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Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
The current price is AU$163
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪6 min walk‬
  • Place, Eastern States Exposition
    ‪4 min drive‬
  • Place, MGM Springfield
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

About the area

West Springfield

At Best Western Springfield West Inn you'll be 0.1 km (0.1 mi) from Connecticut River and 4 km (2.5 mi) from Eastern States Exposition. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .With a stay at this West Springfield hotel, you'll be 4.4 km (2.7 mi) from Baystate Medical Center and 4.7 km (2.9 mi) from MassMutual Center.

What's nearby

  • Big E - 6 min walk - 0.6 km
  • Baystate Medical Center - 3 min drive - 3.6 km
  • Eastern States Exposition - 4 min drive - 4.3 km
  • MGM Springfield - 4 min drive - 4.6 km
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 5.0 km

Getting around

  • Springfield Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Pride - ‬4 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Wood-N-Tap - ‬2 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Check-in/check-out kiosk
Quality Inn West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 1,036 reviews
The price is AU$147
includes taxes & fees
16 Nov - 17 Nov
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is parking available at Best Western Springfield West Inn?

Yep, Best Western Springfield West Inn has a free self car park.

How much does it cost to stay at Best Western Springfield West Inn?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on 16 Nov 2025 start from AU$162.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Springfield West Inn?

The closest beach to Best Western Springfield West Inn is Haviland Pond Beach (13.6 km).

Does Best Western Springfield West Inn serve breakfast?

You bet, our visitors give high marks to the free continental brekkie here! Offered daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Springfield West Inn?

No, Best Western Springfield West Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Springfield West Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Springfield West Inn?

No, only service animals are allowed.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities
A nice place to stay, clean, smells fresh. Comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Stayed 4 nights in Jul 2025

8/10 Good

Bryan

Stayed 1 night in Jul 2025

8/10 Good

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the facility overall is great, broken things like the refrigerator door in our room (fell out upon opening) worries me as that could come on us for breaking it. It also says about the upkeep of the facility. Usually Best Western are good, so was this. Breakfast could be little better, but can’t really compare to other hotels in the area. Overall, for a good price, I’ll recommend this facility anyway.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The person on the desk was able to change room assignment to adjoining rooms. He also offered bottles of cold water to take up to rooms. I forgot a pillow after check out and was able to send someone to see if still there. Staff went to room and found it! Yay.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Once and easy check in, hotel was under construction but did not realize it without the notices around. Hotel smelled clean when first entering and throughout the hallways. I was pleasantly surprised to the continental breakfast, lots of options.
Stayed 1 night in Jul 2025

6/10 Okay

ivan

Stayed 4 nights in Jul 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The manager was the rudest man I ever met.Ig I hvonsideted staying there .ad met him earlier I would not of considered staying. He
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be nice after current renovations

Clean hotel, friendly staff! This location is renovating, which is nice to see! Room was spacious enough & clean. Our refrigerator seemed not to be working, but the front desk said upon checkout there is a light switch you’re supposed to turn on when entering the room to make it work….we were never told!! Breakfast was horrible!!! Yogurt machine broken. Coffee broken. Offerings were very “dollar store” and not worth it. We ended up at McDonald’s.
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICK

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place great staff

Stayed 1 night in Jul 2025

4/10 Poor

Rodney

Stayed 1 night in Jul 2025

8/10 Good

Joseph

Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive not recommended…
Stayed 2 nights in Jul 2025

4/10 Poor

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Johnny, Kuna

Stayed 6 nights in Jul 2025

6/10 Okay

Melissa

Travelled with family and small children
You get what you pay
Stayed 1 night in Apr 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were just finishing the lobby renovations when I arrived. It looks great. The facility is not new but they've done a great job and the rooms are nice. Helpful staff and a pretty decent breakfast which changes every day. Pool is not open. Easy-peasy parking right next to the lobby! Older female traveler - so that is important.
Stayed 5 nights in Jul 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great hotel. Under renovation. Nothing fabulous, nothing horrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Every morning it smelled like marijuana towels all had stains on them couldn't run the sink for more than 45 seconds without it filling up with water refrigerator didn't work all around bad experience will never go there again
Stayed 5 nights in Jun 2025

4/10 Poor

kym

Disliked: Cleanliness, staff & service

Try a hotel further down the road.

We were here for a tournament, selected by team travel agency. The hotel was under renovation. The pool was closed, which we were counting on for the team to relax after a day of games in the heat. There was no where for our team to socialize. Total disappointment. When I checked in with my daughter there were visible crumbs on the sheets and comforter, along with long black strands of hair visible on one of the pillows. There was a lamp with no bulb and missing the lamp shade. We had our room changed and the second room was better. The evening staff were very nice and did their best to accommodate us.
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the great job
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got pranked before we even checked in. Kinda funny. But renovations going on in lobby. Otherwise fine
Stayed 1 night in Jun 2025