See all properties
Save

Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and 24-hour front desk

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Exterior
Free daily buffet breakfast
Pillow-top beds, in-room safe, desk, blackout curtains
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is AU$160
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Holyoke Mall
    ‪6 min drive‬
  • Place, Big E
    ‪10 min drive‬
  • Place, MGM Springfield
    ‪11 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Westfield

Quality Inn Westfield - Springfield places you in the heart of Westfield, within a 20-minute walk of General Wareham Park and 2.4 km (1.5 mi) from Westfield River. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and free newspapers in the lobby. Free buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Westfield hotel include Big E and MGM Springfield.

What's nearby

  • Holyoke Mall - 6 min drive - 10.7 km
  • Big E - 10 min drive - 15.0 km
  • MGM Springfield - 11 min drive - 19.5 km
  • Naismith Memorial Basketball Hall of Fame - 12 min drive - 19.9 km
  • Eastern States Exposition - 13 min drive - 18.8 km

Getting around

  • Springfield Union Station - 18 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and 24-hour front desk
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Free self parking is available.
  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Check-in/check-out kiosk
Quality Inn West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 1,009 reviews
The price is AU$149
includes taxes & fees
7 Dec - 8 Dec
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is C0003663290. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

What is the cancellation policy at Quality Inn Westfield - Springfield?

Quality Inn Westfield - Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 30 Nov 2025 start from AU$159.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Westfield - Springfield?

Yep, Quality Inn Westfield - Springfield has a free self car park.

Are there any beaches close to Quality Inn Westfield - Springfield?

The closest beach to Quality Inn Westfield - Springfield is Babbs Beach (12.4 km).

Is Quality Inn Westfield - Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn Westfield - Springfield is a hit with families.

Are there hot tubs in the rooms at Quality Inn Westfield - Springfield?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Westfield - Springfield serve breakfast?

Yep, complimentary buffet brekkie is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quality Inn Westfield - Springfield?

No, Quality Inn Westfield - Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Westfield - Springfield?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Quality Inn Westfield - Springfield Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 889 reviews
Rating 8 - Good. 288 out of 889 reviews
Rating 6 - Okay. 199 out of 889 reviews
Rating 4 - Poor. 102 out of 889 reviews
Rating 2 - Terrible. 68 out of 889 reviews

Reviews

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't change bed for the two weeks, only vaccumed the day before we left, TV went out several times, internet went out several times, only kept trash out and clean towels while we were there
Stayed 14 nights in Jul 2025

8/10 Good

Brandon

Travelled with family
Liked: Property conditions & facilities, room comfort

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Stayed 2 nights in Aug 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.
Stayed 1 night in Jul 2025

6/10 Okay

Calvin

Liked: Cleanliness
One of the staff members was disrespectful. When I complained about one of the vending machines not working, he asked if I was ready to leave the hotel. I thought that was out of line. I had already paid for room and arguing over a vending machine was not worth the trouble. Also , the internet service was not good.
Stayed 2 nights in Jul 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025

4/10 Poor

Michelle

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room size and layout was good, and the beds were pretty comfortable. Unfortunately, the room smell was terrible and overwhelming; very likely caused by a dead animal in a wall or ceiling. Also the bathroom floor had hair on it and the bathroom door did not close at all, it does not fit in the door frame. The level of the room was very basic, which we were expecting (even though the price was very high, but that seems to be on par for the area this time of year). However the conditions were unsanitary and it's unconscionable to rent it in that condition.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Pay More for Better

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.
Stayed 1 night in Jul 2025

8/10 Good

Tim

Business traveller
Wendy's across the parking lot. I had supper and breakfast there. Hotel breakfast looked inedible
Stayed 1 night in Jul 2025

8/10 Good

pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfactory for an overnight stay

perfect for a short one night stay. No healthclub or pool, but breakfast was decent and staff was very nice. Room was clean and bed fairly comfortable. Limited TV stations unless you subscribe to prime video or netflix
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with partner
Liked: Property conditions & facilities
Close to highest
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

jordan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Kinda high priced is only issue
Stayed 1 night in Jul 2025

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe and convenient
Stayed 3 nights in Jul 2025

6/10 Okay

Jaily

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Lise

Stayed 1 night in Jul 2025

4/10 Poor

Marcia

Travelled with family
Disliked: Cleanliness
It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
There was smell as soon as you entered to building. Almost like they needed a dehumidifier. Got to the room and put on the AC. Left and came back at 1am with it not cool. Everything was damp.
Stayed 1 night in Jun 2025

10/10 Excellent

Coady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place to hang my hat for the night
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

It was fine met our needs
Stayed 1 night in Jun 2025

10/10 Excellent

Aileen, sj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
spacious clean great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025