See all properties
Save

DoubleTree by Hilton Downtown Wilmington - Legal District

4.0 star property
Hotel with a restaurant, steps from Grand Opera House

Photo gallery for DoubleTree by Hilton Downtown Wilmington - Legal District

Room, Non Smoking (1 SOFABED PARLOR)
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Room, Non Smoking (1 SOFABED PARLOR)

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Room service
  • Bar
  • Gym
The current price is AU$156
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
700 N King St, Wilmington, DE, 19801
  • Place, Grand Opera House
    ‪2 min walk‬
  • Place, Delaware State University Wilmington
    ‪2 min walk‬
  • Place, Wilmington Riverwalk
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪27 min drive‬

Room options

King Room

  • Sleeps 2

View all photos for Executive Level King Room with Lounge Access

Combined shower/bathtub, free toiletries, hair dryer, towels

Executive Level King Room with Lounge Access

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Club lounge access (Concierge Level)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, Non Smoking, Club lounge access (Concierge Level)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Executive Level (Non Smoking, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Executive Level (Non Smoking, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Executive Level (Bathtub, Non Smoking)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Executive Level (Bathtub, Non Smoking)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking (1 SOFABED PARLOR)

Room, Non Smoking (1 SOFABED PARLOR) | Living area

Room, Non Smoking (1 SOFABED PARLOR)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Non Smoking)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Non Smoking)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1QN MOBILITY ACCESSIBLE BATHTUB NO SMOK

Premium bedding, in-room safe, desk, laptop workspace

1QN MOBILITY ACCESSIBLE BATHTUB NO SMOK

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Deluxe King Room with Panoramic City View

  • Sleeps 2

Deluxe Two Queen Room with Panoramic City View

  • Sleeps 4

View all photos for Large King Suite with Separate Living Room

Premium bedding, in-room safe, desk, laptop workspace

Large King Suite with Separate Living Room

  • Sleeps 4

Mobility Accessible Queen Room with Bathtub

  • Sleeps 2

View all photos for Mobility Accessible Executive Queen Room with Tub

Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Executive Queen Room with Tub

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Accessible King Room with Bathtub

  • Sleeps 3

View all photos for Mobility Accessible Executive King Room with Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Executive King Room with Bathtub

  • Sleeps 3

Mobility Accessible Deluxe King Room with Panoramic City View and Tub

  • Sleeps 2

Mobility Accessible Deluxe Two Queen Room with City View and Tub

  • Sleeps 4

View all photos for Executive Room, Non Smoking, Club lounge access (Concierge Level)

City view

Executive Room, Non Smoking, Club lounge access (Concierge Level)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Level Two Queen Room with Lounge Access

Combined shower/bathtub, free toiletries, hair dryer, towels

Executive Level Two Queen Room with Lounge Access

  • Sleeps 4

View all photos for 2 Queen Beds Room

Combined shower/bathtub, free toiletries, hair dryer, towels

2 Queen Beds Room

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Lobby

Sheraton Suites Wilmington Downtown

Downtown Wilmington
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,001 reviews
The price is AU$197
includes taxes & fees
19 Dec - 20 Dec
Sheraton Suites Wilmington Downtown

About the area

Wilmington

DoubleTree by Hilton Downtown Wilmington - Legal District puts you in the heart of Wilmington, steps from Grand Opera House and within a 10-minute stroll of Wilmington Riverwalk. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Metro Cafe, is open for breakfast, lunch and dinner. Metro Lounge is the hotel's own bar. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM. There's also the convenience of self parking. .With a stay at this 4-property class Downtown Wilmington hotel, you'll be 2.4 km (1.5 mi) from Chase Fieldhouse and 3.6 km (2.2 mi) from Delaware Art Museum.

What's nearby

  • Grand Opera House - 2 min walk - 0.2 km
  • Delaware State University Wilmington - 2 min walk - 0.2 km
  • World Cafe Live at the Queen - 3 min walk - 0.3 km
  • The Playhouse on Rodney Square - 5 min walk - 0.4 km
  • Wilmington Riverwalk - 9 min walk - 0.8 km

Getting around

  • Wilmington Station - 10 min walk
  • Philadelphia International Airport (PHL) - 28 min drive

Restaurants

  • ‪Wilma’s - ‬3 min walk
  • ‪Makers Alley - ‬4 min walk
  • ‪Libby's Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Jimmy John's - ‬2 min walk

About this property

DoubleTree by Hilton Downtown Wilmington - Legal District

Hotel with a restaurant, steps from Grand Opera House
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Downtown Wilmington - Legal District. For a fee, parking is available.

  • 217 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1978
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Downtown Wilmington - Legal District offers 217 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior detail
DoubleTree by Hilton Hotel Wilmington
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,004 reviews
The price is AU$171
includes taxes & fees
18 Dec - 19 Dec
DoubleTree by Hilton Hotel Wilmington

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 22 per night)

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Metro Cafe
  • Metro Lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 9 floors
  • Banquet hall
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Covered self-parking fee: USD 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Downtown Wilmington Legal District
DoubleTree Hilton Legal District
DoubleTree Hilton Legal District Hotel
DoubleTree Hilton Legal District Hotel Wilmington Downtown
DoubleTree Hilton Wilmington Downtown
Legal District
DoubleTree Hilton Downtown Wilmington Legal District Hotel
DoubleTree by Hilton Downtown Wilmington - Legal District Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Downtown Wilmington - Legal District?

DoubleTree by Hilton Downtown Wilmington - Legal District offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Downtown Wilmington - Legal District?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Downtown Wilmington - Legal District on 15 Dec 2025 start from AU$156.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Downtown Wilmington - Legal District?

Yep, DoubleTree by Hilton Downtown Wilmington - Legal District has a secured covered self car park for USD 22 per night. A self car park is also available, for a fee.

What makes DoubleTree by Hilton Downtown Wilmington - Legal District a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Downtown Wilmington - Legal District.

Is DoubleTree by Hilton Downtown Wilmington - Legal District family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Downtown Wilmington - Legal District is a hit with families.

Does DoubleTree by Hilton Downtown Wilmington - Legal District serve breakfast?

Yep, buffet breakfast is offered weekdays from 6 AM to 10 AM and weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Downtown Wilmington - Legal District?

No, DoubleTree by Hilton Downtown Wilmington - Legal District does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Downtown Wilmington - Legal District?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Downtown Wilmington - Legal District?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Downtown Wilmington - Legal District?

No, only service animals are allowed.

DoubleTree by Hilton Downtown Wilmington - Legal District Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 348 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 199 out of 1006 reviews
Rating 4 - Poor. 122 out of 1006 reviews
Rating 2 - Terrible. 118 out of 1006 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Troy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very dated this is a 1 star hotel
Stayed 3 nights in Sep 2025

6/10 Okay

Mike

Stayed 2 nights in Aug 2025

10/10 Excellent

Daisy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

6/10 Okay

Bridget

Travelled with family
Liked: Staff & service
Disliked: Amenities
The bed slept nice. I didn't like the television because the station kept going blank internet was poor. This place need upgrades.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cordell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Philip

Disliked: Staff & service, amenities
Lousy, old property, paper thin walls, and our safe wasn’t working. I made 4 calls in 2 days to get our safe opened. I finally had to go to the front desk and demand to talk to a manager, and then they fixed the safe in 10 minutes. Area around the hotel is not pretty, run down, not very safe.
Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean Bartender was fun and friendly. Guy cleaning Elevators was friendly and knowledgeable
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not clean. The bathroom offered no actual ventilation control and the fire alarm actually went off. There was heavy rust around the toilet and the wash clothes and bedding sheets were stained. The internet was terrible as well and the "smart" tv kept losing channel signal, so you couldn't watch anything without frequent disconnections. We asked for a do not disturb sign and were told multiple times that none were available, only to have one appear on our last nights stay. None of the house keeping spoke English, so you couldn't really communicate about simple things. Bottom line, I will never stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

CHARLIE

Stayed 2 nights in Aug 2025

4/10 Poor

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Marquise

Stayed 1 night in Aug 2025

6/10 Okay

Kizzy

Stayed 2 nights in Aug 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Karol

Liked: Cleanliness, staff & service
It was an easy checkin experience and the room is good for just a 1-3 night stay. Shower water was nice and hot.
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Business traveller, Travelled with partner
Disliked: Amenities
The location was convenient but the room was dated and the shower flooded the whole bathroom floor.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Generally clean, but rooms and common areas sorely in need of an update. Rooms are very dark and not well-lit. Staff were excellent, but just slapping the name Doubletree on an aging property that is not up to brand standard is frankly cynical and disappointing. Would choose a different property in Wilmington in the future.
Stayed 1 night in Aug 2025

4/10 Poor

Beverley

Travelled with family
Parking garage needs some work, not an appealing entrances to the hotel!
Stayed 2 nights in Aug 2025

6/10 Okay

Jadaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Denise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Most hotels are offering some type of breakfast...not this Double Tree. Access to the hotel is difficult due to construction. I was stunned to see that we had to pay for parking. The lot is run by the city and Double Tree doesn't seem to have some type of agreement for its guests to park for free. The sleeping area of our suite was fine, beds were comfortable. However the bathroom floor was dirty. The door jams and light plates were filthy. The wall in the corner of the shower was soaked, dripping, and peeling. When we arrived on the floor the hallway looked like there had been a part. All sorts of trash. It was still there when we left the next day.
Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
I love the location. Will definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Jonquetta

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Rogerio

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Where do I begin.. Reception couldn’t locate our name/ reservation and instead of asking for confirmation number to help us out. Automatically began telling us we have no room for us and that they don’t have any rooms available and that we needed to call Expedia. After my wife offered them the confirmation #, they located our reservation. Our room was dirty, with very bad odor and the bed was broken with a huge dent on the left side, very difficult to sleep. We stayed two night, both nights from 1am to 3am, other customers were yelling, cursing and some even threatening violence with the others. No respect for other paying customers who were just trying to rest. Breakfast NOT included..Lastly it was unfortunate to see a homeless person inside the parking lot garage laying near the ticket pay booth. Overall terrible stay.. was not expecting a five star for the price but at least an odorless room with a bit of silence at 3am for us to sleep.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Just okay

The halls smelled. The bar closed early. They cleaned the room and took the dirty towels, but they did not replace them.
Stayed 2 nights in Aug 2025

2/10 Terrible

Arrington

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited the property and the Air Condition didnt work and Inwas told I couldn't be moved to another room. Only solution was to receive a fan in the room. Not a happy customer will not book with DoubleTree properties again.
Stayed 2 nights in Aug 2025