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Hotel Alpenroyal

3.0 star property
Comfortable spa hotel, walk to Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Alpenroyal

Sauna, hot tub, steam room
Terrace/patio
Interior entrance
Deluxe Double Room with view to the Matterhorn, Balcony or Terrace
Terrace/patio
Reviews
8.8

Excellent

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • BarBarBar
  • Breakfast included
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool

Explore the area

Map
Riedweg 96, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola15 min walk
  • Popular LocationSunnegga Ski Resort20 min drive

Room options

View all photos for Deluxe Double Room with view to the Matterhorn, Balcony or Terrace

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room with view to the Matterhorn, Balcony or Terrace

10/10 Exceptional

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
Wardrobe
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room with view to the Matterhorn, Balcony or Terrace

In-room safe, desk, free WiFi, bed sheets

Superior Double Room with view to the Matterhorn, Balcony or Terrace

9/10 Wonderful

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room with Balcony or Terrace

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Balcony or Terrace

9.1/10 Wonderful

Highlights

Balcony or patio
Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (2 adults and 2 children) with Balcony or Terrace

Family Room (2 adults and 2 children) with Balcony or Terrace

Family Room (2 adults and 2 children) with Balcony or Terrace

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room with balcony or terrace

In-room safe, desk, free WiFi, bed sheets

Triple Room with balcony or terrace

10/10 Exceptional

Highlights

Balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

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About the area

Zermatt

At Hotel Alpenroyal you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Highlights at this hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .A day of pampering can include access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, ski storage and ski passes. Each morning free breakfast is served. .Sights in the area of this 3-property class Zermatt hotel include Matterhorn Glacier Ride and Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Matterhorn Museum - 9 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Golden India - 10 min walk
  • Harry`s Ski Bar - 6 min walk
  • Restaurant Bar Manud - 9 min walk
  • Grizzly's - 10 min walk
  • Zermatt Kaffee Rösterei & Kitchen - 7 min walk

About this property

Hotel Alpenroyal

Comfortable spa hotel, walk to Zermatt-Matterhorn Ski Paradise
Hotel Alpenroyal offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A sauna, a terrace, and multilingual staff are also featured at Hotel Alpenroyal.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 4 levels
  • Built in 1985
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Alpenroyal offers 31 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Eurocard and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenroyal Zermatt
Hotel Alpenroyal
Hotel Alpenroyal Zermatt
Alpenroyal Hotel Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Alpenroyal?

Hotel Alpenroyal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Alpenroyal?

Yep, there is an onsite spa at Hotel Alpenroyal. It has a hot tub, a steam room and a sauna.

Does Hotel Alpenroyal have a pool?

Hotel Alpenroyal has an indoor pool.

Does Hotel Alpenroyal serve breakfast?

Yeah, free buffet brekkie is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alpenroyal?

No, Hotel Alpenroyal does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alpenroyal?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Alpenroyal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 252 reviews" "
Rating 8 - Good. 102 out of 252 reviews" "
Rating 6 - Okay. 16 out of 252 reviews" "
Rating 4 - Poor. 3 out of 252 reviews" "
Rating 2 - Terrible. 4 out of 252 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful! The rooms are a little small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Uthra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it had an old world charm, with charming decor, excellent service & easy access to the village. The icing on the cake was the excellent view of the Matterhorn from our room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the traditional decor, ambiance as well as the design of the Hotel. Spa was great, Staff very friendly and attentive. Will return in Feb 2025. Also will recommend to my friends
Stayed 4 nights in Sep 2023

10/10 Excellent

Gustavo, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my balcony was breathtaking! Staff really nice! Alejandro, the shuttle driver was super courteous and professional,
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey, Chester

Liked: Staff & service, property conditions & facilities
The property had an amazing view of the Matterhorn and there was an elevator across the street at the adjoining hotel to take you to street level. Nothing but the best.
Stayed 6 nights in Jul 2023

6/10 Okay

JUNGSUN

Liked: Staff & service, property conditions & facilities
a little old but affordable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time in a beautiful Mountain community!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The view from the hotel room was amazing! The location was a bit far from the city center but the hotel staff took me to the hotel and station so it was no problem. I also loved the sauna. I will come back here.
Stayed 2 nights in May 2023

10/10 Excellent

Heather

Stayed 4 nights in Apr 2023

10/10 Excellent

Hyeyoung

Stayed 3 nights in Mar 2023