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Tru by Hilton Chicopee Springfield

2.5 star property

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Terrace/patio
Lobby
Premium bedding, down duvets, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$180
includes taxes & fees
10 May - 11 May

Explore the area

View map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪16 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible Two Queens Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Two Queens Room with Bathtub

  • Sleeps 4

Mobility Accessible Two Queens Room with Bathtub

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

About the area

Chicopee

At Tru by Hilton Chicopee Springfield you'll be within a 20-minute walk of Chicopee Falls Dam and 1.7 km (1.1 mi) from Chicopee Memorial State Park. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Free on-the-go breakfast is available daily between 6 AM and 10 AM. .Attractions within a 15-minute drive of this Chicopee hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Chicopee Falls Dam - 16 min walk - 1.4 km
  • Chicopee Memorial State Park - 3 min drive - 4.0 km
  • MassMutual Center - 8 min drive - 11.7 km
  • MGM Springfield - 9 min drive - 12.0 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.4 km

Getting around

  • Holyoke Station - 14 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬15 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Say When - ‬3 min drive
  • ‪Panera Bread - ‬10 min walk

About this property

Tru by Hilton Chicopee Springfield

Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, an arcade/games room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with an iron/ironing board and blackout curtains. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
Chicopee
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$200
includes taxes & fees
28 May - 29 May
Hampton Inn Chicopee/Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 1 2026 to June 15 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from 17 March 2026 to 6 July 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

What is the cancellation policy at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on 10 May 2026 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Chicopee Springfield?

Yep, Tru by Hilton Chicopee Springfield has a free self car park.

Are there any beaches close to Tru by Hilton Chicopee Springfield?

The closest beach to Tru by Hilton Chicopee Springfield is Haviland Pond Beach (8.4 km).

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM. The swimming pool will be unavailable from June 1 2026 to June 15 2026 (dates subject to change).

What makes Tru by Hilton Chicopee Springfield a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Tru by Hilton Chicopee Springfield.

Is Tru by Hilton Chicopee Springfield family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Tru by Hilton Chicopee Springfield is a hit with families.

Does Tru by Hilton Chicopee Springfield serve breakfast?

Yep, our guests love the free on-the-go breakfast here! Available daily from 6 AM to 10 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton Chicopee Springfield?

No, Tru by Hilton Chicopee Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Chicopee Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Chicopee Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Stayed 6 nights in Dec 2025

8/10 Good

Tom

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, simple, and clean. I was just an overnight stay, and it fit the bill. There were some strange spots on the bathroom wall and liquid-stain marks around the living area wall. This was a little off-putting.
Stayed 1 night in Jan 2026

8/10 Good

George Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The room was as I would expect . Danielle at the front desk was beyond accommodating. 5 Stars for her
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was beautiful spotless I am picky
Stayed 2 nights in Jan 2026

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service
The room and bed was amazing, so comfy , and clean. It gives the 70s and 90 s vibe so nice the only thing they should add is a lounge bar for late night drinks,
Stayed 1 night in Jan 2026

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and read for us to get some sleep. It was a rest between driving and heading home. Very pleased.
Stayed 1 night in Jan 2026

10/10 Excellent

Felisha

Liked: Cleanliness, staff & service, amenities
Amazing service and professional customer service was outstanding
Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 3 nights in Jan 2026

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities
Johnathan at the front desk is a prime example of exemplary customer service. I was blown away by his willingness to help all guests not just myself.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 7 nights in Jan 2026

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Jan 2026

8/10 Good

Laurie, Belchertown

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and front desk was very nice. My one complaint is that it states they have an arcade/game room but there was only 2 foosball tables. No arcade Pool was clean but could be a couple degrees warmer.
Stayed 1 night in Jan 2026

10/10 Excellent

Theresa, Horseheads

Stayed 1 night in Jan 2026

8/10 Good

Desann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were attentive. Room was small but a very functional layout. The walls were paper thin but during quiet hours it was fine.
Stayed 3 nights in Jan 2026

10/10 Excellent

Oluwatimilehin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and parking!
Stayed 1 night in Dec 2025

10/10 Excellent

Quan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new, modern and clean. The breakfast is not fresh and hot enough, but okay.
Stayed 1 night in Dec 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel tres bien, la chambre propre , salle de bain tres bien avec une grande douche . Pour moi je suis juste un peu déçue par le petit dejeuner, pas trop de choix
Stayed 1 night in Dec 2025

10/10 Excellent

christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Kelbin

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Paul

Travelled with family
Breakfast was below average. The toppings menu for pancakes that they highlight is beliw average to most other hotels. Eggs taste like a powder egg mix. Room is very tiny with absolutely no place to put clothes. They recommend storing it under the bed. Overall well below average for a hilton property
Stayed 5 nights in Dec 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fun lobby setup, comfy beds. Walls somewhat thin, hopefully you have quiet neighbors. but not too much noise from road. Main complaint - housekeeping. They talked loudly outside my door at 930am despite having the do-not-disturb sign on the door (checkout at noon). Even crazier, they barged into my brothers room at 10am without knocking, while he was naked coming out of the shower. He also had the do-not-disturb sign on the door. Manager - please talk to your workers about these issues.
Stayed 1 night in Dec 2025