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Best Western Springfield West Inn

Property class: 2.5

Photo gallery for Best Western Springfield West Inn

A Best Western hotel with a modern design, featuring a large building with multiple windows and a well-lit entrance.
A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.
A hotel lobby with a brown sofa, a reception desk, a wall-mounted TV, and a large plant.
A restaurant with a counter, seating area, and various food and drink dispensers.
A gym with treadmills, elliptical machines, and weight benches.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$159
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Eastern States Exposition
    ‪10 min walk‬
  • Place, Connecticut River
    ‪19 min walk‬
  • Place, Riverdale Shops
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a television, and a desk with a lamp.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a chair, a desk with a television, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

West Springfield

At Best Western Springfield West Inn you'll be 0.1 km (0.1 mi) from Connecticut River and 4 km (2.5 mi) from Eastern States Exposition. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .With a stay at this West Springfield hotel, you'll be 4.4 km (2.7 mi) from Baystate Medical Center and 4.7 km (2.9 mi) from MassMutual Center.

What's nearby

  • Eastern States Exposition - 10 min walk - 0.8 km
  • Majestic Theatre - 17 min walk - 1.5 km
  • Josiah Day House - 17 min walk - 1.5 km
  • Connecticut River - 19 min walk - 1.6 km
  • Riverdale Shops - 2 min drive - 1.4 km

Getting around

  • Springfield Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Best Western Springfield West Inn

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

A hotel room with two beds, a desk, a chair, and a patterned carpet.
Quality Inn West Springfield
West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, 1,001 reviews
The price is AU$154
includes taxes & fees
4 Nov - 5 Nov
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is parking available at Best Western Springfield West Inn?

Yep, Best Western Springfield West Inn has a free self car park.

How much does it cost to stay at Best Western Springfield West Inn?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on 29 Oct 2026 start from AU$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Springfield West Inn serve breakfast?

You bet, our visitors give high marks to the free continental brekkie here! Offered daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Springfield West Inn?

No, Best Western Springfield West Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Springfield West Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Springfield West Inn?

No, only service animals are allowed.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, and clean room.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Good location, room was clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Property was clean and nice
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was very well stocked at all times. Very nice staff and the hotel was good for the price point.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and the room was very clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, great parking and great location. Would definitely stay there again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property! Clean room, I was very satisfied.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No road noise or any other extraneous noises, great sleep!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There are a washer and dryer on the second floor, but no quarters were available at the desk, otherwise a good stay.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff was friendly and helpful bathroom was dated with a tile shower in desperate need of Bath Fitter
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and comfortable property that was a good value as well. Arrived late and front desk representative could not have been more helpful on several issues. An excellent breakfast included. Great place to stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable. We only stayed one night but would go back. Pool not open but no big deal.Breakfast was good with several options and constantly refilled during the 3 hour window.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer was very helpful. She made our stay was very smooth and pleasant. Rooms were very clean and comfortable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. The staff were very friendly and helpful!! So kind every time we spoke. The breakfast was your standard breakfast. We left full and enjoyed the food. Everything was clean and well stocked! My only concern was how loud the air conditioner was but once I fell asleep I was fine. I would stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Helpful and accommodating during Iron Man Weekend. Thank you all.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Very nice people
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Highly recommend
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel could use sprucing up and cleaning. The hotel was good enough for a quick stay. Breakfast was good. Renovations would be recommended.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The room was clean but could use some minor repairs. Parking was fine. Breakfast was better than many hotels. Staff was very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Overall is was ok
Stayed 1 night in Mar 2026