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The Black Swan - The Inn Collection Group

4.0 star property
Upscale hotel, walk to North York Moors National Park

Choose dates to view prices

Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
Garden
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendly
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Breakfast included
  • Parking includedParking includedParking included

Explore the area

Map
Market Place, Helmsley, York, England, YO62 5BJ
  • Popular LocationHelmsley Arts Centre5 min walk
  • Popular LocationHemsley Walled Garden7 min walk
  • Popular LocationRievaulx Abbey6 min drive
  • AirportLeeds (LBA-Leeds Bradford)69 min drive

Room options

View all photos for Feature Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double Room

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

10/10 Exceptional

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

10/10 Exceptional

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks

Family Room with Bunks

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.4/10 Exceptional

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

8.8/10 Excellent

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

10/10 Exceptional

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

10/10 Exceptional

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Feathers Hotel, Helmsley, North Yorkshire
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.7 out of 5, Exceptional, (342)
The price is AU$374
for 1 night
includes taxes & fees
11 June - 12 June
The Feathers Hotel, Helmsley, North Yorkshire

About the area

Helmsley

At The Black Swan - The Inn Collection Group you'll be within steps of North York Moors National Park and Helmsley Arts Centre. Highlights at this hotel include free breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available for free. .Within a 30-minute drive of this 4-property class York hotel, attractions include Flamingo Land Theme Park and Zoo and Castle Howard.

What's nearby

  • Duncombe Park - 4 min walk
  • Helmsley Arts Centre - 5 min walk
  • Helmsley Castle - 5 min walk
  • Hemsley Walled Garden - 7 min walk
  • Rievaulx Abbey - 6 min drive

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • Helmsley Brewing Co - 3 min walk
  • The Plough Inn - 9 min drive
  • The Fairfax Arms - 8 min drive
  • The Star Inn - 4 min drive
  • Rose & Crown - 4 min drive

About this property

The Black Swan - The Inn Collection Group

Upscale hotel, walk to North York Moors National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly The Black Swan - The Inn Collection Group also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available.

This 4-star York hotel is smoke free.

  • 45 guestrooms or units
  • Full breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Black Swan - The Inn Collection Group offers 45 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

What is the cancellation policy at The Black Swan - The Inn Collection Group?

The Black Swan - The Inn Collection Group offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on 4 June 2024 start from AU$189.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Black Swan - The Inn Collection Group?

Yep, The Black Swan - The Inn Collection Group has a free self car park.

Does The Black Swan - The Inn Collection Group serve breakfast?

Yeah, free full breakfast is served at The Black Swan - The Inn Collection Group.

Is there a free airport shuttle available at The Black Swan - The Inn Collection Group?

No, The Black Swan - The Inn Collection Group does not offer an airport shuttle service.

Is there a bar or restaurant at The Black Swan - The Inn Collection Group?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Black Swan - The Inn Collection Group?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 304 reviews" "
Rating 8 - Good. 97 out of 304 reviews" "
Rating 6 - Okay. 33 out of 304 reviews" "
Rating 4 - Poor. 7 out of 304 reviews" "
Rating 2 - Terrible. 3 out of 304 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully warm feel
You get the sense this is the best place to stay in Helmsley which is delightful. The historic nature of the hotel lends a timeless quality to it. Fabulous room with a view that makes you feel as if you’ve travelled back in time. Delicious food and wine! Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Jayne

Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at the Black Swan. The staff were friendly and efficient. Our room was pleasant and adequate for a short stay. Also, the breakfast very was good. I think that I might have already left a review about the fact that the stairs up to our room no. 58 are not very easy particularly on the second flight where the handrail is fixed to the wall so one can't grip it. Apart from that it was perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

thea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking difficult
Stayed 1 night in Nov 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Franco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Swam
Comfortable, Nice setting
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing stay
Helpful and friendly staff. Good service, nice food.
Stayed 2 nights in Oct 2023

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023