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Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
Hotel with free parking, near Big E

Choose dates to view prices

Photo gallery for Candlewood Suites West Springfield, an IHG Hotel

Exterior
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Studio Suite, 1 Queen Bed | Bathroom
Reviews
8.4

Very good

Explore the area

Map
572 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E13 min walk
  • Popular LocationMassMutual Center4 min drive
  • Popular LocationMGM Springfield5 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

7.1/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

7.9/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Comfort Inn & Suites
Pool
Hot tub
Parking included
Free WiFi
3.8 out of 5, Good, (689)
The price is AU$200
for 1 night
includes taxes & fees
6 June - 7 June
Comfort Inn & Suites

About the area

West Springfield

At Candlewood Suites West Springfield, an IHG Hotel you'll be within just a 10-minute stroll of Q Pin 2's and Connecticut River. Highlights at this hotel include an indoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this West Springfield hotel include Big E and MassMutual Center.

What's nearby

  • Big E - 13 min walk
  • MassMutual Center - 4 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Baystate Medical Center - 5 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive

Restaurants

  • Wood-N-Tap - 15 min walk
  • Puerto Rico Bakery - 4 min drive
  • McDonald's - 9 min walk
  • Dunkin' - 3 min drive
  • Starbucks - 16 min walk

About this property

Candlewood Suites West Springfield, an IHG Hotel

Hotel with free parking, near Big E
Candlewood Suites West Springfield, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites West Springfield, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 71 guestrooms or units
  • 4 levels
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
Candlewood Suites West Springfield, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay-per-view films. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Weekly housekeeping

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Pitbull dog breeds are not permitted.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000503250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0000503250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Frequently asked questions

What is the cancellation policy at Candlewood Suites West Springfield, an IHG Hotel?

Candlewood Suites West Springfield, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites West Springfield, an IHG Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield, an IHG Hotel on 26 May 2024 start from AU$193.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites West Springfield, an IHG Hotel?

Yep, Candlewood Suites West Springfield, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Candlewood Suites West Springfield, an IHG Hotel?

The closest beach to Candlewood Suites West Springfield, an IHG Hotel is Haviland Pond Beach (13.5 km).

Does Candlewood Suites West Springfield, an IHG Hotel have a pool?

Candlewood Suites West Springfield, an IHG Hotel has a pool and an indoor pool.

Is there a free airport shuttle available at Candlewood Suites West Springfield, an IHG Hotel?

No, Candlewood Suites West Springfield, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites West Springfield, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Candlewood Suites West Springfield, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 272 out of 568 reviews" "
Rating 8 - Good. 180 out of 568 reviews" "
Rating 6 - Okay. 67 out of 568 reviews" "
Rating 4 - Poor. 33 out of 568 reviews" "
Rating 2 - Terrible. 16 out of 568 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, the room was clean and we had an overall pleasant stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place
Just visiting family love the hotel room it looks like an apartment. Thank you
Stayed 1 night in Feb 2024

8/10 Good

robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
have used this property for many years. This is the first time the pool water was a bit cloudy. Though we were there in mid winter and it was cold out, the room was too warm, even with the air conditioner running. We advised as we departed in the morning and they were going to send someone to check it out. Room was clean, quiet other than a few moments of people being loud in the hallway late at night. Staff pleasant.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa, Londonderry

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was very nice and clean. The staff were very friendly and helpful. I always enjoy my stay when I am here.
Stayed 2 nights in Feb 2024

10/10 Excellent

Henry O.

Stayed 1 night in Feb 2024

8/10 Good

hugues

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Veronica

Stayed 1 night in Jan 2024