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Hotel Bahnhof

Property class: 2

Photo gallery for Hotel Bahnhof

Exterior
Dining
Terrace/patio
Shared kitchen facilities
Premium Shared Dormitory, Mixed Dorm

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is AU$241
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
Bahnhofplatz 54, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

9.0 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

9.4 out of 10
Exceptional
(9 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

9.4 out of 10
Exceptional
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

Premium Shared Dormitory, Mixed Dorm | Living area

Premium Shared Dormitory, Mixed Dorm

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom

Family Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Private Double Room with Matterhorn View

Private Double Room with Matterhorn View

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Zermatt

At Hotel Bahnhof you'll be within steps of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a library and a terrace. Added amenities include ski storage, express check-in and luggage storage. .In the area of this Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Backstage Hotel - ‬4 min walk
  • ‪Manud - ‬4 min walk

About this property

Hotel Bahnhof

As a guest of Hotel Bahnhof, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. Hotel Bahnhof also features ski storage and express check-in.

This Zermatt hotel is smoke free.

  • 20 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Library
  • Terrace
  • No smoking on site
Hotel Bahnhof offers 20 accommodations. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Alpenblick
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  • Breakfast included
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  • Free Wi-Fi
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4.7 out of 5, Exceptional, 589 reviews
The price is AU$271
includes taxes & fees
22 Apr - 23 Apr
Alpenblick

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Bahnhof?

Hotel Bahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bahnhof?

As of 16 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Bahnhof on 20 Apr 2026 start from AU$241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Bahnhof?

No, Hotel Bahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bahnhof?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Bahnhof?

No, pets are not allowed.

Hotel Bahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 443 reviews
Rating 8 - Good. 123 out of 443 reviews
Rating 6 - Okay. 34 out of 443 reviews
Rating 4 - Poor. 8 out of 443 reviews
Rating 2 - Terrible. 5 out of 443 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. Definitely coming back on my next visit.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Staff is super nice, great kitchen to use, warm and functional room - and best of all, the location. Right next to the train station!
Stayed 1 night in Jan 2026

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
The private room was spacious and comfortable. The room and hotel was very clean. The staff was extremely friendly and accommodating. It was very good value and I would stay there again in a heartbeat.
Stayed 4 nights in Jan 2026

4/10 Poor

Sojung

Disliked: Cleanliness, staff & service, amenities
The lady at the reception was rude. The toilet was dirty, and the water temperature was so low that I couldn’t take a proper shower. There is also NO LIFT, while the dormitory is in 4th floor. The only positive aspect was the location, as it is close to the station.
Stayed 2 nights in Jan 2026

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Code was in my email inbox when I arrived after 7 and key ready inside. Accommodation was very charming- clean and simple and perfect ski hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

maria venice, Jacksonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!!! Clean room. Very convenient location. Highly recommended!
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm clean room with towels and comfy bed. Bathroom on ground fllor
Stayed 1 night in Dec 2025

10/10 Excellent

Zhengqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

choy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was acceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was great and met our needs. Front desk staff was super friendly and helpful when seeking information. Really appreciated the storage lockers to put our baggage until our departure later in the day. Location of facility is the best and very convenient. Really liked this place and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bahnhof exceeded my expectations from the moment i stepped out of the Zermatt station - it was just across the street and so central that you were right on the shopping street and the goats passed it in the morn and afternoon on their trek to the mountains. I stayed in the hostel portion in a women’s room with 4 sets of bunk beds and I was very happy with my bottom bunk by the window, which had the illusion of privacy and cool air from the window. The facilities are very clean and well maintained, and the kitchen fully equipped for major cooking or in my case, microwave food and kettle for tea. There seemed to be enough showers and toilets to go around and the coin operated washer/dryer was a welcome luxury that other hotels i stayed at didn’t seem to have. The desk clerks were nice and helpful. Overall, it was a great stay.
Stayed 2 nights in Aug 2025

8/10 Good

Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hostel with lots of coming and going and shared kitchen facilities. Too busy to relax in the atmosphere.
Stayed 4 nights in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

Lovely front desk welcome, and check in was able to happen early after a long travel day. My room was clean, and my bed was super comfortable. I had a shared bathroom and shower, but it was always impeccably clean and stocked. Water was hot/pressure was great. It was nice having my own sink and vanity in my room, and fresh towels were provided daily. Clear view of the Matterhorn from my little balcony, which was beautiful. The cons: no lift, and the restaurant noise outside was super intense on my second out of two nights until 11:30pm, and I had to start my hike to Matterhorn base camp early the next morning. That was rough.
Stayed 2 nights in Aug 2025

10/10 Excellent

haiying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and surrounding area, Kitchen is well equipped and maintained . Beds are comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station and cheap :)
Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really friendly staff, would definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Liked: Amenities
This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!
Stayed 3 nights in Jul 2025

8/10 Good

Eugene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the train station but remarkably quiet.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was very low-end for the price. Pillows (one each) were basically flat. Mattress was reasonably comfortable. Front desk attendant was great and the cleaning staff were better than many other places more expensive. Maid service every day. No room refrigerator or coffee maker. Both were in a lower level common kitchen where some guests prepared very smelly meals. A cup of coffee costs 2 CHF. Balconies on rooms insecure, allowing anyone with access to the center hall to walk right up too your window or door. This happened to us.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Amazing views and comfortable beds. Everything was clean and organized, i have no complaints
Stayed 4 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but all we needed for a short stay in Zermatt. Right by the train station, and an easy walk to the shops and attractions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bahnhof was probably my favorite stay of our entire trip. The location is absolutely spectacular — just steps from the train station and super easy to find. The whole place had a relaxed, welcoming vibe and felt very safe. It’s thoughtfully set up for travelers, with a well-equipped group kitchen and convenient luggage storage after check-out. These little touches made a big difference. This was also incredible value for money. I couldn’t be more impressed and would recommend it to anyone visiting the area. A fantastic stay all around!
Stayed 1 night in May 2025