ski Paradise.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • Walliserkanne Zermatt - 2 min walk
  • Brown Cow - pub - 1 min walk
  • Old Zermatt - 1 min walk
  • Restaurant du Pont - 2 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 1 min walk

About this property

Hotel Helvetia

Skiing and dining in the mountains near Zermatt–Sunnegga Funicular
Hotel Helvetia helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

This Zermatt hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Helvetia offers 14 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • In the mountains

Accessibility

  • No lift

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Guests will receive key retrieval information
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Helvetia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Helvetia?

Hotel Helvetia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Helvetia?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel Helvetia on 20 May 2024 start from AU$245.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Helvetia family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, it's no surprise that Hotel Helvetia is a hit with families.

Does Hotel Helvetia serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily.

Is there a free airport shuttle available at Hotel Helvetia?

No, Hotel Helvetia does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Helvetia?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Helvetia?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Helvetia?

No, pets and service animals are not allowed.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 611 reviews" "
Rating 8 - Good. 255 out of 611 reviews" "
Rating 6 - Okay. 155 out of 611 reviews" "
Rating 4 - Poor. 50 out of 611 reviews" "
Rating 2 - Terrible. 26 out of 611 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Central location, close to everything and breakfast included.
Stayed 2 nights in Jan 2024

4/10 Poor

Ivona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

2/10 Terrible

Xinmei

Stayed 1 night in Dec 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extremely old and basic hotel room with no frills. Shower head was broken.
Stayed 1 night in Dec 2023

8/10 Good

Hsu-Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely quaint hotel and we liked the room. However we had to check ourselves in and were disappointed with staff insisting on immediate cash payment when we went down for breakfast. The room was prepared for the next guests while we were at breakfast, including personal items being moved. This is not appropriate
Stayed 1 night in Dec 2023

10/10 Excellent

Novilla

Stayed 2 nights in Nov 2023

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities
Cozy, comfortable. Easy to check in. Staff pleasant. Continental breakfast was good. Cons-Noisy at night, bathroom issues but usable.
Stayed 1 night in Nov 2023

2/10 Terrible

Ria Luisa, Hayward

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Difficult to locate, you can see the sign in the street, but difficult to locate in the alley. No elevator, we were given rooms in the 4th floor, could you imagine carrying 3 big luggages and 2 carry-ons back and forth from the ground floor to the 4th in a very narrow wooden staircase? Never again will I book in this hotel. Shower holder is broken. Rooms are not soundproof, you can hear your neighbors. Not recommended.
Stayed 1 night in Oct 2023

4/10 Poor

Robb, Longwood

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is located in the middle of the main strasse in Zermatt, close to everything. The property is very old and currently under renovation (I think). The stairway is hard to climb and dangerous, often dark. The walls are bare drywall with exposed wiring. Our room on the fourth floor had a great view and a large shower, after that nothing good. The bed collapsed during the night, I fell through to the floor. The floors are on a slant and the bathroom has a small dangerous step to the toilet and shower from the sink. The on property staff is quite rude and showed no interest in the issues with the room. The housekeeper was pleasant and nice and did a good job. I checked out after the first night and found a new hotel. I have to say the owner, who is off property, did issue me a full refund and apologies. I am very grateful for his generosity. Perhaps the hotel will be better by next season. I hope so.
Stayed 3 nights in Oct 2023