Embassy Suites Omaha-La Vista/Hotel & Conference Center

3.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Embassy Suites Omaha-La Vista/Hotel & Conference Center

Reception
Indoor pool
Lunch and dinner served
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
The current price is AU$190
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
12520 Westport Pkwy, La Vista, NE, 68128
  • Place, Werner Park
    ‪5 min drive‬
  • Place, Baxter Arena
    ‪10 min drive‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪15 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪23 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Rolll-in Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Wellness, In-room air purification)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower, Wellness, In-room air purification)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds (Wellness Suite)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Conference)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 53 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

La Vista

At Embassy Suites Omaha-La Vista/Hotel & Conference Center, you'll be 11.3 km (7 mi) from Fun-Plex and 11.9 km (7.4 mi) from Westroads Mall. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, The La Vista Nines, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 29063 square feet (2700 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class La Vista hotel include Baxter Arena and University of Nebraska-Omaha.

What's nearby

  • Werner Park - 5 min drive - 5.7 km
  • Westroads Mall - 8 min drive - 12.2 km
  • Baxter Arena - 10 min drive - 14.0 km
  • Fun-Plex - 11 min drive - 11.2 km
  • Henry Doorly Zoo and Aquarium - 15 min drive - 21.8 km

Getting around

  • Omaha Station - 21 min drive
  • Omaha, NE (OMA-Eppley Field) - 32 min drive

Restaurants

  • ‪Casey's - ‬5 min drive
  • ‪Rotella's Italian Bakery - ‬5 min drive
  • ‪Casey's - ‬7 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Nebraska Brewing Company Brewery & Tap Room - ‬5 min drive

About this property

Embassy Suites Omaha-La Vista/Hotel & Conference Center

Suburban hotel with free breakfast and 24-hour fitness centre
Embassy Suites Omaha-La Vista/Hotel & Conference Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 29063 square feet (2700 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites Omaha-La Vista/Hotel & Conference Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star La Vista hotel.

  • 1 building
  • 257 guestrooms or units
  • 7 levels
  • 29063 sq ft of conference space
  • 2700 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites Omaha-La Vista/Hotel & Conference Center offers 257 accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 27-inch flat-screen televisions come with digital channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This La Vista hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas MarketplaceCafe
  • The La Vista Nines

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (29,063 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Omaha
Embassy Suites Omaha Hotel
Embassy Suites Omaha Hotel Vista
Embassy Suites Omaha Vista
Omaha Embassy Suites
Embassy Suites Lavista
Embassy Suites Omaha-La Vista Hotel Lavista
Lavista Embassy Suites
Embassy Suites Omaha-La Vista/Hotel Hotel La Vista
Embassy Suites Omaha-La Vista/Hotel Hotel
Embassy Suites Omaha-La Vista/Hotel La Vista
Embassy Suites Omaha-La Vista/Hotel
Embassy Suites Omaha-La Vista/Hotel & Conference Center Hotel
Embassy Suites Omaha-La Vista/Hotel & Conference Center La Vista

Frequently asked questions

What is the cancellation policy at Embassy Suites Omaha-La Vista/Hotel & Conference Center?

Embassy Suites Omaha-La Vista/Hotel & Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Omaha-La Vista/Hotel & Conference Center?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Omaha-La Vista/Hotel & Conference Center on 23 Nov 2025 start from AU$189.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Omaha-La Vista/Hotel & Conference Center?

Yep, Embassy Suites Omaha-La Vista/Hotel & Conference Center has a self car park for USD 10 per day.

Does Embassy Suites Omaha-La Vista/Hotel & Conference Center have a pool?

Embassy Suites Omaha-La Vista/Hotel & Conference Center has an indoor pool.

What makes Embassy Suites Omaha-La Vista/Hotel & Conference Center a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites Omaha-La Vista/Hotel & Conference Center.

Is Embassy Suites Omaha-La Vista/Hotel & Conference Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Omaha-La Vista/Hotel & Conference Center is a hit with families.

Does Embassy Suites Omaha-La Vista/Hotel & Conference Center serve breakfast?

Yep, our travelers adore the free buffet breakfast here! Available on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites Omaha-La Vista/Hotel & Conference Center?

No, Embassy Suites Omaha-La Vista/Hotel & Conference Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Omaha-La Vista/Hotel & Conference Center?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites Omaha-La Vista/Hotel & Conference Center?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Embassy Suites Omaha-La Vista/Hotel & Conference Center Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are pretty spacious and the layout was intriguing, the staff was a little weird though but all in all a good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Do not stay here. Our room had a tub with a brown bottom in it from not being cleaned. Shower surround walls had mold in the corners. The pool has brown bacteria/algae growing on the side tiles and bottom from not being cleaned. Even my 13 year old boy, who is a Boyscout and swims in lakes, didn't want to swim in there. The carpet in our room was damp because the whole building is very humid. Their "coffee shop" doesn't have an espresso machine, so, forget getting a latte or anything of the sort. We had to park in the parking lot for the sister hotel next door due to lack of parking. I am so disappointed I paid $237 dollars to stay in a dump. Guess we will be de-lousing as soon as we get home.
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
phoning the front desk takes you to a electronic answer then forwarded. After no answer the electronic message said my number will receive a call back. Not convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could use an upgrade to room

It’s a great location and very friendly staff. The carpet could use to be replaced however. It’s pretty worn and outdated
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Stayed 1 night in Jul 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did great with check-in.Our problem came with Expedia had not sent our reservation to hotel with that being said I will never use Expedia again
Stayed 1 night in Jul 2025

2/10 Terrible

Shannon

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Jared

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Premium Price for Nightmare Stay – Filthy “Suite"

This was, hands down, the worst hotel experience I’ve had. We booked a “Premium Suite” expecting quality but found it to be filthy, stained, and uncomfortable. Both beds had what appeared to be blood or bodily fluid stains, unchanged sheets, and mattresses so old they sagged and hung off the frames. The furniture was chipped, dirty, and uncomfortable. The cheapest toilet tissue was used, and single-ply. The thermostat was broken—swinging between sauna and freezer—and mold was visible in the bathroom. We woke up with bite-sized welts on our legs, suggesting pests. The Keurig pods were stale or expired, and the beverages were undrinkable. Lightbulbs were out, and lampshades were stained. “Premium” amenities? Nonexistent. The complimentary breakfast was of low quality, featuring bargain-bin food and little care. Worst of all, management promised follow-up after we complained—yet we never heard back. One bright spot: a responsive housekeeping staff member quickly changed the sheets upon request. However, overall, this room was unacceptable at nearly $230 for a single night. Embassy Suites used to stand for something. Not anymore. I’d avoid this location entirely if visiting Omaha. This was supposed to be part of our July 4th family vacation—making memories, not dealing with mold, filth, and sleeplessness. For a Hilton-brand hotel, the experience was shameful. The whole stay felt like corporate greed over guest care. It's not worth the price or the stress.
Premium Hilton Bed stain 1
Premium Bed stain 2 (other bed)
Premium shower issues
Premium Embassy Hilton Lampshade
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy Embassy Suites.
Stayed 2 nights in Jun 2025

6/10 Okay

Mike

Travelled with family
Unable to get HHonors pts for stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Karen

Stayed 1 night in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Nice surrounding area.
Stayed 2 nights in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A large hotel with all the expected amenities. Staff friendly and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025