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Hotel Helvetia

3.0 star property

Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Property entrance
Breakfast, lunch and dinner served
Balcony
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AU$281
includes taxes & fees
22 June - 23 June

Explore the area

View map
Bahnhofstrasse 72, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Single Room

Single Room

Single Room

7.6 out of 10
Good
(11 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

7.4 out of 10
Good
(19 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

About the area

Zermatt

Hotel Helvetia puts you in the heart of Zermatt, within just a 10-minute stroll of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola. Highlights at this ski hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Restaurant Helvetia, serves Thai cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and ski storage. Each morning free breakfast is served. .With a stay at this 3-property class Zermatt City Centre hotel, you'll be steps from Zermatt-Matterhorn Ski Paradise.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.1 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • St. Mauritius Church - 2 min walk - 0.2 km
  • Mountaineers Cemetery - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Whymper-Stube - ‬1 min walk
  • ‪Ristorante Molino Seilerhaus - ‬1 min walk

About this property

Hotel Helvetia

Hotel Helvetia helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Helvetia offers 14 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Terrace/patio
Hotel Matterhorn Inn
Taesch
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 568 reviews
The price is AU$264
includes taxes & fees
14 June - 15 June
Hotel Matterhorn Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Helvetia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Helvetia?

Hotel Helvetia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Helvetia?

As of 10 June 2026, prices found for a 1-night stay for 2 adults at Hotel Helvetia on 22 June 2026 start from AU$281, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Helvetia family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, it's no surprise that Hotel Helvetia is a hit with families.

Does Hotel Helvetia serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Helvetia?

No, Hotel Helvetia does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Helvetia?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Helvetia?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Helvetia?

No, pets and service animals are not allowed.

Hotel Helvetia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 175 out of 811 reviews
Rating 8 - Good. 308 out of 811 reviews
Rating 6 - Okay. 203 out of 811 reviews
Rating 4 - Poor. 75 out of 811 reviews
Rating 2 - Terrible. 50 out of 811 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Good location, decent breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Staff was fantastic
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The old style was authentic and the spa bath a bonus, plus the view was great.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Rory

Liked: Staff & service
Disliked: Amenities
Staff were helpful but facilities very limited. Good as a bed and breakfast.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

JIA LING

Liked: Staff & service
Convenience locations and very good breakfast including.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Theresa

Excellent mountain views and lively breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small hotel and right in the main market. Awesome location and great value
Stayed 1 night in Aug 2025
Verified

4/10 Poor

VISHAL

Liked: Cleanliness
Disliked: Staff & service, amenities
Value for money; staff response or welcome ; breakfast; room axtually everything was below par
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eric

Liked: Cleanliness
Positives, it is right on Main street, great location. Room was clean but small…. No elevator so be prepared to haul up luggage possibly 4 floors. No on site staff other than cleaning staff, just a phone to call for any needs.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ratna

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was very nice. The attached Italian restaurant was excellent.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

keat chow

Breakfast average should have more warm food
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were really nice and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for what
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for 1st timer
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Good accomodation
Stayed 1 night in May 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
View from balcony
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Central location, close to everything and breakfast included.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.
Stayed 1 night in May 2025
Verified

8/10 Good

Simon

Liked: Cleanliness
Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Best location ever
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very rustic but clean and it was right in the heart of Zermatt. We arrived before check in but the staff checked us into our room anyway. I loved every bit of our stay.
Stayed 1 night in May 2025