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Hotel Bahnhof

2.0 star property

Photo gallery for Hotel Bahnhof

Exterior
Premium Shared Dormitory, Mixed Dorm
Shared kitchen facilities
Terrace/patio
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is AU$267
includes taxes & fees
1 June - 2 June

Explore the area

View map
Bahnhofplatz 54, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

9.0 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

9.4 out of 10
Exceptional
(9 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

9.4 out of 10
Exceptional
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Shared Dormitory, Mixed Dorm

Premium Shared Dormitory, Mixed Dorm | Living area

Premium Shared Dormitory, Mixed Dorm

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom

Family Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 3 Single Bunk Beds
  • Free Wi-Fi

View all photos for Private Double Room with Matterhorn View

Private Double Room with Matterhorn View

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Zermatt

At Hotel Bahnhof you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a library and a terrace. Added amenities include ski storage, express check-in and luggage storage. .In the area of this Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.1 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Backstage Hotel - ‬4 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Bahnhof

As a guest of Hotel Bahnhof, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. Hotel Bahnhof also features ski storage and express check-in.

This Zermatt hotel is smoke free.

  • 20 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Library
  • Terrace
  • No smoking on site
Hotel Bahnhof offers 20 accommodations. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Similar properties

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Alpenblick
Zermatt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Gym
4.7 out of 5, Exceptional, 612 reviews
The price is AU$311
includes taxes & fees
1 June - 2 June
Alpenblick

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Bahnhof?

Hotel Bahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bahnhof?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at Hotel Bahnhof on 1 June 2026 start from AU$267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Bahnhof?

No, Hotel Bahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bahnhof?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Bahnhof?

No, pets are not allowed.

Hotel Bahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 455 reviews
Rating 8 - Good. 124 out of 455 reviews
Rating 6 - Okay. 36 out of 455 reviews
Rating 4 - Poor. 8 out of 455 reviews
Rating 2 - Terrible. 6 out of 455 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

EDITH

Stayed 2 nights in Feb 2026

6/10 Okay

Margaret

Travelled with partner
Close to train station - it’s a bunk house/hostel rather than a hotel - OK for an overnight stay shower OK bed was not the best for me personally. But OK for our one night for the Glacier Express. I know accom is at. premium in Zermatt but I will make sure I look closer as to what things are called hotels on our next visit
This was our double room
Stayed 1 night in Feb 2026

10/10 Excellent

YAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room and nice staff
Stayed 6 nights in Feb 2026

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Great location (right next to train station and close to lifts), kind staff, clean spaces and comfy beds. This was my first time in a hostel style accommodation and I was impressed!
Stayed 5 nights in Feb 2026

10/10 Excellent

sravani

Stayed 1 night in Feb 2026

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Zermatt!!! Staff is amazing Rooms spotless and kitchen spotless Loved staying there for 12 days Highly recommend. Next to train station best location
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and opened out onto a beautiful view leading up the high street, stairs were a little daunting at first but overall a fantastic place wish we could have stayed there longer!
Stayed 1 night in Jan 2026

10/10 Excellent

hema, Chennai

Liked: Cleanliness, property conditions & facilities
Spotless rooms . Cozy . Staff were courteous. Amenities would be great if coffee machine accepts cards .
Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 2 nights in Jan 2026

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Very clean facilities, very friendly staff, late arrival for check in was no problem, luggage storage was very convenient. The location was immediately opposite to the train station and exceptionally quiet. The beds were very comfortable. I highly recommend for solo female travellers.
Stayed 3 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Very friendly hosts and really warm welcome, great communication via emails and messages. Room was cosy, clean and had all facilities you would need. Great shower. Really convenient location right next to the train station so you can jump off the train, drop your bags in your room and start enjoying lovely Zermatt.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. Definitely coming back on my next visit.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Staff is super nice, great kitchen to use, warm and functional room - and best of all, the location. Right next to the train station!
Stayed 1 night in Jan 2026

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
The private room was spacious and comfortable. The room and hotel was very clean. The staff was extremely friendly and accommodating. It was very good value and I would stay there again in a heartbeat.
Stayed 4 nights in Jan 2026

4/10 Poor

Sojung

Disliked: Cleanliness, staff & service, amenities
The lady at the reception was rude. The toilet was dirty, and the water temperature was so low that I couldn’t take a proper shower. There is also NO LIFT, while the dormitory is in 4th floor. The only positive aspect was the location, as it is close to the station.
Stayed 2 nights in Jan 2026

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Code was in my email inbox when I arrived after 7 and key ready inside. Accommodation was very charming- clean and simple and perfect ski hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

maria venice, Jacksonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!!! Clean room. Very convenient location. Highly recommended!
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm clean room with towels and comfy bed. Bathroom on ground fllor
Stayed 1 night in Dec 2025

10/10 Excellent

Zhengqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

choy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was acceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was great and met our needs. Front desk staff was super friendly and helpful when seeking information. Really appreciated the storage lockers to put our baggage until our departure later in the day. Location of facility is the best and very convenient. Really liked this place and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bahnhof exceeded my expectations from the moment i stepped out of the Zermatt station - it was just across the street and so central that you were right on the shopping street and the goats passed it in the morn and afternoon on their trek to the mountains. I stayed in the hostel portion in a women’s room with 4 sets of bunk beds and I was very happy with my bottom bunk by the window, which had the illusion of privacy and cool air from the window. The facilities are very clean and well maintained, and the kitchen fully equipped for major cooking or in my case, microwave food and kettle for tea. There seemed to be enough showers and toilets to go around and the coin operated washer/dryer was a welcome luxury that other hotels i stayed at didn’t seem to have. The desk clerks were nice and helpful. Overall, it was a great stay.
Stayed 2 nights in Aug 2025

8/10 Good

Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hostel with lots of coming and going and shared kitchen facilities. Too busy to relax in the atmosphere.
Stayed 4 nights in Aug 2025