Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and 24-hour fitness centre
Hotel in Chicopee with free breakfast and 24-hour fitness centre

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Premium bedding, down duvets, blackout curtains, iron/ironing board
Business centre
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
The current price is AU$208
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
440 Memorial Dr, Chicopee, MA, 01020
  • Baystate Medical Center
    ‪6 min drive‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(81 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

About the area

Chicopee

At Tru by Hilton Chicopee Springfield you'll be within a 20-minute stroll of Chicopee Falls Dam and Chicopee Memorial State Park. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Free on-the-go breakfast is available daily between 6 AM and 10 AM. .Attractions within a 10-minute drive of this Chicopee hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.5 km
  • Baystate Medical Center - 6 min drive - 8.5 km
  • MassMutual Center - 9 min drive - 11.7 km
  • MGM Springfield - 9 min drive - 12.0 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.4 km

Getting around

  • Holyoke Station - 12 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Dunkin' - ‬19 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and 24-hour fitness centre
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, an arcade/games room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with an iron/ironing board and blackout curtains. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

What is the cancellation policy at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on 4 Sept 2025 start from AU$208.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Chicopee Springfield?

Yep, Tru by Hilton Chicopee Springfield has a free self car park.

Are there any beaches close to Tru by Hilton Chicopee Springfield?

The closest beach to Tru by Hilton Chicopee Springfield is Haviland Pond Beach (8.3 km).

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Tru by Hilton Chicopee Springfield a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Tru by Hilton Chicopee Springfield.

Is Tru by Hilton Chicopee Springfield family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Tru by Hilton Chicopee Springfield is a hit with families.

Does Tru by Hilton Chicopee Springfield serve breakfast?

Yep, our guests love the free on-the-go breakfast here! Available daily from 6 AM to 10 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton Chicopee Springfield?

No, Tru by Hilton Chicopee Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Chicopee Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1010 reviews
Rating 8 - Good. 216 out of 1010 reviews
Rating 6 - Okay. 87 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Stayed 1 night in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean very nice place
Stayed 1 night in May 2025

8/10 Good

Philip

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay nice staff
Stayed 1 night in May 2025

10/10 Excellent

Artem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!
Stayed 1 night in May 2025

10/10 Excellent

Allen

Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. However Tru didn’t honor my Expedia room reservation for a King bed and we were stuck in a queen for 4-nights which was UNACCEPTABLE. However it was NON-REFUNDABLE. Therefore I’d be very hesitant to ever use Expedia again. Yes I contacted Expedia via messenger/email and only got an automated reply that they’d forwarded it to the motel.
Stayed 4 nights in May 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hugh K

Price was very high
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasantly and easy stay. Great coffee! Staff is wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 day Stay

Lots of friendly staff. The breakfast was awesome every morning. The fitness center was better than most by comparison.
Stayed 5 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jutta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and good room conditions.
Stayed 1 night in May 2025

10/10 Excellent

Sharon V

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a newer hotel with a different concept. Perfect for short or long stays. ( I loved that the rooms didn't have carpet; super clean in my opinion). Would stay again.
Stayed 1 night in May 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Rough crowd partying and screaming in the pool.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual.
Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a number of times as we visit family in the area. We've had good customer service, rooms are nice, clean, and comfortable. Pleasant staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place !

This place never disappoints, very clean , comfortable , hot real breakfast, very very nice Day time staff , I’ve stayed twice already and plan on again , also everything you need is either at the hotel or around you . Btw housekeepers may wanna wait before coming in ur room before checkout , would be my only thing , don’t assume people left, could be a simple mistake def going back thanks Tru.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is awesome !

This hotel is better than any high class hotel downtown , this is where I will always stay from here on out ! Very clean staff very nice !
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Beds were comfy, rooms were nice and clean. Love the soap and hair product dispensers in the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025